- Maintain and improve network connections with operators and partners around the world- Manage and analyze operator routes with different costs, quality and compatible functions- Monitoring and analysis of daily traffic to improve quality and maximize revenue- Working closely with technical, sales and business development teams- Data maintenance through the use of Excel, self-developed GUI and SQL- Support for various internal business needs and smaller projects, for example, creation of reports

Responsible for type a new tickets.- Purchase validation.- Validation of documents necessary for the import of merchandise that require it.- Validation with customs agents in the inspection of articles.- Problem solving and making decisions in special cases.- Coordinate logistics operations of merchandise shipments.- Incident audit.- Verification customs.- Analysis of file to reimbursements for damages, theft or loss.- Customer Support.- Billing PayPal.- Billing analysis.- Survey of tickets or incidence.

- Provide support to Movistar affiliate customers to resolve faults related to the use of the data network and text messaging.- Provide information and/or support to clients affiliated with Movistar with other inconveniences that were not related to failures to the Internet and text messaging.- Monitor the communication network.- Provide support to new staff team.- Follow-up of unsolved cases regarding internet failures.- Analysis by billing and wrong invoicing.- Responsible for typing tickets and answer them.- Responsible for type a new tickets.- Survey of tickets or incidence.

- Provide support to Movistar affiliate customers to resolve faults related to the use of the data network and text messaging.- Provide information and/or support to clients affiliated with Movistar with other inconveniences that were not related to failures to the Internet and text messaging.- Monitor the communication network.- Provide support to new staff team.- Follow-up of unsolved cases regarding internet failures.- Survey of tickets or incidence.

- Technical support and maintenance of networks and installation of new technologies at the University of Zulia.- Repair and/or replacement of equipment and/or damaged materials such as: modems, analog phones, fiber, CPU, among others.- Preparation and delivery of reports on the engineering carried out together with the support staff.

- Customer Support.- Check of merchandise and medicines received by laboratories and distributors.- Check of medicines soon to expire or already expired.- Check of medications delivered to customers by the medical insurance to which they are affiliated.- Provide support to my superiors in their obligations regarding the administrative area.

- Support to the Engineering and Design department.- Realizing site survey.- Basic and detail engineering for wireless services.- Preparation and/or correction of plans in autocad, list of materials used in engineering, preliminaryengineering check, among others.In the Maracaibo office:- Provide support for the Operation and Maintenance department.- Realization of site survey.- Supervising the contractor in the installation of equipment.

- Supervision of staffl.- Designate activities.- Make an inventory of supplies.- Close the Billing.- Carry out marketing strategies.- Carry out the Billing.- Delivery of the payroll to the staff.