Raf Dolanowski Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

This role is a continuation of my prior role at the Agency, but now in a Full Time Employee capacity.In this role, I work closely with the Change Managers to determine the capability needs for organisational projects and design an appropriate training and support solution.This close collaboration allows for an integrated, relatable, and fit-for-purpose capability uplift for people who are impacted by change.

Melbourne, Victoria, Australia

In this role, I work closely with the Change Managers to determine the capability needs for organisational projects and design an appropriate training and support solution.This close collaboration allows for an integrated, relatable, and fit for purpose capability uplift for people who are impacted by change.Some of the projects and initiatives I worked on included:- Workday ERP Implementation (HCM, Finance & Procurement)- Data360 Implementation (Govern & Analyze)- Sharepoint intranet implementation- Meeting Etiquette Guidelines (Design & BU Implementation)- WINDOWS 11 (Enterprise rollout)

Melbourne, Victoria, Australia

In this role, I am providing consulting UX, training, and adoption services to support the rollout and success of various technology initiatives including:- Corporate mobile management- OneDrive deployment- Technology helpdesk portalMy core contribution is being a change customer (end-user) advocate, and designing awareness, readiness and adoption journeys that provide a positive change experience and embed new behaviours into the flow of work.

Melbourne, Victoria, Australia

Being adaptable, agile and performance outcome-oriented is the core of my methodology. I deliver solutions for my clients that are fit for purpose, integrated, and focused on supporting people in improving their performance and employee experience.I have been working with a wide spectrum of organisations, providing change management and learning solutions for over 12 years. During this time, I've worked in a variety of roles and developed the expertise to help my clients improve how they manage change, deploy technologies and employ learning to deliver meaningful outcomes in their organisations.I believe by applying HCD (Human-centred design) principles, and keeping the needs of the individual at the heart of all decisions, we can create positive and effective change and learning experiences.I have found my particular strength is around digital adoption, both for new technology and also existing technologies that maybe are not being used to their full potential.Using my full capability toolkit, including needs analysis, solution design, UX design, facilitation, and meaningful question design, I work with my clients to achieve win-win-win solutions.The core focus I always apply is ensuring every initiative has a clear purpose, and that it is focused on the needs of the people who are expected to make a change to contribute towards the organisational goal.

Pure Learning was incorporated into Alight Solutions, and I moved into the role of Senior LearningAdvisor.As a Senior Learning Advisory, I worked with companies to design and implementperformance-outcome-based learning solutions. This included not only working on bespokelearning solutions, but designing learning, change management, and communications solutions forlarge technology implementation projects to promote effective adoptions.The key responsibilities I performed included:• Needs analysis• Learning solution design• Change management and communications strategy design and implementation• Stakeholder management and SME• Workshop facilitation• Coaching and upskilling learning designers.During this time I also had the opportunity to present at several industry events on learning analysisand design topics, as well as being published in the AITD Training & Development magazinesDecember 2019 edition, on the topic of using data throughout the learning design and developmentprocess.

Melbourne, Australia

Moving from the role of Head of Client solutions into this role allowed me to focus on deliveringvalue more strategic and holistic value to my clients.In this role, I primarily worked with our clients to analyse and understand their business goals, thencollaboratively design fit-for-purpose learning solutions. My approach was to not only focus on thelearning aspects of the solution, but also provide strategies and recommendations about how tointegrate those solutions to deliver the best outcomes. By applying design thinking, the solutionswere focused on the needs of the people who needed to action a behavioral change to deliver thedesired outcomes.The key responsibilities I performed included:• Training needs analysis• Learning solution design• Learning campaign design• Stakeholder and SME management• Workshop facilitation• Upskilling L&D staff on learning design, authoring tools, and accessible design.During this time I had the opportunity to present as several industry events on topics coveringapplying critical thinking to industry buzzwords and accessible design.

