• Prototyped post sorting algorithms for Trivory's feed informed by user survey data, improving predictive scoring accuracy by 42%• Implemented co-citation matrices and visualizations for topic similarity on posts• Explored UI designs optimized for user transparency and efficacy• Gained familiarity with the ChatGPT API and utilized creative prompt engineering for responsive topic tagging and recommendation

• Explored diverse research gaps in the retail and service design industries as a part of the CMU ENAiBLE initiative • Collaborated on a dynamic team with 4 talented peers for an intensive 4-month research project • Applied retail and service perspectives to the medium of freemium online games to find unconventional and effective solutions to problems in social equity• Participated in regular team meetings and brainstorming sessions, fostering a collaborative environment that… Show more • Explored diverse research gaps in the retail and service design industries as a part of the CMU ENAiBLE initiative • Collaborated on a dynamic team with 4 talented peers for an intensive 4-month research project • Applied retail and service perspectives to the medium of freemium online games to find unconventional and effective solutions to problems in social equity• Participated in regular team meetings and brainstorming sessions, fostering a collaborative environment that promoted the exchange of innovative ideas• Conducted in-depth user interviews and surveys to gather insights, ensuring a holistic understanding of user perspectives and pain points• Employed iterative design processes to prototype and refine solutions, optimizing user interactions and engineering positive experiences within the gaming community• Presented research outcomes to industry professionals and peers, communicating complex and foreign gaming concepts and design solutions with clarity and confidence Show less

• Operated full-time in an on-site Mammalian-cell pharmaceutical manufacturing facility• Provided technical support for the Project Management department by designing various web tools for Sharepoint• Designed and implemented a system utilizing Microsoft Power Apps, Power Automate, Sharepoint, and Teams for the project management department at AGC Biologics to track document revision statuses, automatically send notifications, and generate data summaries for clients.• Gained… Show more • Operated full-time in an on-site Mammalian-cell pharmaceutical manufacturing facility• Provided technical support for the Project Management department by designing various web tools for Sharepoint• Designed and implemented a system utilizing Microsoft Power Apps, Power Automate, Sharepoint, and Teams for the project management department at AGC Biologics to track document revision statuses, automatically send notifications, and generate data summaries for clients.• Gained customer service experience while escorting clients through FDA regulated sanitary facilities• Supported document tracking efforts by managing data transfer between Microsoft Project and Excel• Shadowed and assisted internal and client-facing meetings, presenting slides and learning to take meeting minutes Show less