Rafael Solis Email and Phone Number
Rafael Solis's Location
Jacksonville, Florida, United States, United States
Rafael Solis's Contact Details
Rafael Solis work email
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Rafael Solis personal email
n/a
Rafael Solis phone numbers
About Rafael Solis
Rafael Solis is a Claims Adjuster Lead at Citizens Property Insurance Corporation. He possess expertise in insurance, claim, xactimate, property claims, underwriting and 19 more skills. He is proficient in Spanish.
Rafael Solis's Current Company Details
Rafael Solis Work Experience Details
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Claims Litigation Interim ManagerCitizens Property Insurance Corporation Oct 2023 - PresentTallahassee, Fl, Us• Provided strategies for handling first party property lawsuits.• Approved reserves and payments on litigated claims.• Conducted 90-, 60- and 30-day pre-trial conferences in preparation for trial.• Conducted 45- and 120-day strategy conferences to provide action plans for handling suits. • Conducted trial preparation sessions to determine strengths and weaknesses of a case.• Worked with in-house and defense counsel to resolve difficult and unique cases.
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Claims Adjuster LeadCitizens Property Insurance Corporation Jan 2022 - PresentTallahassee, Fl, Us
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Senior Property Claims AdjusterCypress Property & Casualty Insurance Company Jan 2021 - Jan 2022Jacksonville, Florida, Us• Investigated, evaluated, estimated, and settled property claims as an in-office desk adjuster.• Handled Homeowners, Condos, Rental Dwelling and Renters claims.• Settled wind, hail, water, freeze, fire and theft.• Worked daily claims, catastrophe claims, large loss claims and complex represented claims. -
Independent Claims AdjusterRafael R. Solis, Llc. Oct 2020 - Dec 2020• Investigated, evaluated, estimated, and settled catastrophe property claims as an in-office desk adjuster.• Handled Homeowners, Condos, Rental Dwelling and Commercial claims.• Settled wind related claims.
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Field Claims ManagerThe Main Street America Group Sep 2016 - Oct 2020Jacksonville, Fl, Us• Supervised six commercial/residential desk adjusters. o This consisted of five claim representatives and one large loss adjuster.• Provided strategies for handling complex and SIU involved claims.• Managed claims involving Appraisal.• Reviewed claims for reserve, payment or denial approvals.• Completed open file reviews and claim audits.• Responded to Department of Insurance Complaints.• Utilized Contractor Connection for managed repair program.• Assisted training and managing teams of adjusters handling Covid-19 claims -
Property Claims SupervisorCitizens Property Insurance Corporation Mar 2014 - Sep 2016Tallahassee, Fl, Us
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Senior Field AdjusterCitizens Property Insurance Corporation Mar 2013 - Feb 2014Tallahassee, Fl, UsInvestigated, evaluated, estimated, and settled sinkhole homeowner claims. Reviewed engineer reports to determine if written accurately per Florida statute requirements.
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Claims Technical CoordinatorCitizens Property Insurance Corporation Mar 2012 - Feb 2013Tallahassee, Fl, UsTeam lead, completed open file reviews, approved reserves and claim payments for a team of independent adjusters. Assisted in Catastrophe Operation Exercises, helped create and instruct a 2 week team lead training course, participated in completing audits and attending calibrations held by the Quality Assurance Team. Assisted independent adjusters in completing audits.
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Catastrophe Fire Field Claim RepresentativeState Farm Insurance Jun 2008 - Mar 2012Bloomington, Illinois, UsInvestigated, evaluated, estimated, and settled homeowners, condos, Farm/Ranch, and commercial catastrophe property claims. Handled hail, wind, total loss, back up of sewer and drain claims. Settled claims as both a field adjuster and in-office adjuster. Given an Agency Liaison developmental role in assisting agents with policyholders claims Assisted with the creation of a quarterly section newsletter. -
Catastrophe Fire Trainer Development RoleState Farm Insurance Sep 2011 - Nov 2011Bloomington, Illinois, UsI was given a developmental trainer role to assist in training 150 new independent adjusters on how to investigate, evaluate, estimate, and settle catastrophe property claims. Also trained new adjusters on how to use Xactimate 27 and claim related software's. Assisted as training support for 300 experienced claim representatives.
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Catastrophe Fire Claim RepresentativeState Farm Insurance Jun 2006 - Jun 2008Bloomington, Illinois, UsInvestigated, evaluated, estimated, and settled homeowners, condos, Farm/Ranch, and commercial catastrophe property claims. Handled hail, wind, total loss, back up of sewer and drain claims. Settled claims as an in-office adjuster. Participated in the creation of a Spanish speaking language unit
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Auto Claim RepresentativeState Farm Insurance Jul 2005 - Jun 2006Bloomington, Illinois, UsInvestigated, evaluated, and settled personal injury protection claims. Ordered Independent examinations, when needed, and worked with nurse reviewers concerning medical practices. Volunteered in Catastrophe call center for scheduling auto inspections and submitting homeowner claims. I was given an Auto liaison developmental role, in the call center, in which I was the point of reference concerning auto coverage questions. I was given an award for my participation in the call center and assisting with Spanish speaking policyholders.
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Agency Service AssistantState Farm Insurance Mar 2005 - Jul 2005Bloomington, Illinois, UsServiced and quoted homeowners and auto policies, for an agency that temporarily had no agent. Assisted new agent with marketing strategies and balancing premium payments. Trained new Customer Service Representatives to help manage the agency, with the new agent.
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Customer Service RepresentativeState Farm Insurance Jul 2004 - Mar 2005Bloomington, Illinois, UsServiced and quoted homeowners and auto policies. Assisted agent with marketing strategies and balancing premium payments. Collaborated with underwriting and claims department to resolve policy issues. Clerical work.
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Leasing ConsultantKrb Management May 2002 - Jun 2004Leased apartments to future tenants and prepared leasing contracts. Met occupancy objectives. Developed and organized monthly reports. Resolved issues pertaining to the apartment complex and it's tenants.
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Clerk TypistState Farm Insurance Jun 2001 - Aug 2001Bloomington, Illinois, UsProvided front line Support for clients and corporate. Collaborated with executive staff to prepare meetings. Clerical work.
Rafael Solis Skills
Insurance
Claim
Xactimate
Property Claims
Underwriting
Homeowners
Casualty
Customer Service
Claims Management
Property Damage
Subrogation
Property And Casualty Insurance
Training
Catastrophe
Claim Investigation
Commercial Lines
Adjusters
Management
Large Loss
Commercial Insurance
Casualty Insurance
Call Centers
Property
General Insurance
Rafael Solis Education Details
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The InstituteInsurance -
The InstituteInsurance
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Embry-Riddle Aeronautical UniversityHuman Factors
Frequently Asked Questions about Rafael Solis
What company does Rafael Solis work for?
Rafael Solis works for Citizens Property Insurance Corporation
What is Rafael Solis's role at the current company?
Rafael Solis's current role is Claims Adjuster Lead.
What is Rafael Solis's email address?
Rafael Solis's email address is so****@****oup.com
What is Rafael Solis's direct phone number?
Rafael Solis's direct phone number is +185051*****
What schools did Rafael Solis attend?
Rafael Solis attended The Institute, The Institute, Embry-Riddle Aeronautical University.
What skills is Rafael Solis known for?
Rafael Solis has skills like Insurance, Claim, Xactimate, Property Claims, Underwriting, Homeowners, Casualty, Customer Service, Claims Management, Property Damage, Subrogation, Property And Casualty Insurance.
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