Convenience & Gas Customer Account Manager for the West Division

Responsible for executing a selling strategy, volume, and revenue growth in over 150 retail stores throughout Los Angeles, Orange, Riverside, and San Diego Counties.

•Sales leader of 6 sales professionals covering 100+ accounts &12 Million yearly in sales.•Extensive knowledge in category management to maximizesales space and market products/promotions.•Process owner in Location route planning to achieve efficientdaily sales routes for proper selling and service times.•Responsibility for Location forecast accuracy through salestrends/data current promotions and market trends.•Management of Key Accounts (Ralphs, Albertsons, Food 4 Less, Vons, Smart & Final, Wal-Mart, Target, Kmart) for retail/space, compliance and business growth for over 2 years •Management of Multicultural customers (Superior, El Super, KV Mart, Northgate) for retail/space compliance and business growth for over 4 years

•Sales leader of 7 sales professionals covering 800+ accounts &10 Million in annual sales.•Responsible for executing national/local sales initiatives to growrevenue and market share.•Extensive knowledge in sales space and market products/promotions.•Process owner in Location route planning and location forecast.•Management of Key Account customers for retail/spacecompliance and business growth.

•Maximized and maintained cost controls of a large geographical area in Los Angeles.•Hired, Recruited, Mentored, trained and developed merchandisers. Helped employees prioritize work and promote teamwork. Supervise daily operations, delegate tasks and monitor progress.•Apply knowledge of merchandising principles to drive productivity and service targets. Measure performance to drive productivity•Manage multiple priorities while allocating resources between accounts, brief the frontline employees on scheduling and meeting delivery goals. Anticipate potential customer issues. Apply contingency planning to avoid customer dissatisfaction.•Provided superior customer service by problem solving and providing efficient and sincere solutions to maintain customer relationships.

•Managed sales route that that generated $4 million in annual sales•Consistently exceeded all sales volume plans and cost imperatives, called on local independent grocery stores and provided pricing structure to plan future ad activity•Won numerous sales contests and awards •Managed all accounts throughout tenure including large/multicultural/ grocery stores, C&G/IBS/Drug stores and wholesalers/caterers•Provided best in class customer service and developed great relationships with store personnel

•Merchandised all Pepsi products delivered to stores•Responsible for product rotation, display building, and filling shelves with product to ensure no out of stock conditions

managed inventory, stocked and ordered