Robin Ross Email and Phone Number
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A dynamic and highly analytical information technology leader with multi-industry experience, specializing in project management, quality assurance, risk mitigation, scheduling and testing, budgeting, ROI analysis, requirements definition, system implementation, and solution deployment. A proven track record of providing conception-to-grave project management, operational support, and management over various IT infrastructure and solutions. Excels at liaising between business and technical areas to deliver operationally-focused solutions quickly and efficiently. A savvy and resourceful leader who blends business requirements and stakeholder needs to exceed project deliverables.
Greater Chicago Food Depository
View- Website:
- chicagosfoodbank.org
- Employees:
- 242
-
It Staff AugmentationGreater Chicago Food Depository Jul 2024 - PresentChicago, Illinois, United States -
Director - It SupportGreater Chicago Food Depository Jan 2021 - Jun 2024Chicago, Illinois, United States -
Information Technology DirectorMake-A-Wish® Illinois Jan 2019 - Jan 2021ChicagoDevelops, implements, and manages the Foundation’s Technology strategy, integrating systems, applications, and business analytics to propel the Foundation towards its goals. Champions a consultative approach across the Technology team to understand business challenges and collaborates with business units to define and implement solutions. -
Senior Director Of TechnologyAmerican Society For Gastrointestinal Endoscopy (Asge) Jan 2016 - Oct 2018Downers Grove, IllinoisProvided leadership and assumed management responsibility for direction, coordination, integration, and implementation of technology across entire organization. Evaluated and implemented technology solutions to support programmatic, administrative, rental, and support services. Managed all aspects of organization’s information and business technology as well as audio-visual infrastructure and support relationships. Developed and implemented policies, programs, and projects related to use of… Show more Provided leadership and assumed management responsibility for direction, coordination, integration, and implementation of technology across entire organization. Evaluated and implemented technology solutions to support programmatic, administrative, rental, and support services. Managed all aspects of organization’s information and business technology as well as audio-visual infrastructure and support relationships. Developed and implemented policies, programs, and projects related to use of information and audio-visual technologies. Supervised IT team and coordinated with A/V services team regarding A/V environment. Coordinated with organizational leadership Team regarding design, specification, planning, and execution of A/V and IT projects. • Led project to replace custom .Net e-Commerce and member portal environment with iMIS RiSE CMS-based environment. Reduced costs associated with e-Commerce site support and increased staff ability to update environment. • Leveraged RiSE CMS environment to develop event registration micro sites. New environments improve marketing and sales team’s ability to serve their constituents.• Guided Office 365 transition project. Reduced TCO for office productivity and collaboration by 25% while increasing remote working and collaboration capabilities for staff. • Upgraded staff PCs from Windows 7 to Windows 10; improved security and reliability.• Led initiative to select new Association Management System vendor partner.• Technology lead on project to replace legacy website; led integration to association management system and coordination with other web environment elements.• Technical lead on project to upgrade legacy online learning environment with a Learning Management System. Led integration efforts with Membership Management System, coordinated web service development and integration with main web environment. Show less -
Director Of Business TechnologyAmerican Society For Gastrointestinal Endoscopy Mar 2007 - Jan 2016Downers Grove, IllinoisGuided and oversaw management, operation, maintenance, and availability of all technology resources. Managed all office system, Membership Management System, ERP system, server and networking upgrades. Selected and managed technology vendor partnerships, including IT managed services, hosting, telephone and data cabling, ERP and membership management system support. Served as integral part of web environment support and management team. Assumed management and operations responsibility for… Show more Guided and oversaw management, operation, maintenance, and availability of all technology resources. Managed all office system, Membership Management System, ERP system, server and networking upgrades. Selected and managed technology vendor partnerships, including IT managed services, hosting, telephone and data cabling, ERP and membership management system support. Served as integral part of web environment support and management team. Assumed management and operations responsibility for A/V systems of new facility, as well as core IT infrastructure. Developed and implemented IT policies, programs and projects related to use of information technology. Supervised database analyst and Audio-Visual Systems Manager. Supported all job-related staff technology needs. Designed and Implemented virtualized server room architecture. • Reduced infrastructure managed services support contract costs by nearly 50%. • Acted as member of core project team and technical lead for 42,000 square foot headquarters and training facility project. • Moved the Annual Dues renewal process in house; reduced operating costs $20,000.