Raewyn T. Email & Phone Number

Wellington & Wairarapa, New Zealand

I manage the public sector portfolio focusing on sales, account management and product development. I also look after all things related to branding and events, and have just completed the company's rebrand and redevelopment of its website. Being customer-centric is key to my year-on-year renewal rates of over 85%; and a 75% conversion of new opportunities. I was recognised twice with Verisk’s ‘Way To Go’ award for outstanding contribution to the workplace.

Wellington & Wairarapa, New Zealand

Provided 300 hospitality members with compliance best practice advice, had high membership retention rate and conversion rate from leads, organised profitable events and advocated on members' behalves within the 8 TLAs in my territory.

Wellington

Co-lectured TOUR 108 'Tourism in New Zealand' to an enrolment of around 100 students where 93% rated 'Good' and above teaching feedback with comments such as "interesting lectures", "clear and informative", "enthusiastic", and "friendly and approachable".

Wellington

CNZ’s mandate was to provide the facilitation and leadership to grow New Zealand’s cruise sector through advocacy, marketing and insights. I managed this industry association alongside a Board of nine, and as their first and only paid staff of CNZ, enjoyed a wide scope of duties. My core responsibilities included producing their annual economic impact report, advocacy work, producing their annual conference, destination marketing via cruise exec famils, roadshows to all cruise member regions, and all their communication outputs including liaising with broadcast and print media.

Wellington

New Zealand’s cruise sector was only just developing at this point, and this was a newly created role within TNZ, and the only one that was created to oversee the whole sector. It was a blank canvass to create awareness of New Zealand as a cruise destination, and I thrived on the implementation of new marketing tools and the creation of measurement templates, which are still used today.

Wellington

I made a career change from academia to industry with this role, and got to know the inner workings of the tourism industry from an RTO (Regional Tourism Organisation) perspective. My core functions included coordinating media and trade familiarisation visits to Wellington and organising our annual Trade Day event to Auckland-based inbound tour operators. Later as part of my career development, I led PWT’s then new foray into the Asian markets and had the opportunity to conduct sales calls and training in market and produced marketing collateral in Mandarin.

Wellington

As the sole dedicated researcher on this FRST-funded project on tourism distribution channels worth $1 million, I oversaw and managed the whole process of data collection and preparation which was used as a template across the four-year project by team members and sponsored post-grad students. I also created and catalogued an extensive library of literature as well as co-authored most of the outputs of this project. As part of the data collection process, I established relationships with the New Zealand tourism industry as well as that with our trade partners in our main markets of Australia, UK and US.

Master Of Tourism Management

Bachelor Of Commerce And Administration, Marketing

Bachelor Of Tourism And Services Management (Hons)