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Rafael Lima is listed as SAP Operation Manager na T-Systems do Brasil at T-Systems do Brasil, a company with 1406 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at decisivaconsultoria.com.br and a matched LinkedIn profile for Rafael Lima.
Rafael Lima previously worked as SAP Operation Manager at T-Systems Do Brasil and Senior Sap Project Manager at T-Systems Do Brasil. Rafael Lima studied at Faculdade De Tecnologia De São Paulo.
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AeroLeads found 1 current-domain work email signal for Rafael Lima. Compare company email patterns before reaching out.
Rafael Lima is a SAP Operation Manager na T-Systems do Brasil at T-Systems do Brasil. He possess expertise in team building, it outsourcing, service desk, itil, cmmi level 5 and 16 more skills. He is proficient in Espanhol and Inglês. Colleagues describe him as "Conheci o Rafael na Essence e trabalhamos juntos na Re-certificação do PCoe - HANA. Posso dizer que ele assume desafio e entrega no que se compromete. Detalhista, exímio, prestativo e muito inteligente são qualidades que realmente faz dele um profissional diferenciado. Rafael foi um privilegio dividir desafio de SAP contigo. Obrigada por tudo. Ana Karina" and "Rafael é um ótimo gestor de pessoas e processos. Trabalhar com o Rafael é muito bom, pois é um profissional de clareza em sua comunicação, sempre coerente na sua forma de gerir e disposto a apoiar a equipe com suas necessidades para que o serviço seja entregue da melhor forma possível. Tive a sorte de tê-lo como meu coordenador, sempre nos apoiando para crescermos profissionalmente e amadurecermos perante os desafios do dia-a-dia. Obrigado pala parceria Rafael! "
Listed skills include Team Building, It Outsourcing, Service Desk, Itil, and 17 others.
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A career timeline built from the work history available for this profile.
São Paulo E Região, Brasil
AMS Operational Manager: Responsible for the support contract for clients Copagaz, PSA GROUPE - Peugeot and SAP Enterprise Support area of AMS T-Systems. Strong actions for maintenance of SLAS and contract budget, as well as in prospection of new opportunities in these clients. Responsible for the design of attendance processes, documentation and support.
São Paulo E Região, Brasil
SAP Project Manager - Preparation for SAP PCoE Partner Center of Expertise Recertification Audit: Responsible for the SAP Partner Center recertification project, ensuring the maintenance of the partnership between T-Systems and SAP.
São Paulo E Região, Brasil
Project Manager: Responsible for the transition of production system support by the SAP implementation project team at COPAGAZ to T-Systems AMS.
São Paulo E Região, Brasil
SAP Service Delivery Manager: Responsible for contract management of AMS SAP, ensuring a high level of satisfaction for critical customers such as Ajinomoto, SAS, JBS USA, Tecban (Banco 24h), Termomecânica, Isdin, Tracbel and others. Actions focused on contract renewal, with the increase of the current scope of service.
São Paulo E Região, Brasil
SAP Support Manager: responsible for the contract management for Votorantim Cimentos, Metais, Energia, Industrial and Siderurgia, with actions to establishing closer partnership and increase the number of contracted projects, TECNISA, CTEEP, RFM, KEIPER, as well as designing the area and service processes for SAP Enterprise Support (Partner Center of.
São Paulo E Região, Brasil
SAP Project Manager - Preparation for SAP PCoE Partner Center of Expertise Recertification Audit: Responsible for the SAP Partner Center recertification project, ensuring the maintenance of the partnership that enables Essence trading licenses, support standard issues and sell SAP projects in MOBILE, ANALYTICS, HANA and BAiO dimensions. Recertification.
São Paulo E Região, Brasil
SAP Application Services Coordinator – Project Gerdau and ABB: Coordinator of SAP Application Manager Services for Gerdau (Level 1 specialist, level 2 and level 3 allocated professionals) and for ABB (level 2), leading a team of 100 professionals.
São Paulo E Região, Brasil
Level 3 SAP Sustain Coordinator of Gerdau Team: Allocated as a Gerdau Support Coordinator, monitoring the activities of Level 3 client team as well as the service provided by Stefanini.
São Paulo E Região, Brasil
Support Coordinator - Project Gerdau: Coordination of level 2 & 3 SAP sustain, leading a dedicated team of 80 professionals, guaranteing all SLAs since the first month of activities. Implementation of actions to improve the perception of services provided and increase in satisfaction rates.
São Paulo E Região, Brasil
Solution Designer & Project Manager: Survey of opportunities to support the Commercial team, analysis and design of solutions along with technical and functional teams, redefining internal processes and related documentation. The two major goals was winning implementation projects in DURATEX S/A and MARISA Lojas S/A.