• Moved the Membership Management System upgrades in house; reduced operating costs by $15,000 per upgrade.• Managed numerous projects to improve efficiency in finance, membership management and outreach to members. Show less -
Manager It Strategy And PlanningThe Field Museum Oct 2005 - Mar 2007ChicagoDirected information technology forecasting and managed information security. Designed operational strategies and business continuity plans. Developed IT policies and procedures. Coordinated IT volunteer program, including project development, recruiting, and tasking functions. -
Enterprise Application Project ManagerThe Field Museum Oct 2004 - Oct 2005Chicago, IllinoisAssumed leadership of visitor admission ticketing system replacement project. Synchronized separate business unit requirements and created operational policies and procedures. Provided network and capital construction project support. Deployed first generation SaaS visitor ticketing solution. Reduced operations and maintenance costs and replaced on premise hardware with web-based solution. -
Manager Telecommunications ServicesThe Field Museum Aug 2001 - Oct 2004Chicago, IllinoisSustained voice and data networks, provided 24/7 support. Planned and coordinated telecommunications and infrastructure designs for installations and construction projects. Designed and coordinated installation of network infrastructure for 250,000 square foot underground storage facility. Designed and coordinated the network infrastructure for 90,000 square foot building cooling system. Served as founding member of PaeTec/WindStream customer advisory board. Supervised two staff and… Show more Sustained voice and data networks, provided 24/7 support. Planned and coordinated telecommunications and infrastructure designs for installations and construction projects. Designed and coordinated installation of network infrastructure for 250,000 square foot underground storage facility. Designed and coordinated the network infrastructure for 90,000 square foot building cooling system. Served as founding member of PaeTec/WindStream customer advisory board. Supervised two staff and multiple vendors. Show less -
Applications ManagerThe Field Museum Dec 2000 - Aug 2001Chicago, IllinoisOversaw project and program coordination for VP and CIO. Created new infrastructure specification and project implementation plans. Designed information security policies and business continuity strategies. Developed standardized project methodologies for business unit. Replaced legacy network infrastructure with fiber optic backbone and switched technology. Increased bandwidth to users and improved network reliability, manageability, and performance.- Upgrade of dual T-1 internet… Show more Oversaw project and program coordination for VP and CIO. Created new infrastructure specification and project implementation plans. Designed information security policies and business continuity strategies. Developed standardized project methodologies for business unit. Replaced legacy network infrastructure with fiber optic backbone and switched technology. Increased bandwidth to users and improved network reliability, manageability, and performance.- Upgrade of dual T-1 internet connection with a shared OC-3 fiber optic connection. Show less -
Communications Officer (Army)Canadian Armed Forces | Forces Armées Canadiennes May 1980 - Jan 2001Canadian ForcesServed as a Communications Officer in the Canadian Armed Forces. Specializing in a broad range of army and strategic communications systems from handheld radios to satellite communications systems. -
Project ManagerCanadian Armed Forces | Forces Armées Canadiennes Jun 1999 - Jun 2000Peterson Air Foce Base, Colorado Springs, ColoradoExchange Officer working in United States Air Force Space Command Headquarters. Directed multi-million-dollar Air Force communication projects. Evaluated and designed information technology architectures. Secured information architecture standard compliance. Received expert training as contract quality assurance evaluator. Oversaw two project managers. Returned primary project to designated schedule. -
