Rafaela Souza Email & Phone Number

State Of Minas Gerais, Brazil

- Supply Chain management- Global teams projects and collaboration

Poços De Caldas, Minas Gerais, Brazil

• Setups at Oracle EBS (GL, RI, INV, AR, OM, etc.)• Setups at multiple legacy systems related to invoice, transportation, and journal entry approvals.• Reviewed standard procedures, business cases, and access controls to systems and responsibilities• Registered activities and evidences at Remedy ticket system.• Provided internal customer support.

Poços De Caldas, Minas Gerais

• Supported the design and coordination of a TPM and 5S based project for alumina and hydrate milling processes, including the standard operation procedure.• Designed and applied a PowerApp to perform safety mobile equipment inspections, stored data on the cloud and created a monthly report of failure events.• Designed new layouts for alumina and hydrate warehouses, improving safety and organization.• Experience in mapping and critically analyzing both production and shipping operations. • Developed daily and weekly reports based on ABS.

Orlando, Florida Area

• Managers final evaluation: “Exceeded expectations!”• Delivered exceptional customer experience and service recovery.• Had constant interaction with guests from around the globe in a high-pressure environment: greeting, serving, restocking, controlling crowds and anticipating needs with genuine hospitality.• Prepared food ensuring compliance to HACCP`s safety controls.• Teamwork supporting multiple roles in the back and front of the house.

Itajubá, Minas Gerais, Brazil

Preparing samples, doing laboratory tests, analyzing, and reporting results.

Micromaster In Supply Chain Management

Bachelor Of Engineering - Be

Bachelor Of Engineering - Be