Rafael Pajarillo Email & Phone Number

Fort Leonard Wood, Missouri, United States

• Coordinates Risk Management Framework (RMF) process for implementing 30+ systems at the GLWACH replacement hospital by collaborating directly with Information System Security Manager (ISSM) and DHA Defense Health.
• Implements RMF Assess and Authorize (A&A) process to obtain an Authority to Operate (ATO) for new IT systems, and utilizes RMF Deployed Location process for systems with existing ATOs in DHA’s Enterprise Mission.
• Assesses systems’ security posture using manual/automated tools, including Assured Compliance Assessment Solution (ACAS), Security Content Automation Protocol (SCAP), Security Technical Implementation Guides (STIG).

Makalapa, HI

• Provides Tier 2 support for Unclassified, Secret, and Allied video teleconference (VTC) suites servicing 250,000 sailors, 200 ships
• Documents over 30K total annual VTCs and aggregates data for daily/monthly/annual statistics reported to upper leadership
• Maintains hardware/software for Cisco 30 VTC appliances, 10 Virtual Hosts, 4 Cisco firewalls, 2 Cisco switches, 7 Windows laptops
• Hardens cyber security posture for all systems by installing most updated, approved software patches IAW IAVM notices
• Collects and securely stores system audits, event logs, and Call Detail Records for all servers, workstations, VTC appliances
• Performs monthly backups of critical servers and saves network infrastructure configuration files I’m just for disaster recovery

Joint Base Pearl Harbor-Hickam, Hawaii, United States

• Technical lead for a team of six providing enterprise services for a $1.2M classified Active Directory Domain, including Group Policy mgmt, McAfee ePolicy Orchestrator, ACAS scanning, network infrastructure config.
• Trains/Briefs personnel on cyber security procedures in SAP environment, documents/provides annual refresher training
• Performs hardware and software installation/maintenance for 17 servers, 185 workstations across 13 classified SAP vaults
• Provides technical input to ISSM to maintain Authority to Operate (ATO) for internal information systems
• Keeps 100% inventory/accountability of all IT equipment in SAP vaults, including optical media, IT hardware, peripheral devices

• Oversees vulnerability management work center; analyzes and provides senior leadership with system health data and supports United States-Pacific Command and 67 tenant units.
• Leads squadron cybersecurity program. Directs and monitors 5 work centers 51 personnel and validates compliance with 22K line items in security technical implementation guides.
• Administers US Cyber Command order distribution system. Disseminates, directs, & reports fix actions and status of 10K endpoints.
• Manages network control center’s $27M server room. Directs operation and maintenance of 15K linked devices, supporting 12K end users on Joint Base Pearl Harbor Hickam.

Honolulu, HI

• Provides control and maintenance of 27 classified servers and 185 workstations, servicing Joint Base Pearl Harbor-Hickam F-22 aircraft operations.
• Ensures 100% accountability and security of magnetic media in 9 secure facilities for over 300 personnel.
• Manages system planning and design upgrades for sustained operations capability as a special access program information systems security officer.
• Supports a total force integration Hawaii Air National Guard - Associate unit with 37 F-22 Aircraft totaling over $4.1B and network assets in excess of $500K.

• Provides agile technical and customer IT support for 46K users at 7 bases and 114 geographically separated units (GSU) throughout the European theater.
• Deploys, sustains, defends, and secures $168M classified and unclassified networks. Modifies automated call prompting scripts.
• Maintains 75 virtual Cisco Unified Call Managers (CUCM) hosting 29K voice over internet protocol (VoIP) phones and devices
• Coordinates authorized service interruptions with bases, United States Air Force Europe Major Command, and Integrated Network Operations/Security Center.

Germany

• Conducts service desk command, control, communication, and computers (C4) with Remedy, Directory Resource Administrator (DRA), and automated call distribution (ACD) systems.
• Performs computer security operations for United States Air Force Europe (USAFE) Major Command’s $168M enterprise network, supporting 15K users at 7 bases and 114 geographically separated units (GSU)
• Maintains Air Force Information Network (AFIN) Enterprise; categorizes, isolates, and repairs C4 issues supporting 845K users.
• Performs timely resolutions of network outages, application errors, resetting/unlocking user accounts

Keesler AFB, MS

Basic Military Training and Technical School

Bachelor'S Degree, Information Technology

Aas Information System Technology

Bachelor'S Degree, Music Performance, General

Activities and Societies: Hawaii Music Education Association