Training/Development And Staff OfficerCanadian Armed Forces | Forces Armées Canadiennes Jun 1996 - Jun 1999Canadian Forces Base Kingston, Kingston, OntarioManaged and reviewed training requirement changes, integrating new policies into courses. Trained army communication officers. Coached technical training for more than 90 employees. Created and implemented two advanced army communications officer courses. Established $2,000,000 operations and maintenance plan meeting needs of 200 staff with 2,000 students annually. Directed school's annual general military training program. Synchronized, converted, and executed school's new business plan… Show more Managed and reviewed training requirement changes, integrating new policies into courses. Trained army communication officers. Coached technical training for more than 90 employees. Created and implemented two advanced army communications officer courses. Established $2,000,000 operations and maintenance plan meeting needs of 200 staff with 2,000 students annually. Directed school's annual general military training program. Synchronized, converted, and executed school's new business plan in less than two weeks. Show less -
Life Cycle Maintenance ManagerCanadian Armed Forces | Forces Armées Canadiennes Jun 1993 - Jun 1996National Defence Headquarters, Ottawa, OntarioOversaw in-service military radio communications systems support, including maintenance, training, and procurement. Authored specification for $3,000,000 radio procurement and managed contract throughout delivery. Introduced $4,000,000 contract to replace HF Teletype vehicles. Performed system design, program planning, budgeting, specification writing, and contractor communication. Served as matrix advisor to other national military communications projects. Led two civilian life cycle… Show more Oversaw in-service military radio communications systems support, including maintenance, training, and procurement. Authored specification for $3,000,000 radio procurement and managed contract throughout delivery. Introduced $4,000,000 contract to replace HF Teletype vehicles. Performed system design, program planning, budgeting, specification writing, and contractor communication. Served as matrix advisor to other national military communications projects. Led two civilian life cycle maintenance managers. Show less -
Commanding OfficerCanadian Armed Forces | Forces Armées Canadiennes Jun 1991 - Jun 1993702 Communications Squadron, Petawawa, OntarioLed 35 Person Strategic Communications Unit that provided telephone, Internet, and messaging services to Canadian Forces Base Petawawa. Unit also provided maintenance support to regional military communications systems. Designed new Telephone services facility. -
Strategic AnalystCanadian Armed Forces | Forces Armées Canadiennes Jun 1989 - Jun 1991National Defence Headquarters, Ottawa, OntarioProvided strategic analysis support. -
Troop CommanderCanadian Armed Forces | Forces Armées Canadiennes Jun 1987 - Jun 1989Canadian Forces Base Kingston, Kingston, OntarioLed 30-person Radio and Electronic Warfare units. Provided leadership, administrative support and led unit on multiple training deployments. -
Project ManagerCanadian Armed Forces | Forces Armées Canadiennes Jun 1985 - Jun 1987National Defence Headquarters, Ottawa, OntarioProject Manager working on the developing requirements for a multi-billion dollar Army Command and Control project. Oversaw requirements database system.
Robin Ross Skills
Robin Ross Education Details
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Canadian Land Force Command And Staff CollegeLand Force Command And Staff Course -
Canadian Land Force Command And Staff CollegeLand Force Staff Course -
Canadian Forces Staff SchoolStaff School -
Royal Roads Military CollegeScience
Frequently Asked Questions about Robin Ross
What company does Robin Ross work for?
Robin Ross works for Greater Chicago Food Depository
What is Robin Ross's role at the current company?
Robin Ross's current role is Information Technology Professional.
What is Robin Ross's email address?
Robin Ross's email address is ra****@****ail.com
What schools did Robin Ross attend?
Robin Ross attended Canadian Land Force Command And Staff College, Canadian Land Force Command And Staff College, Canadian Forces Staff School, Royal Roads Military College.
What are some of Robin Ross's interests?
Robin Ross has interest in Science And Technology, Children, Environment, Health.
What skills is Robin Ross known for?
Robin Ross has skills like Budgets, Data Center, Disaster Recovery, Enterprise Software, It Strategy, Leadership, Networking, Program Management, Project Planning, Public Speaking, Security, Strategy.
Who are Robin Ross's colleagues?
Robin Ross's colleagues are Amy Laboy, Ashley Martinez, Cynthia N. Ivy-Foster, Anne Kearney, Rick Crump, Mph, Mba, Monique Williams, Katie Gunns.
Not the Robin Ross you were looking for?
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Robin Ross
Driving Growth And Innovation | Transforming Data Into Strategic Marketing Solutions | Leader In Customer Loyalty And Engagement StrategiesGreater Seattle Area -
Robin Ross
Scottsdale, Az -
2cvcc.edu, cvcc.edu
3 +182848XXXXX
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