I am an IT Infrastructure Specialist with over 20 years of experience in technical support, Microsoft infrastructure, server applications, virtualization, endpoint and server security, and compliance. I graduated with a Bachelor's degree in Computer Science in 2005 and am currently focused on improving my skills in monitoring and cloud technologies. My goal is to add value to businesses by utilizing my extensive technical experience to create effective and efficient solutions. I have excellent interpersonal skills and collaborate well with other teams.If you need assistance or information, please feel free to contact me at rafaelttpinto@hotmail.com.