As a Project Manager, I leverage my knowledge of Scrum methodologies to manage multiple projects simultaneously, ensuring efficient and effective project delivery. My responsibilities include:• Utilizing Scrum practices and principles to facilitate agile project management, including conducting Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.• Overseeing budget control to ensure projects are delivered within financial constraints while maximizing value.• Allocating resources effectively to optimize team performance and project outcomes.• Mapping processes to identify areas for improvement and streamline project workflows.• Leading stakeholder meetings to align project goals, gather requirements, and provide status updates.• Employing Jira to manage tasks, track progress, and maintain transparency throughout the project lifecycle.• My role involves balancing multiple priorities, ensuring alignment with business objectives, and delivering high-quality results on time and within budget.Supporting the team in extra project management activities I perform tasks like: Canva design, UI interface creation on Figma and manual testing on web developed products.

As a Quality Manager, I ensured IT projects met rigorous quality standards through comprehensive quality checks and various activities, including:• Reviewing and approving milestones for both waterfall and agile projects.• Moderating risk analysis sessions.• Conducting client meetings and alignments across LAM, NAM, and EMEA regions.• Allocating and distributing resources efficiently.• Tracking budgets, scopes, and timelines to ensure alignment with the project management plan.• Ensuring business requirements were implemented and tested to meet expectations and deliver value.• Performing PMO activities to maintain client business alignment.• Providing training on project tools such as Planisware and Jira.• Offering team support and training.• Delivering technical consulting services.

• Developed strategic sales plans to drive business growth and market expansion.• Led continuous improvement initiatives focused on reducing losses and costs, enhancing overall efficiency.• Managed commercial processes to ensure seamless operations and alignment with business objectives.• Created and monitored sales KPIs to track performance and inform strategic decisions.• Conducted market and trend analysis to optimize brand positioning and identify new opportunities.• Designed and executed commercial campaigns to boost sales and customer engagement.• Developed marketing content for the sales team to support their efforts and enhance customer interactions.

• Facilitated continuous improvement of internal processes to enhance operational efficiency.• Developed and monitored sales KPIs to drive performance and achieve business targets.• Organized and coordinated commercial training programs to equip the sales team with essential skills and knowledge.• Provided comprehensive support to management and the board, assisting in decision-making and strategic planning.

As a Warranty Intern, I provided comprehensive support for various administrative activities, including:• Controlling processes to ensure efficient and accurate warranty management.• Conducting detailed debit and credit analyses to maintain financial integrity.• Performing financial analysis to support decision-making and operational efficiency.• Developing reports to track warranty claims, financial performance, and process improvements.

Conducted sales and prospecting meetings with national market executives, focusing on building relationships, understanding client needs, and identifying opportunities for collaboration and investment.

Conducted research on national and international new clients across various segments, focusing on:• Analyzing investment potential or service provision and classifying company segments.• Identifying and collecting strategic data for email marketing campaigns and board meetings.• Allocating data on the Salesforce platform and updating the internal sales database.• Providing operational support to the sales team during external meetings and executive receptions.

• Interactive and dynamic classes and activities for all students.