With over 20 years of experience in the parking industry, I am a Senior Vice President of Operations & Innovation at Parking Concepts, Inc. (PCI), a leading provider of parking solutions in the US. I hold two prestigious credentials in the field: Certified Parking Professional (CPP) and Certified Administrator of Public Parking (CAPP). I also have a Real Estate Agent license in California, which gives me an edge in negotiating and securing contracts with property owners and developers. My core competencies include customer relationship management (CRM), team building, operations management, and innovation. I am passionate about improving the efficiency, safety, and sustainability of parking operations, and creating value for our clients and stakeholders. At PCI, I oversee the strategic planning, execution, and optimization of all aspects of operations and innovation, including technology, marketing, finance, and human resources. I also work closely with our business development team to identify and pursue new opportunities and partnerships in the market. Prior to joining PCI, I was a Director of the Municipal Division at REEF PARKING, where I supported a national portfolio of over 100 municipal accounts, and a Regional Manager at REEF, where I was responsible for the day-to-day operations of facilities in Southern California. I have a proven track record of delivering high-quality service, exceeding customer expectations, and driving revenue growth. I am a collaborative and supportive leader, who empowers and motivates my team to achieve excellence and innovation. I am always eager to learn new skills and technologies, and to share my knowledge and expertise with others. I am looking for a challenging and rewarding role in a dynamic and diverse organization, where I can leverage my skills and experience to make a positive impact.