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Rafael Lee Email & Phone Number
Service Desk Specialist
at
Astreya
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Service Desk Specialist
Location
Greater Houston, United States
Company size
Who is Rafael Lee? Overview
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Quick answer
Rafael Lee is listed as Service Desk Specialist at Astreya, a with 2177 employees, based in Greater Houston, United States. AeroLeads shows a matched LinkedIn profile for Rafael Lee.
Rafael Lee previously worked as Field Service Technician at Decisionone and IT Specialist at Sos Tex It Business Solutions. Rafael Lee holds Bachelor'S Degree, General Studies from The University Of Texas At Arlington.
Company email context
Email format at Astreya
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Astreya
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Profile bio
About Rafael Lee
Working on a team toward a common goal, collaborating and sharing ideas drives me. Thought diversity is crucial and it’s important to me that my voice is heard. There is so much that can be accomplished through teamwork. During downtime, I am an active e-sport competitor.As a focused, detailed problem solver, I have experience in hardware diagnostics, web design and project management. I thrive in fast-paced environments. I’m known for anticipating needs, prioritizing and being active on cross-functional teams while leading or working multiple scopes of work. Currently, enrolled at WGU in B.S. in Information TechnologyContact Inforafael.leecarrers@yahoo.com- Competencies and Skills- Analytical Thinking- Tech Hardware Repair- Website Management- Attention to Detail - Learner Systems Testing- CSS- HTML- Java Script- Problem Solving- Technical Writing- Time Management- Logistics, Training- Communication- Collaboration- Accountability- HR- Documentation- Secret Security Clearance- Team Building- MS Teams, Zoom- O365, Google Docs- Proprietary Learning Management System If my background and skills are a good fit for your current needs, please contact me for personal interview. I look forward to hearing from you.rafael.leecarrers@yahoo.com
Listed skills include Microsoft Word, Microsoft Office, Microsoft Excel, Powerpoint, and 7 others.
Current workplace
Rafael Lee's current company
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Astreya
9 roles
Rafael Lee work experience
A career timeline built from the work history available for this profile.
Field Service Technician
It Specialist
Sos Tex It Business Solutions
Jul 2022 - Jan 2023
Executive Officer - Leadership, Project Management, Communication, Protocols, Cross Functional Teams
July 2020 to presentTexas National GuardResponsible for coordination and supervision of staff activities and logistics directly reporting to the commanding officer; managed training, equipment, documentation, communication and community relations during international deployment and multiple state deployments for Texas; Texas National Guard 2015 to present.• Managed quarterly unit, battery and company level training for 62 personnel.• Oversaw equipment inventory and logistics for $1M equipment; achieved 100% inventory accuracy during deployment change of command and during trans-Atlantic transport • Victim advocate for sexual harassment response team; partnered with response coordinator; counseled victims on processes and resources; briefed leaders. • Designed and executed processes for mail clerk responsibilities; oversaw security protocols; successfully passed inspections and documented best practices and maintained standards.
Jun 2020 - May 2022
Whole Unit Repair Technician – Problem Solving, Hardware Diagnostics, Collaboration
December 2019 to June 2020CSAT Solutions; Houston, TXAnalyzed and repaired more than 1000 tech hardware items including cell phones, touch screens, smart speakers, laptops and desktop computers; recognized for ability to find solutions for hard to solve problems; successfully managed customer relationships.• Diagnosed equipment based on customer feedback; partnered with customer service call center to manage job tickets; assessed challenges and determined best solutions.
Dec 2019 - Jun 2020
Wingman – Sales, Customer Service
August 2017 to August 2018College Hunks Hauling Junk and Moving; Houston, TXSold and provided customer service and moving options for junk removal and general moving requirements; provided rates and quotes; consistently received five-star reviews for customer service.
Aug 2017 - Aug 2018
Business To Business Sales Representative – Team Building, Training, Recruiting
July 2016 to December 2016Houston Complete; Houston, TXLed commission-based sales, cold called and established rapport with more than 200 customers daily; recruited, interviewed, trained and onboarded new team members.
Jul 2016 - Dec 2016
Education And Affiliations
BA University Studies, Communication Technology Focus; University of Texas Arlington, 2016• Army ROTC
Aug 2011 - Jun 2016
Digital Development Technician – Website Maintenance, Ux, Ui
October 2014 to May 2016The ShorthornManaged web sites, developed user experiences and user interface for University of Texas, Arlington’s digital newsroom.
Oct 2014 - May 2016
1 education record
Rafael Lee education
FAQ
Frequently asked questions about Rafael Lee
Quick answers generated from the profile data available on this page.
What company does Rafael Lee work for?
Rafael Lee works for Astreya.
What is Rafael Lee's role at Astreya?
Rafael Lee is listed as Service Desk Specialist at Astreya.
Where is Rafael Lee based?
Rafael Lee is based in Greater Houston, United States while working with Astreya.
What companies has Rafael Lee worked for?
Rafael Lee has worked for Astreya, Decisionone, Sos Tex It Business Solutions, Us Army, and Csat Solutions Lp.
How can I contact Rafael Lee?
You can use AeroLeads to view verified contact signals for Rafael Lee at Astreya, including work email, phone, and LinkedIn data when available.
What schools did Rafael Lee attend?
Rafael Lee holds Bachelor'S Degree, General Studies from The University Of Texas At Arlington.
What skills is Rafael Lee known for?
Rafael Lee is listed with skills including Microsoft Word, Microsoft Office, Microsoft Excel, Powerpoint, Customer Service, Leadership, Research, and Public Speaking.
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