Rafael Blanco

Rafael Blanco Email and Phone Number

Experienced Customer & Technical Support Leader | Expert in Crisis Management, Strategic Customer Relationship & AI Integration | Driving Operational Excellence and Growth @ Bentley Systems
exton, pennsylvania, united states
Rafael Blanco's Location
São Paulo, São Paulo, Brazil, Brazil
Rafael Blanco's Contact Details

Rafael Blanco personal email

n/a
About Rafael Blanco

Rafael Blanco is a Experienced Customer & Technical Support Leader | Expert in Crisis Management, Strategic Customer Relationship & AI Integration | Driving Operational Excellence and Growth at Bentley Systems. He possess expertise in it service management, itil, cisco technologies, data center, service delivery and 50 more skills. He is proficient in Spanish and English.

Rafael Blanco's Current Company Details
Bentley Systems

Bentley Systems

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Experienced Customer & Technical Support Leader | Expert in Crisis Management, Strategic Customer Relationship & AI Integration | Driving Operational Excellence and Growth
exton, pennsylvania, united states
Website:
bentley.com
Employees:
4267
Rafael Blanco Work Experience Details
  • Bentley Systems
    Principal De-Escalation Manager
    Bentley Systems Nov 2024 - Present
    São Paulo, Brazil
    View
  • Digibee
    Director Technical Support Services
    Digibee Mar 2024 - Sep 2024
    São Paulo, Brazil
    View
  • Vmware
    Principal Escalation Manager - Americas | Vmware Cloud Foundation
    Vmware Aug 2022 - Mar 2024
    View
  • Vmware
    Sr. Escalation Manager - Americas
    Vmware Jun 2015 - Jul 2022
    Brazil
    View
  • Vmware
    Regional Escalation Manager - Latam
    Vmware Jul 2012 - Jun 2015
    Brazil
    View
  • Hewlett-Packard Enterprise Services
    Network Engineering Team Lead
    Hewlett-Packard Enterprise Services Jun 2011 - Jul 2012
    View
  • At&T Global Network Services
    Network Specialist
    At&T Global Network Services May 2008 - Jun 2011
    View
  • Ibm Do Brasil
    Network Specialist
    Ibm Do Brasil Jul 2007 - Apr 2008
    View
  • Eds Do Brasil
    Infrastructure Analyst
    Eds Do Brasil Dec 2005 - Jul 2007
  • T-Systems Do Brasil
    Systems Technician
    T-Systems Do Brasil Mar 1999 - Nov 2005
    View

Rafael Blanco Skills

It Service Management Itil Cisco Technologies Data Center Service Delivery Vmware Network Administration Windows Server Infrastructure Ccnp Networking Operating Systems Dns Routing Active Directory Dhcp Cobit Virtualization Team Leadership It Management It Operations Lan Wan Six Sigma Information Technology English Technical Support Management Microsoft Certified Professional Cloud Computing Dynamic Host Configuration Protocol Microsoft Products Critical Incident Stress Management Service Level Agreements Wide Area Network Cisco Systems Products Spanish Virtual Private Network Escalations Management Customer Satisfaction Telecommunications Customer Support Customer Service Negotiation Teamwork Crisis Situations Escalation Resolution Service Level Management Customer Escalation Management Firewalls Servers Wan Routers Vpn Sla Domain Name System

Rafael Blanco Education Details

Frequently Asked Questions about Rafael Blanco

What company does Rafael Blanco work for?

Rafael Blanco works for Bentley Systems

What is Rafael Blanco's role at the current company?

Rafael Blanco's current role is Experienced Customer & Technical Support Leader | Expert in Crisis Management, Strategic Customer Relationship & AI Integration | Driving Operational Excellence and Growth.

What is Rafael Blanco's email address?

Rafael Blanco's email address is ra****@****.com.br

What schools did Rafael Blanco attend?

Rafael Blanco attended Fgv - Fundação Getulio Vargas, Emeritus, Fiap - Faculdade De Informática E Administração Paulista, Universidade Metodista De São Paulo, Colégio Singular.

What skills is Rafael Blanco known for?

Rafael Blanco has skills like It Service Management, Itil, Cisco Technologies, Data Center, Service Delivery, Vmware, Network Administration, Windows Server, Infrastructure, Ccnp, Networking, Operating Systems.

Who are Rafael Blanco's colleagues?

Rafael Blanco's colleagues are Nidhi Thakker Valia, Shahzad Badar, Robin Jacqueline, Bakhtawar Khan, Abigail Raymond, Raymonde Carlet, Deidy J. Eberhardt Pandique.

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