Transport Assistant
• Coordinated the transport cycle, including quoting and freight payments.• Issued CTE (Electronic Transport Knowledge) and MDFE (Electronic Manifest of Fiscal Documents).• Responsible for hiring and maintaining the vehicle database, ensuring data integrity.• Provided dedicated support and assistance to partner motorcyclists.• Issued CIOT (Identifier Code for Transport Operation), ensuring regulatory compliance and transparency.• Developed and implemented effective strategies for operational risk management.• Monitored inbound and outbound indicators to optimize logistical processes.• Provided proactive and efficient support to clients, ensuring a high standard of service.• Regularly followed up to ensure customer satisfaction and identify improvement opportunities.