Raeven Veal Email & Phone Number

• Researched over 400 software companies to ensure an accurate representation of all product offerings on the G2 website
• Reviewed Salesforce database for data inconsistencies found through research and communicated these findings to the appropriate team members

Memphis, Tennessee, United States

• Aided patrons at the circulation desk and organized books and other resources
• Answered routine inquiries and referred those in need of professional assistance to librarians

Remote

• Performed data analysis on current and past client databases to identify process improvements and create methods to optimize client outreach that tied in with internal goals
• Researched comparable organizations to develop industry benchmarks and provided recommendations for social media usage, increasing website traffic, and more effective ways to reach clients
• Attended weekly meetings to discuss project progress, updates, and cross-collaboration between teams

Memphis, Tennessee, United States

• Utilized customer service skills to provide all customers with a great, inclusive shopping experience
• Chose to be essential service worker during the pandemic to contribute to the community

Memphis, Tennessee, United States

• Worked effectively with college students with diverse learning needs and cultural backgrounds
• Developed action plans based on students’ academic goals