Melbourne, Australia

As Head of Client solutions, I had two core responsibilities:1. Developing strong and trusting relationships with new and existing clients. Being aneLearning provider a lot of our clients initially viewed us as a production facility for eLearningcontent. My goal was to work with our clients and shift this relationship from being ordertakers to trusted advisors.2. Collaborate with our clients to design the most effective eLearning solutions to help themachieve their desired outcomes. This involved working closely with the stakeholders, SMEsand our internal team to collaboratively design purposeful learning solutions.Knowledge sharing with industry peers and our clients was an important strategy to promote us asleading industry advisors and help drive innovation and awareness in the eLearning solutions weworked on.The key responsibilities I performed included:• Business development activities• Account management• Learning needs analysis• eLearning solution design• Stakeholder and SME management• Creating marketing material including articles and webinars• Team coaching and upskillingA highlight of my time in this role was designing a marketing campaign around the "Good, Badand Ugly of eLearning." This was designed to help our existing and prospective clients betterunderstand to create effective eLearning and avoid some of the common myths about builds learnerengagement.

Moving from the Digital Production Manager role into this role allowed me to expand my perspectivefrom digital production, to the complete learning design and development process.This role is responsible for ensuring Learning Seat has an efficient production facility that producesquality and profitable digital education products that meet the needs of our clients in a timelymanner.My primary focus is to drive the teams of Instructional and Digital designers to collaborate anddesign effective solutions for our clients, while at the same time ensuring that our approach isconsiderate of our own business objectives.Innovation and creative thinking is core to exceeding our client's expectations and developingtrusting relationships. Therefore my approach is to support and empower the team to develop theircreative approach for each project rather than looking to influence the direction of ideas with myown ideas.This allows the team to provide tailored and effective solutions for our client's needs.From an operational perspective, I am required to identify and initiate achievable projectsfocused on process, documentation, and framework improvement, and continually promote newdesign and methodology directions responsible for developing and implementing new processes,documentation, and templates, or promoting new learning theory and methodology directions.From a wider business perspective, I am focused on providing the rest of the business with anunderstanding of what the plan is for contributing towards our overall business strategy, and howwe can work together to support the process for meeting out objectives and obligations.

East Melbourne

In my current role, I have the fortune to be managing a team of young and talented digital designers and illustrators who develop a wide spectrum of visually engaging and balanced Digital Learning products.This involves not only providing guidance to the team from both a development methodology and visual perspective, but also empowering the individuals in the team with the confidence to think outside the box and allow their personality to show in their work. This contributes to a more passionate, engaged team who create some truely stunning, agency quality work.From a wider business perspective, my goals are to help guide the business in developing robust and scalable development processes to ensure efficent project life cycles, satisfied clients and a happy team. I feel that the foundations of any successful team, and business for that matter is in having a reliable and robust process that is a not only allows the streamlining of a development lifecycle but also supports a communication rich environment.I'm very excited to be in this role as it challenges me as a professional and as a person, but also give me the satisfaction of contributing to a better future in the Digital Learning space.

Melbourne, Australia

As the Production Manager I am in charge of the e-Learning content development team, but also am required to work closely with the framework development, instructional design and LMS administration teams to ensure that everyone is working towards a common goal.A typical day for me will invovle organising work for the content development team, address any issues or queries that arise during development, consult relevant stakeholders in regards to issue resolution, functionality testing of every product we develop and keeping everyone happy and motivated at the same time. Including our clients.Quick tasks summary:- Organising work for build team- Working through content and framework issues with team- Supporting and mentoring team members- Liasing with other internal stakeholders on projects- Providing accurate development estimates- Developing design and concept ideas with project stakeholders- Working with PM's on resourcing plans- Ensuring development processes are upheld- Identifying areas of development optimization- Troubleshooting client content and framework issues- Working with framework development team to address issues and develop new capabilityThe most recent challenge I have faced in my role is working with a team that is partly in Melbourne and partly in Manila. Communication and engagement of the offshore team is definately and area that is challenging but also a fantastic opportunity for me to develop another aspect of my people management skills.

Development of flash, xml and other interactive e-learning content.

As a Sales Assistant in this department I am required to educate customers on current technologies on the market, help them decide on the appropriate product for them and finally provide them with basic support and troubleshooting help if needed.Skills Gained: - Customer communication - Team Work - Asking the Right questionsSTO (Site Technical Officer) As the STO I am required to make sure the stores point of sale system is running properly, look into and fix and issues that arise and assist other staff members with and technical issues or questions they have.Skills Gained: - Quick, Structured Problem Solving - Self Confidence - Working Under PressureReceiving Dock (Logistics)As a staff member on the dock I am required to organize incoming stock, distribute the stock to the correct departments and assist customers in picking up their parcels.

Bachelor Of Multimedia Systems, General Application Of Multimedia Systems

Education record