São Paulo E Região, Brasil
SAP Application Services Coordinator – Project Banese, Gigaset, Elektro: Coordinator of SAP Application Manager Services, managing a staff of approximately 70 consultants, focusing on system support of forementioned clients with emphasis on contract renewal with Elektro, one of the leading energy providers in the state of São Paulo. As a result of this.
São Paulo E Região, Brasil
SAP Application Services Coordinator – SAP Support Center & Project Banese: Coordinator of the SAP Application Manager Services, managing a team of 35 consultants, providing support to 12 clients in different markets. Assisting the management team to restructure contracts and remodel processes and service level agreements.
São Paulo E Região, Brasil
Application Services Coordinator – First Level Support Coordinator & Project Banese: Coordination of the first level of AMS / SAP Support, restructuring the area, remodeling processes, flows and documentation, interviewing and training the new team for both Functional and SPOC (Single Point of Contact) team. Focal point for tickets opened by Banese (Banco.
São Paulo E Região, Brasil
Software Factory Project Leader – Project Itaú: Technical leadership of Itaú Unibanco project, applying the entry criteria for opened tickets, checking metrics of technical specifications, monitoring developments in implementation, developing reports and documentation of monitoring activities, contact with the customer’s requesting analysts, code.
São Paulo E Região, Brasil
Coordination of SAP Software Factories Brazil and Argentina: Coordination of activities and resources of the SAP software factories in Brazil and Argentina (PPC Production Planning and Control). Monitoring the activities for AcerBrag project, in Argentina, checking developments deadlines and allocation of extra resources for targets’ achievement.
São Paulo E Região, Brasil
Software Quality Assurance Team Leader: Team Coordinator of Quality Assurance for the Software Factory, working in the area of the restructuring, development of best practice manuals, design of specific checklists by "type of development" and customers, refinement of internal processes that resulted in improvement in all agreed SLAs, document translation.
São Paulo E Região, Brasil
Quality Assurance Analyst: After being trained in ABAP programming Best Practices, worked with code analysis and software testing in Quality Assurance Department for clients such as Hospital do Coração de Brasilia, SAP (Payroll Project - Public Sector), Mitsubishi / Toray, Itaú-Unibanco, Moksha8, BlueStar Silicones and others.
São Paulo E Região, Brasil
Programmer at Software Factory, developing for clients such as Itaú-Unibanco, POLITEC etc.
São Paulo E Região, Brasil
Selected to attend the Talents Academy, receiving intensive technical training in ABAP (SAP programming).
Other employees you can reach at t-systems.com.br. View company contacts for 1406 employees →
Rodrigo Soares
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil, Brazil
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JA
Juliana Apolinario
Colleague at T-Systems Do BrasilBarueri, São Paulo, Brazil, Brazil
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BC
Bruna Carla Bonelli Marta Silveira
Colleague at T-Systems Do BrasilSão Bernardo Do Campo, São Paulo, Brazil, Brazil
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LN
Luiz Nunes
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil, Brazil
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MB
Moisés Bugmann
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil, Brazil
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ÉS
Érica Scher
Colleague at T-Systems Do BrasilSanto André, São Paulo, Brazil, Brazil
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JK
Jonas Krueger
Colleague at T-Systems Do BrasilPomerode, Santa Catarina, Brazil, Brazil
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EC
Enzo Chagas Sena
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil, Brazil
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RR
Rodrigo Rodrigues Gonçalves Da Silva
Colleague at T-Systems Do BrasilSuzano, São Paulo, Brazil, Brazil
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GA
Gustavo Andrade Pimentel Da Costa
Colleague at T-Systems Do BrasilMauá, São Paulo, Brazil, Brazil
View →
Não concluído.
Quick answers generated from the profile data available on this page.
Rafael Lima works for T-Systems do Brasil.
Rafael Lima is listed as SAP Operation Manager na T-Systems do Brasil at T-Systems do Brasil.
AeroLeads has found 1 work email signal at @decisivaconsultoria.com.br for Rafael Lima at T-Systems do Brasil.
Rafael Lima is based in São Paulo, São Paulo, Brazil while working with T-Systems do Brasil.
Rafael Lima has worked for T-Systems Do Brasil, Resource It Solutions, Essence., Essence, and Stefanini.
Rafael Lima's colleagues at T-Systems do Brasil include Rodrigo Soares, Juliana Apolinario, Bruna Carla Bonelli Marta Silveira, Luiz Nunes, and Moisés Bugmann.
You can use AeroLeads to view verified contact signals for Rafael Lima at T-Systems do Brasil, including work email, phone, and LinkedIn data when available.
Rafael Lima studied at Faculdade De Tecnologia De São Paulo.
Rafael Lima is listed with skills including Team Building, It Outsourcing, Service Desk, Itil, Cmmi Level 5, English, Team Leadership, and Process Improvement.
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