Rafael De Sousa Oliveira Email & Phone Number

Rafael De Sousa Oliveira is a Senior Trader - Export Sales at Paramount Export Company.

• 

  Export Sales

  Paramount Export Company

  May 2006 - Present - Los Angeles, Ca

  CUSTOMER SUPPORT• Keep abreast of and understand customer produce needs and requirements.• Keep abreast of new products, services and other general information of interest to customers• Develop effective methods to attract new and retain existing customers• Monitor customer communication and ensure timely responses to inquiries• Personally inspect or arrange for inspection of product prior to departure or loading• Arrange all logistics for each shipment and ensure accuracy of documentation, loading and shipment. • Understand and monitor country import regulations and follow appropriately• In the event of a claim, coordinate solutions between customer, supplier, shipper and insurance carrier to achieve best possible outcome.• Review and monitor customer payment and claims history• Keep abreast of political and economic situations that could affect customers and our business• Periodically visit customers.SUPPLY CHAIN• Develop stable, positive relationships with vendors• Manage consistency of quality, supply, pricing and satisfactory delivery • Provide feedback to suppliers regarding product and customer satisfaction• Periodically visit supplier facilities• Keep abreast of industry and supplier circumstances TEAM WORK• Ensure timely and accurate communication between sales team and field staff• Cultivate a team environment by sharing information and encouraging others.

• 

  California State University, Los Angeles

  International Business