• Growth Strategist:- New Product opportunities- Product Listing enhancement- Benchmarking - Product Launch Phase optimization• PPC Management:- Campaigns Creation / Optimization- Sponsored Brand - Sponsored Display opportunities- Report Analysis- Overall ACoS oriented• Account Management:- Troubleshooting - Customer Service- Tickets/Cases- Promotions (Lightning deals, Giveaways, Coupons)- Reviews Strategy- External Traffic activities- Store management

- Dental Care Centre (Caracas - Venezuela)- Major Project: Dental plans affiliate (Corporate / Insurance companies)- Management budget planning under hyperinflationary environment - Strategic Planning (Marketing / Sales)- Marketing Activities (Social Network / Traditional/ Partnership)

- Zones under my scope: Central America / Caribbean / Andean countries - Major Project: Regional Warehouse movement- Budget management (around $ 10.5 MM) - Regional SWAP Control and Administration (Inventory for warranty Exchange)- Business Analysis (Cognos Software Experience) - SLA's revision and reforming for all Outsourcing Service Centers- Sales Team Support (Pre-Sales and Post-Sales)- Inventory Forecasting - International and local logistics Management - Strategic planning (short, medium and long terms)- Policies and procedures improvement

- Zones under my scope: Andean countries - Major Project: Reengineering Plan for complete Service Network & Organization - Enhance Mobile Carrier Relationship- Forecasting SWAP (Inventory for warranty Exchange)- Budget management (around $ 2.6 MM)- Business analysis- Auditing Plan for big Old debt cases claimed by Carriers- Logistics Support - Strategic planning (short, medium and long terms)

- Products under my scope: Consumer Electronics / Mobile / IT - Major Projects: Call Center, Spare Parts dealers and Exclusive Service Centers Network- Budget Control (around $ 500 k)- Marketing Activities (Service Conventions, outdoor ad signs, POP material)- Service Centers Audit / Support (around 120 Companies)- Technical events organization (on-site training courses, video conferences)- Legal representative in complaints related Service Department- Benchmarking analysis- Authority in liability cases (Burned Products, Strange damage cases)- Strategic planning (short, medium and long terms)- Other activities:- Special logistic management for SWAP (Inventory for warranty Exchange) - Sales and Marketing departments support - Main Customers treatment and relationship improvement- New Line up and Spare parts Forecasting- New staff hiring process - Policies and procedures reengineering

- Maintenance and Troubleshooting of CDPD network (Movilnet Main Venezuela Carrier)- Major Project: LMDS installation trial experience- Presales and Technical Consulting in Optical Proposals projects

- Satellite systems engineer (VSAT)- Major Project: maintenance platforms of Main Government Customers - Video Broadcast Network management- Other customers support with diverse technologies (Microwave, Cisco, optical fiber) - Outsourced Technical companies under my supervision