Rafael Storrer Email & Phone Number

San Francisco, California, Us

Responsible for developing and defining the architecture of software projects according to business requirements, ensuring the security, quality, stability and scalability of deliveries. Also responsible for technical support to software enginners, UX designers, and QAs. Main atributions:• Support for software engineers, UX designers and QAs in the design and validation of more complex technical solutions and architectures, code review, and deployment in a cloud-based environment via GitLab pipeline and Octopus.• Understand the business needs and define the best technical approach to each of them. Represent the solution using diagrams such as workflows, architecture, ER database diagrams, and UML diagrams.• Development of a talent acquisition module to manage openings and their integration with candidates and assessments, using Clean Architecture and CQRS, with C# and Angular.International Experience:• Led a culturally diverse team, through daily interaction with coworkers from several countries via slack and zoom meetings.Main deliverables:• Definition of a new CRM architecture from scratch, and development of a key module for the talent acquisition process.

San Francisco, California, Us

São Paulo, Sp, Br

Responsible for strategic technology projects, both software and infrastructure, with the mission to bring innovation, high availability and stability to the software solutions used and provided by the organization.Main atributions:• Development of solutions to enable the operation, adding innovation such as new sites, integration with new suppliers for better payment methods, execution of automatic processes to reduce the need for labor for repetitive activities, among other solutions.• Implementation of new customers through the integration of solutions with those of the contracting party, in addition to maintaining a stable environment with high availability.• Budget and budget management of people, licenses and infrastructure. Review, update and creation of IT and general area policies.• Alignment and monthly report to IT managers at Arvato/Bertelsmann, on items related to the group's global projects located in Europe. Meetings with customers (internal and external) and interface with the IT areas of the other companies in the group. • Participation in the data protection committee, monitoring the security project and adjustments to the Brazilian General Data Protection Law (GDPR).• Management of financial KPIs and OKRs and project results.• Organization, planning and management of software development projects. Working together with the development team's PO to evaluate deliveries and align backlog priorities.• Support for managers and tech leaders in the design and validation of more complex technical solutions and architectures.Main deliverables:• Adaptation project to GDPR - Resolution of 100% of high or critical vulnerabilities, in applications developed by the company, reducing business risk, in addition to meeting the requirements of supervisory bodies and customers as a requirement in RFPs.

São Paulo, Sp, Br

Responsible for software projects, managing development, maintenance, deployment, service desk and technological solutions teams (development of solutions provided as SaaS).Main atributions:• People budget management related to the software development cycle.• Acting on the data protection committee, monitoring the security project and adjustments to the GDPR related to software.• Alignment and monthly report to IT managers at Arvato/Bertelsmann, on items related to global projects.• Budget management, people budget and licenses. Review, update and creation of IT and general area policies.• Organization, planning and management of software development projects. Working together with the development team's PO to evaluate deliveries and align backlog priorities.• Support for managers and tech leaders in the design and validation of more complex technical solutions and architectures.Main projects and deliverables:• QUITAQUI – Auto-negotiation portal. Important solution in the company's digitalization strategy, providing the lowest cost channel for negotiating and resolving pending issues with consumers.

São Paulo, Sp, Br

Responsible for software projects, defining their characteristics and technical specifications to enable their construction and maintenance. Management of service desk, maintenance, deployment and software development teams.Main atributions:• People budget management related to the software development cycle.• Acting in the data protection committee, monitoring the security project and adjustments to the GDPR related to software.• Alignment and monthly report to IT managers at Arvato/Bertelsmann, on items related to global projects.• Budget management, people budget and licenses. Review, update and creation of IT and general area policies.• Organization, planning and management of software development projects. Working together with the development team's PO to evaluate deliveries and align backlog priorities.• Support for managers and tech leaders in the design and validation of more complex technical solutions and architectures.International Experience:• Annual meeting of IT Heads with group companies - Sweden/2018 and Netherlands/2019.

São Paulo, Sp, Br

Main projects and deliverables:• ATLAS Project – Consolidation and distribution of contact data and generation of quality indicators to improve the customer location process. Results: 35% reduction in the cost of locating customers in call center collection operations.• NOCAI – Omni Channel Platform for manual and automatic service via text channels. Results: automation of up to 80% of calls via text channels, via Whatsapp, Telegram, Skype, Facebook Messenger and other channels, in addition to adding a lot of security and auditability in interactions with consumers - a reference solution for innovation and focus on technology for customers.• VIRTUS NEXT – New CRM for collection operations. Results: high performance and stability, validated in a stress test to support the volume of customers of the largest online fair held by Serasa, processing data from +60 MM people.

São Paulo, Sp, Br

Responsible for developing and conducting software projects according to previously established requirements, ensuring the quality, stability and scalability of deliveries. Main projects and deliverables:• BIZFLOW – Development of a generic workflow platform, in compliance with BPMN. Result: Expanding the company's BPO work to complex flows within customers.• Report Manager - Reporting module for consolidated views. Result: inclusion of an analytical resource for end users of 3 different applications, generating a great competitive advantage for the company's tools in relation to the market, in addition to an 80% reduction in the cost of Microsoft Office licenses in the company.

São Paulo, Sp, Br

São Paulo, Sp, Br

Postgraduate Degree, Software Engineering

Bachelor Of Technology - Btech, Computer Software Engineering