Rafael Vera

Rafael Vera Email and Phone Number

Technical Consulting Engineer (Telecommunications | WebEx) @ Cisco
Rafael Vera's Location
Richardson, Texas, United States, United States
Rafael Vera's Contact Details

Rafael Vera work email

Rafael Vera personal email

n/a
About Rafael Vera

Supply chain knowledge, python development, Voice directed work expert, SQL knowledge, project management, fast learner, technology enthusiast, mentoring, adaptation to changes

Rafael Vera's Current Company Details
Cisco

Cisco

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Technical Consulting Engineer (Telecommunications | WebEx)
Rafael Vera Work Experience Details
  • Cisco
    Technical Consulting Engineer Customer Delivery
    Cisco May 2019 - Present
    San Jose, Ca, Us
    Raise faults/suspected bugs to responsible engineering teams, analyze complex data from various sources to define any issue, replicate and test for any issue with the aim of providing a solution, knowledge of VoIP, SIP, TCP/IP, WAN/LAN typology, SQL, Linux and Windows OS. Exhaustive log analysis. Customer support and use of helpdesk ticketing tools and facilitate customer communication via phone, chat and email.
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  • Netlogistik
    Sr. Software Engineer
    Netlogistik Aug 2013 - May 2019
    -, Us
    Design and Mapping of logistic processes, Development of Solution Summary for multiple logistic operations, System Testing and Configuration, participation in Go-Live Support and Post Go-Live Support, Project Work Plan design. Development of code that meets customer requirements. Also, be a mentor and teach other team members.
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  • Link Consulting Services (Linkcs)
    Recepcionist
    Link Consulting Services (Linkcs) Jun 2011 - Sep 2011
    Irvine, California, Us
    Responsible for making reports, attend the reception of documents and parcels, channel calls to different areas, recruitment of engineers for specific positions of different companies in the area of telecommunications, reception service and support in the different areas.
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  • Nortel Networks
    Call Center Agent
    Nortel Networks Mar 2010 - May 2011
    Ca
    Provide information about the company's products, verify purchase orders, track merchandise and payments, third level technical support and translation services. In urgent cases, contact the Emergency Recovery area in the United States.
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Rafael Vera Education Details

  • Universidad La Salle, A.C.
    Universidad La Salle, A.C.
    Robótica Y Mecatrónica

Frequently Asked Questions about Rafael Vera

What company does Rafael Vera work for?

Rafael Vera works for Cisco

What is Rafael Vera's role at the current company?

Rafael Vera's current role is Technical Consulting Engineer (Telecommunications | WebEx).

What is Rafael Vera's email address?

Rafael Vera's email address is rv****@****sco.com

What schools did Rafael Vera attend?

Rafael Vera attended Universidad La Salle, A.c..

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