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Rafael Serrano is listed as Application Service Coordinator at Cognizant at Cognizant, a company with 278214 employees, based in Cotia, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Rafael Serrano.
Rafael Serrano previously worked as Coordenador de sistema de tecnologia da informação at Cognizant and ITSM Consultant at Petronas. Rafael Serrano holds Bacharelado, Computer Science from Universidade São Judas Tadeu.
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Rafael Serrano is a Application Service Coordinator at Cognizant at Cognizant.
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São Paulo, Brasil
Management of team activities coordinating SLA timelines and customer expectationsTeam Leadership / Team DevelopmentFacilitate team ongoing activitiesRelationship management with internal and external vendorsManagement of KPIs and analytical reportingResponsible for incident follow-up and application solutionSalesforce administrationTechnical Trainings and.
São Paulo, Brasil
Management of team activities coordinating SLA timelines and expectationsRelationship management with internal and external vendorsResponsible for Project Management follow-up and implementation timelinesSystem management and governance Roll-out plan and implementation with external partnersLife Cycle Management, including development, testing.
São Paulo E Região, Brasil
- Responsible for management of periodic meetings with internal customers (Marketing, Sales, Finance, Operations and Logistics) for expectation alignments- Project management- Data Governance and Segregation of access - Responsible to ensure data integrity and data suitability- Responsible for management data analysis tool (Microsoft Power BI, Excel and.
São Paulo E Região, Brasil
- Pricing control (Tables, discounts and agreements)- Special prices approval control system implementation- Bid contract management system implementation- Database administration (Microsoft SQL)- Contract analysis- Financial Reports & KPIs (Sales dashboard, consolidation for monthly closing)- BI Analysis tools development (Microstrategy, PowerBI).
São Paulo E Região, Brasil
- Contract management system support- Developing solutions for reports- Developing solutions for approval and price controls- Bid analysis- Database support (Microsoft SQL)
São Paulo E Região, Brasil
- Equipment maintenance- Technical Support for users- Conference call installation and support (Web, Cisco, Phone)- Management of business assets (Notebook, Desktop, Peripheral Devices)- Management of software and user archives- Configuration and control of Switch for PABX- IT infrastructure management
Other employees you can reach at cognizant.com. View company contacts for 278214 employees →
Harisankar Sasidharanpillai
Colleague at CognizantKollam, Kerala, India, India
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SB
Swetha Boggala
Colleague at CognizantPeoria, Illinois, United States, United States
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AC
Anushka Chauhan
Colleague at CognizantShimla, Himachal Pradesh, India, India
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KM
Khaja Mohideen S
Colleague at CognizantCanada, Canada
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PV
Pt Vincent
Colleague at CognizantChennai, Tamil Nadu, India, India
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AV
Akhil V
Colleague at CognizantBengaluru, Karnataka, India, India
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DV
Durgam Veena
Colleague at CognizantBengaluru, Karnataka, India, India
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HA
Harvin Athisayaraj
Colleague at CognizantAmsterdam, North Holland, Netherlands, Netherlands
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AK
Aniket Kumar
Colleague at CognizantHyderabad, Telangana, India, India
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SK
Saravana Kumar
Colleague at CognizantCoimbatore, Tamil Nadu, India, India
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Quick answers generated from the profile data available on this page.
Rafael Serrano works for Cognizant.
Rafael Serrano is listed as Application Service Coordinator at Cognizant at Cognizant.
Rafael Serrano is based in Cotia, São Paulo, Brazil while working with Cognizant.
Rafael Serrano has worked for Cognizant, Petronas, The Heineken Company, Danone, and Tiarg S.A..
Rafael Serrano's colleagues at Cognizant include Harisankar Sasidharanpillai, Swetha Boggala, Anushka Chauhan, Khaja Mohideen S, and Pt Vincent.
You can use AeroLeads to view verified contact signals for Rafael Serrano at Cognizant, including work email, phone, and LinkedIn data when available.
Rafael Serrano holds Bacharelado, Computer Science from Universidade São Judas Tadeu.
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