Raevonta Mitchell Email & Phone Number

Upper Marlboro, MD, US

Upper Marlboro, Maryland, United States

• Serves customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Process routine financial transactions to include deposits, withdrawals, transfers, check cashing, and loan payments; order cash and process cash shipments from the Federal Reserve
• Track, record, report, and safely stores transactional information and special requests
• Reconcile cash drawers at the end of the day; count and package coins and currency. Report and turn in any excess or damaged currency to head teller
• Process requests for money orders, cashier, and travelers’ checks
• Answers questions in person or via telephone; refers customers to other bank services as necessary

Washington DC-Baltimore Area

• Conducted financial transactions such as cash, deposits, withdrawals, and loan payments
• Provide customer support for mobile and online banking
• Assists customers with account maintenance and account opening and closing
• Track and monitor transactions for accuracy; reconcile cash drawer at the start and end of shifts. Resolve and report any discrepancies found
• Promotes customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Transcribes spoken or written information

Chantilly, Virginia, United States

• Acting Head Teller from September 2020-July 2021
• Maintain cash drawer; balances and audits the cash drawer and vault according to policy and schedule
• Coordinate with the Branch Manager in implementing and executing bank policies and procedures
• Provide over-the-counter transactions to members and FBI agents while promoting credit union services
• Prepare money for incoming and outgoing shipment to the Federal Reserve
• Monitors and reviews office correspondence, ensuring proper format, grammar, accuracy, coordination; and overall quality and conformance with applicable guidance and regulations

Mclean, Virginia, United States

• Maintained updated knowledge of all brands, both in color and skincare inside Sephora while practicing a non-biased attitude when recommending a product.
• Recommend and apply makeup, skincare, and haircare based on the clients' needs, adding on the product when appropriate while being aware of clients.
• Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
• Coached coworkers in areas of opportunity and celebrated coworkers for outstanding work.
• Consistently exhibited a calm and positive demeanor during periods of high volume or unusual events to keep store operating smoothly.
• Stored clean during slow and busy times to ensure a clean environment for clients.

Suitland, Maryland, United States

• Conducts transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Meet and exceed bank service standards, greeting and acknowledging each customer making them feel welcome
• Build awareness of new products and services by identifying customer’s needs
• Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management
• Serves customers by managing documents, personal information, and financial transactions in an organized, secure, and efficient manner

Landover, Maryland, United States

• Process financial transactions such as cash/check deposits, withdrawals, transfers, and the opening or closing of accounts
• Provide high level of customer service by offering answers and assistance; also, by identifying customer needs to inform them of personalized services
• Greets and acknowledge customers entering and departing bank; ensures that customers had an excellent banking experience
• Answers customer’s inquiries via phone, email, and in-person. Direct customers to other branches and departments when needed
• Manage risks in every transaction to ensure that every transaction is safely and accurately conducted
• Reconcile cash drawers at the end of each shift, count and package currency