Raeleen Nelson Email and Phone Number

Maternity leave contact

Supervising the operations of 19 stores in British Columbia. Maximizing district sales performance by achieving established sales targets while providing sales and customer focused leadership to store management teams, and supporting business strategies through competency-based management.Recruiting, training and developing Store Managers. Provides coaching and support to meet their overall objectives, included the achieving of established sales and productivity targets, and providing… Show more Supervising the operations of 19 stores in British Columbia. Maximizing district sales performance by achieving established sales targets while providing sales and customer focused leadership to store management teams, and supporting business strategies through competency-based management.Recruiting, training and developing Store Managers. Provides coaching and support to meet their overall objectives, included the achieving of established sales and productivity targets, and providing superior customer serviceDirecting and managing stores on the execution of Visual Standards, Product Knowledge, Inventory Management and Customer Service. Show less

Responsbile for the visual standards and visual execution of 53 stores in Western Canada (BC,AB, SK and MB). Worked closely with Store Managers, DSM's and DSO to drive sales through visual merchandising according to and in-line with company standards. Used store visits and workshops with Store Managers as an opportunity to train and coach to visual standards and elevate the look of the store always keeping the customer top of mind, while using company tools to assess visual set-ups and the… Show more Responsbile for the visual standards and visual execution of 53 stores in Western Canada (BC,AB, SK and MB). Worked closely with Store Managers, DSM's and DSO to drive sales through visual merchandising according to and in-line with company standards. Used store visits and workshops with Store Managers as an opportunity to train and coach to visual standards and elevate the look of the store always keeping the customer top of mind, while using company tools to assess visual set-ups and the overall appearance of the store. Show less

Supervised the operations of stores in British Columbia, Saskatchewan and Manitoba. Maximized district sales performance by achieving established sales targets while providing sales and customer focused leadership to store management teams, and supporting business strategies through competency-based management.Recruited, trained and developed Store Managers. Provided coaching and support to meet their overall objectives, included the achieving established sales and productivity targets, and… Show more Supervised the operations of stores in British Columbia, Saskatchewan and Manitoba. Maximized district sales performance by achieving established sales targets while providing sales and customer focused leadership to store management teams, and supporting business strategies through competency-based management.Recruited, trained and developed Store Managers. Provided coaching and support to meet their overall objectives, included the achieving established sales and productivity targets, and providing superior customer serviceDirected and managed stores on the execution of Visual Standards, Product Knowledge, Inventory Management and Customer Service. Show less

Assisted the Canadian Training Manager in the design, enhancement and delivery/implementation of key training and development courses for retail staff.Ensured that all shop staff were trained in customer service, product knowledge, and brand by facilitating training sessions for shop teams across Western Canada.Developed and delivered training plans and materials to Training Shop Managers within Western Canada; following up on and ensuring that training was completed. Communicating… Show more Assisted the Canadian Training Manager in the design, enhancement and delivery/implementation of key training and development courses for retail staff.Ensured that all shop staff were trained in customer service, product knowledge, and brand by facilitating training sessions for shop teams across Western Canada.Developed and delivered training plans and materials to Training Shop Managers within Western Canada; following up on and ensuring that training was completed. Communicating training progress to District Sales Managers within Western Canada. Show less

Accountable and responsible for total district performance, as well as individual shop results. Achieved top-line sales metrics and KPI’s. Analyzed sales productivity statistics and took appropriate action to affect sales and profitability positively.Developed future leaders and improved retention by successfully recruiting, hiring and training shop managers; preparing succession plans for each store, and ensuring plans were in place for every position in every store. Developed and mentored… Show more Accountable and responsible for total district performance, as well as individual shop results. Achieved top-line sales metrics and KPI’s. Analyzed sales productivity statistics and took appropriate action to affect sales and profitability positively.Developed future leaders and improved retention by successfully recruiting, hiring and training shop managers; preparing succession plans for each store, and ensuring plans were in place for every position in every store. Developed and mentored shop managers while holding them accountable for achieving targets and providing superior customer service to both internal and external customers Show less

Partnered with District Sales Manager and Shop Managers within district to recruit and interview candidates for all levels within shops. Provided training for all new Shop Managers within British Columbia by developing training plans and using existing materials and brand knowledge. Ensured that training was completed and followed-up on, and that development plans were in place for all new Shop Managers.Inspired, coached and developed shop teams by providing ongoing feedback, while… Show more Partnered with District Sales Manager and Shop Managers within district to recruit and interview candidates for all levels within shops. Provided training for all new Shop Managers within British Columbia by developing training plans and using existing materials and brand knowledge. Ensured that training was completed and followed-up on, and that development plans were in place for all new Shop Managers.Inspired, coached and developed shop teams by providing ongoing feedback, while anticipating and responding to immediate training requirements in order to support staff. Created an optimal customer service experience within the shop to achieve shop sales objectives while controlling budgets, inventory, expenses and payroll. Show less