Rafael Gaspar

Rafael Gaspar Email and Phone Number

IT Coordinator | IT Management | Infrastructure @ Salux Technology
Rafael Gaspar's Location
Porto Alegre, Rio Grande do Sul, Brazil, Brazil
About Rafael Gaspar

Experience in managing Information Technology areas, involving management of strategic IT projects with ITIL and Oracle certification aimed at infrastructure management, analysis and development of business support systems.Preparation of strategic planning aimed at technology development, Business Plan, value creation and competitive differential, focused on results and cost reduction.Creation and monitoring of product strategy and roadmap, performance indicators and customer satisfaction, as well as implementation of agile methodologies and restructuring of delivery chain processes, supplier management and participation in decision-making with the board.Management of teams with more than 25 professionals, involving planning, technical training, kick-off meetings, checkpoints, schedules and technological solutions.Implementation of improvement projects with feasibility studies and needs assessment aimed at business development, as well as unit management and other platforms.Planning, management and control of Technology and Infrastructure demands to meet all areas of the business, focused on quality and excellence in service levels and functionality of all required technological solutions, involving creativity, innovation and achievement of goals.

Rafael Gaspar's Current Company Details
Salux Technology

Salux Technology

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IT Coordinator | IT Management | Infrastructure
Rafael Gaspar Work Experience Details
  • Salux Technology
    Innovation Coordinator
    Salux Technology Aug 2024 - Present
    Porto Alegre
  • Oab/Rs
    Coordenador De Ti
    Oab/Rs Dec 2023 - Jul 2024
    Porto Alegre, Rio Grande Do Sul, Brasil
  • Sodexo
    Systems Coordinator
    Sodexo Oct 2021 - Sep 2023
    Localidade Porto Alegre Porto Alegre, Rio Grande Do Sul, Brasil
    Responsible for implementing and developing integration solutions between legacy systems, aiming to centralize information in the Tasy institutional ERP, involving implementation and restructuring of processes, strategic planning and business plan.Development of a rapprochement, integration and exchange program between support and systems areas.Restructuring and improving the technical quality of the level I support team, through the training and qualification program in the ERP system.Management of a team composed of business analysts, infrastructure analysts, developers and support analysts, focused on implementing quality indicators, such as service satisfaction and effective feedback, training in the PL-SQL language and support performance, for performance evaluation individual and collective in the area.Management by performance indicators and results, as well as replacement of the systems and infrastructure manager.
  • Hospital Ernesto Dornelles
    It Coordinator
    Hospital Ernesto Dornelles Jul 2014 - Oct 2021
    Porto Alegre
    Management of a team composed of business analysts, infrastructure analysts, developers and support analysts, focused on implementing quality indicators, such as service satisfaction and effective feedback, training in the PL-SQL language and support performance, for performance evaluation individual and collective in the area.Management by performance indicators and results, as well as replacement of the systems and infrastructure manager.
  • Hospital Ernesto Dornelles
    It Supervisor
    Hospital Ernesto Dornelles May 2012 - Jul 2014
    Direct participation in the development of the ERP implementation strategy, both on the hospital side and on the institutional health plan operator's side.Management and implementation of the new institutional Balanced Scorecard (BSC) system, and application of training for this system, called Strategic Adviser.Implementation of an automatic integration solution between ERP and BSC system, to generate performance and production indicators at a specific database level for each unit.Restructuring and improving the technical quality of the level I support team, through the training and qualification program in the ERP system.Development of a project to implement the ITIL methodology, through the incident process when receiving demands, within the support area.Structuring the Integration and Technology area in the IT Department, aimed at improving communication and relationships between the Systems and Infrastructure areas, as well as restructuring internal processes, promoting effectiveness, quality and efficiency in deliveries and agreed deadlines.
  • Hospital Ernesto Dornelles
    Dba Oracle
    Hospital Ernesto Dornelles Sep 2005 - May 2012
    Expertise in implementing the Farol tool for monitoring database services, identifying unavailability, promoting increased security and service availability.Responsible for ETL programming and development of solutions for integration between legacy systems and institutional ERP.Implementation of database infrastructure in Oracle RAC and management of physical infrastructure, as well as development of queries and procedures for importing and exporting information from legacy systems.Development of a migration project from SQL SERVER to ORACLE database technology, aiming to support the new institutional Tasy ERP.
  • Paramount Têxteis
    Technical Support Analyst
    Paramount Têxteis Jan 2003 - Sep 2005
    Sapucaia Do Sul
    Installation, configuration and maintenance of Windows 2000 servers. Support for Windows platform users. Configuration and support for Metaframe XP. Novell network maintenance (responsible for migration to Win2000), Wireless and installation of the bandwidth control server (HTB). Configuration of DNS server, Proxy and support for the DATASUL system.

Rafael Gaspar Education Details

Frequently Asked Questions about Rafael Gaspar

What company does Rafael Gaspar work for?

Rafael Gaspar works for Salux Technology

What is Rafael Gaspar's role at the current company?

Rafael Gaspar's current role is IT Coordinator | IT Management | Infrastructure.

What schools did Rafael Gaspar attend?

Rafael Gaspar attended Pucrs - Pontifícia Universidade Católica Do Rio Grande Do Sul, Instituto De Gestão E Tecnologia Da Informação, Senac Rs.

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