With 5 years of experience as a customer service specialist, I thrive in environments where I can turn challenges into positive outcomes and build genuine connections with people. My passion lies in understanding customer needs, exceeding expectations, and leaving a lasting impression.
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Technical Support SpecialistTaskus Sep 2019 - Feb 2024Angeles, Central Luzon, PhilippinesResponded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely. Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.Addressed customer service enquires quickly and accurately. -
Technical Support SpecialistTaskus Sep 2019 - Feb 2024Philippines
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Customer Service RepresentativeConcentrix May 2018 - Jun 2019Quezon City, National Capital Region, PhilippinesUnlock the full potential of your Alexa devices with expert-level troubleshooting, configuration, security, and warranty support. Expert support for all your Alexa needs, ensuring a seamless experience.
Rafael Tagactac Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Rafael Tagactac
What is Rafael Tagactac's role at the current company?
Rafael Tagactac's current role is Customer Service Representative | Help Desk.
What schools did Rafael Tagactac attend?
Rafael Tagactac attended Ama University.
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