I am a recognized project leader and customer service expert with an eye for detail. My proficiency in evaluating customer needs, developing solutions, and applying value-added changes strengthens my ability to lead complex initiatives. My broad knowledge of sales, negotiations, and business development allows me to deliver on-time resources and support to teams and clients. As a fierce champion of meeting regulatory requirements while modernizing processes and increasing performance, I am skilled at exploring innovations, building robust partnerships, and evaluating risks. My passion is for optimizing staff productivity and creating robust infrastructures. My keen ability to target positive employee relations has enabled me to grow trust within three industries.My exceptional communication skills are beneficial in building powerful cross-functional teams. I believe the depth of my experience is the basis of my success as a seasoned project manager. My experience lies in the following areas:✪ Project Management✪ Customer Experience & Success✪ Quality Management Systems✪ Continuous Process Improvements✪ Communication StrategiesIf you are looking for a skilled leader poised to bring fresh ideas and dedication to your organization, contact me to discuss how I can assist you with achieving your goals!
Sangiovanni Photography
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OwnerSangiovanni Photography Jan 1992 - Present
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Home Base RepresentativeAmerican Airlines Apr 2023 - Oct 2023Miami, Florida, United StatesMy leadership, communication, and organizational skills are applied to collaborate with a cross-functional team and foster a culture of innovation and continuous improvement.• Assisted customers with buying, modifying, or cancelling flight reservations; recommended acceptable solutions for 500+ travelers. • Improved customer experience by delivering exceptional service; earned “Outstanding” rating on customer surveys related to support quality. -
Project Manager / ForemanTeamwork Group Apr 2020 - Nov 2022Miami, Florida, United StatesIn this position, I analyzed data and conceptualized solutions to challenges. My team integrated the technical tools I selected to create reports and project estimates. Monitored processes for compliance with FDA and OSHA regulations.• Liaised with City of Miami representatives to complete five construction projects and support two plant startups; planned workflows and deliveries.• Coordinated 10 subcontracts and nurtured business relations to complete projects; slashed material lead time by three months after stimulating communication.
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Project ManagerDanz Contracting, Llc Jul 2019 - Apr 2020Pompano Beach, Florida, United StatesI defined risks early in our project lifecycle and applied mitigations. My focus was on key component design progress and product delivery. I selected contractors and methods based on engineering best practices and lean methodologies.• Moore Haven, FL Construction Project: Supervised 10+ employees and streamlined operations; liaised with supervising management company for county and attended 100% of project meetings.• Estimated costs, projected cash flow, and administered $2.5M in project budgets; reported burn rates via monthly status reports and upon request from stakeholders.
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Project EngineerRic-Man Construction Fl, Inc Dec 2016 - Feb 2019Miami, FlMy efforts as Project Manager safeguarded our adherence to the project scope and assured successful change management. I served as a liaison to the City of Miami, City of Miami Beach, and Miami-Dade Water & Sewer. I conducted periodic reviews according to customer guidelines. • Monitored KPI and coordinated four subcontracted companies to keep project on track and on time; created and submitted relocation drawings for the water meters in Shenandohah to City of Miami.• Managed and supervised construction and underground plumbing projects; retained $120+K on critical capital improvement project by completing engineering drawings in-house.
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Operations OfficerTeamwork Group Jan 2015 - Dec 2016Miami, FlMy business acumen was applied to gather information from construction plans, submit requests to subcontractors, follow up with team, select pricing, and prepare estimates based on proposals and company guidelines.• Held three parallel roles as Chief Estimator, Project Manager, and IT Manager.
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Operations ManagerKodasco Recycling Aug 2014 - Dec 2014Miami, Florida, United StatesI managed the recycling yard operation by buying and selling resources and optimizing processes.• Devised Scrap Dragon software to buy scrap metals from clients; delivered requirements to raise system operation.• Developed and improved relationships with suppliers; controlled up to $960K annually in company purchases and payroll for up to 7 employees.
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Production / Latin America ManagerJtz Publishing Limited Jul 2011 - Dec 2013Miami, FlWe scrutinized sales order accuracy after contract signings for $3.5M in sales per year. • Saved company $150+K by increasing printing product quality; recognized and corrected advertisement information, color corrections, and color balances at printing plants.• Supervised and controlled publications distribution around several countries in Central, South America and the Caribbean. Coordinated negotiated distribution contracts in all the countries involved.
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Store ManagerInfinite Investor Group Feb 2010 - Jun 2011Miami FlI operated a storefront and managed customer relations. All bills of sale were given to customers and sales reports were compiled.• Purchased and sold $50+K in gold; completed 100+ gold tests annually.• Supervised four-member sales teams; trained up to seven sales personnel on testing and buying gold.
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Senior Manager International OperationsCaribe Sid Nov 2009 - Jan 2010Santo Domingo, Dominican RepublicI optimized production line workflows, implemented lean manufacturing principles, and continuously improved operational processes in graphic design department.• Supervised 30-member production team and coordinated activities with IT and printing departments to drive migration of Caribe 3.0 U.S. operation to Dominican Republic.• Completed relocation three months ahead of schedule by strategically planning transformation, coordinating logistics, and ensuring quality control.
Rafael Sangiovanni Education Details
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Industrial Engineering
Frequently Asked Questions about Rafael Sangiovanni
What company does Rafael Sangiovanni work for?
Rafael Sangiovanni works for Sangiovanni Photography
What is Rafael Sangiovanni's role at the current company?
Rafael Sangiovanni's current role is 20+ Years Experience as an Industrial Engineer, Project Manager, and Production & Operations Specialist..
What schools did Rafael Sangiovanni attend?
Rafael Sangiovanni attended Instituto Tecnológico De Santo Domingo.
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Rafael Sangiovanni
Supercharging Digital Activations As Director Of Multimedia, Strategist, Public Speaker, Video Editor And Content MarketerMiami, Fl6gmail.com, aol.com, prodigy.net, rbbcommunications.com, rbbpr.com, subway.com6 +130560XXXXX
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1uol.com.br
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Rafael Sangiovanni
Aluno Da Instituição De Ensino Fiocruz - Fundação Oswaldo Cruz -EpsjvRio De Janeiro, Rj
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