Service Control Specialist
Current- Drive continual improvement of processes and procedures to maximise process performance;- Evaluate processes to identify desired outcomes and process performance drivers;- Perform detailed analysis of processes and identify key measures of process performance for base lining and attainment of desired outcomes;- Provide support and guidance to the technical teams as they implement controls policies;- Maintain standard operating procedures and job aids ensuring they are current… Show more - Drive continual improvement of processes and procedures to maximise process performance;- Evaluate processes to identify desired outcomes and process performance drivers;- Perform detailed analysis of processes and identify key measures of process performance for base lining and attainment of desired outcomes;- Provide support and guidance to the technical teams as they implement controls policies;- Maintain standard operating procedures and job aids ensuring they are current and easily accessible; - Sarbanes Oxley S404;- ISO27001;- ISO20000;- NIST;- PCI-DSS;- COBIT;- MITRE. Show less