• Oversaw a team of engineers and managers in the selection of an FMEA tool for technical users to identify quality failure concerns for internal production processes and parts manufactured by GM globally • Facilitated the evaluation of commercially off the shelf (COTS) packages utilizing Six Sigma methodologies and considering the key business functional requirements as well as the commercial viability of all vendors• Managed the team to pilot and rollout the COTS package to all global GM vehicle and propulsion programs• Created a method for the Design Release Engineer to efficiently communicate design failure modes and severities to suppliers, incorporating periodic audits to ensure compliance to quality standards • Led the Engineering Quality function during the annual IT Portfolio process, providing direction on prioritizing projects to align with corporate quality business drivers and government compliance

• Managed the team of Customer Quality Engineers responsible for configuring and optimizing the newly-developed GM global warranty analysis and cost recovery tool (PartLink) and the Problem Resolution Tracking System (PRTS)• Served as business Product Owner for the PartLink and PRTS systems, working directly with the customers for system optimization while mentoring engineers during the development of accurate and effective user stories • Drove the implementation of a collaborative Agile/Scrum environment that improved access to product information, enabled faster, better quality engineering decisions, and improved the overall product quality

• Recruited and developed a team of outsourced Java developers, Oracle database administrators, system architects, and software testers to develop systems to facilitate cost recovery from vehicle warranty claims• Steered the cohesive, top-performing development team in employing Agile software development methodologies to successfully produce PartLink• Led the implementation of the Warranty Parts Analysis Center Process at all global engineering design centers in Warren, Michigan; Bupyeong, South Korea; Ruesselsheim, Germany and Toluca, Mexico• Engaged C-level business customer executives to drive the development of multiple IT systems interfaces necessary to improve GM’s ability to recover costs on faulty parts from responsible parties

• Provided leadership in the integration of IBM’s Maximo 7 product to function as an Enterprise Asset Management and predictive maintenance system, and oversight to engineers in the ongoing operation• Managed a project to configure and deploy commercially off the shelf (COTS) software package Maximo 7 at eighty-five GM locations globally, requiring collaboration with union representatives and operational teams at each location to review all functionalities• Drove successful pilot deployment of Maximo 7 at three pilot assembly plants located in Wentzville, MO; Struandale, South Africa and San Luis Potosi, Mexico

• Managed the deployment of internally-developed software as well as the configuration of COTS software used to standardize and automate multiple manufacturing execution systems in GM• Led product evaluations and managed vendor negotiations to secure a lower cost alternative to replacing the GM standard truck-mounted mobile devices• Negotiated software license agreements with COTS software vendors

• Drove the deployment of the Global Common Material Delivery Systems across GM Europe

• Managed a team of IT Project Managers in a multi-project environment during the deployment of Plant Floor systems and Manufacturing Engineering systems across the globe

• Developed and managed construction and mechanical installation projects, including a project for the build-up of the new Chevrolet Silverado Pick-Up Truck assembly line (GMT800)

• Developed process/layout modifications for the GM Venezuela Truck Assembly Line