Ralph Baltazar Email & Phone Number

Metro Manila, Philippines

Philippines

Generated sales in 9M USD sales in Q1 2024.Achieved and exceed the Trade Sales targets through intelligent using data.Managed the local relationship for Global Trade Partners and agency accounts service existing portfolio to maintain and grow the value.Managed and support corporate travel business through well through data utilization.Top performer in agency accounts and sales specifically in negotiation and management.Utilize Salesforce.com to manage new and existing customers and sales activities.Create and gather airline representation, assisted in preparing RFP’s (Request for Proposal) to include incentive program, product development and market situation.Report revenues, market situations, competitive information directly to Head of Sales and relay directives and implementations from the management to direct reports.

Philippines

Partnered with Lazada accounts content production.Achieved 60% to 80% sales target based on the given target pipeline monthly.Heavily involved in high touch transactions using social media to acquire leads.Created a tracker for each account to manage their sales and record the acquire requirement each service availed.Generated organic demand to the B2B platform through Inside Sales. Conduct presentations, conduct demos, and perform most of the functions traditionally in the field.Generated quarter a million USD with an achievement of 3% CM2 positive.

Philippines

Consistently achieved sales targets.Led and coordinated tours as well as provision of reports, quotations, and itineraries for corporate and leisure clients.Data provided to management to craft sales strategy anchored on solid operations.Operated routine inquiries and communications for related business transactions and prepare periodical reports on a daily basis.

Ncr - National Capital Region, Philippines

Lead tour coordination and support to corporate clients.Helped prepare periodical reports daily and periodical basis aligned with sales strategy.Led the turnaround of the sales performance and researching and identifying sales opportunities by generating leads and target identification and classification.

Ncr - National Capital Region, Philippines

Planned and executed field sales work by promoting and selling company’s product and services through product presentation and roadshow events.Led the planning execution and quotation, itineraries, and maintain good public relations to travel agencies with maintaining of +50% customer survey and satisfaction and increase quarter revenue of 3% positive.Implemented promotional plans by providing input on strategy, sales data and activity reports.

Ncr - National Capital Region, Philippines

Planned and executed field sales work by promoting and selling company’s product and services through product presentation and roadshow events.Led the planning execution and quotation, itineraries, and maintain good public relations to travel agencies with maintaining of +50% customer survey and satisfaction and increase quarter revenue of 3% positive.Implemented promotional plans by providing input on strategy, sales data and activity reports.

Macau

Coordinated the various activities associated with Ramp handling, Cargo and Mail, Aircraft maintenance, Passenger services and airline flight dispatch to ensure the timely and safe operation of all flights.Updated Operations Control Department with the latest developments.Coordinated all information and processed to ensure on-time departure of all flights.Ordered weather and NOTAM (Notification to Airmen) for next day’s flight.Prepared General Declaration Form.Disseminated relevant information to different departments. This information includes gate assignment, ETA, ETD, or any special handling required.Coordinated all essential communication with various departments.Filed the flight plan to AIC Service at least one hour before departure and make copies of it.Assisted in communication between the crew and the carrier’s dispatch office for inquiries or changes to the flight plan as necessary.

Philippines

Presented boarding cards and respond any questions regarding tickets, documents and destinations.Assisted passengers from when they book in to when they board at the aircraft.Checked regularly with passengers to make sure that they are enjoying with our service in the counter and take necessary action to resolve any complaints.Dealt with passenger inquiries and help resolve problems that may be involve finding alternative travel booking, and documentation.Checked passports, tickets, allocating seats, weighing luggage.Explained what the documents is need for travel using TIMATIC.Assisted people with specific needs such as elderly or wheelchair users may need assistance if the passenger fit to travel and assist unaccompanied minor or young passengers who are about to travel.

Saudi Arabia

Handled Hajj and Umrah passengers of Saudi Arabian Airlines, Egypt Air, Qatar Airways and Iran Airways from check-in, validating travel documents (visas, tickets, passports, certificates, travel permits and clearances, etc.)Acted as a ground host and highly visible and helpful to the public. Provided assistance and related customer services at the check-in counter, gate and baggage areas, and concourse of the airline I serve.

Japanese Studies, N5 - N3

日本語能力を身に付けば身につけるほどたくさんのオポチュニティーがありまして、そのキャリア成長のために掴みたいと思っております。

Bachelor'S Degree, Hotel, Motel, And Restaurant Management

Activities and Societies: PCU Pep Squad