Rafael Bannag Email & Phone Number

Toronto, Ontario, Canada

Managing the day-to-day account management of a diverse customer base, partnering with Account Executives to deliver exceptional customer experiences. Supporting customers in navigating multiple contracts and purchasing options, identifying cross-sell and upsell opportunities to diversify and grow an active book of business. Leveraging a consultative approach to building long-term client partnerships and collaborate with technology vendors, partners, and specialists to align solutions with client needs.

Toronto, Ontario, Canada

Led digital marketing initiatives, including SEO, PPC, and paid social campaigns, driving customer success through data-driven insights.Managed strategic client engagements, from marketing automation to performance reporting, aligning solutions with client goals.Orchestrated high-quality control for customer assets and facilitated regular client meetings to review KPIs and uncover new opportunities.

Toronto, Ontario, Canada

Provided tailored grooming services for men, specializing in personalized hair care. Developed and executed social media campaigns to expand the customer base and enhance brand visibility. Supported local community events to raise awareness of the shop, fostering strong community connections. Implemented SEO strategies to optimize the shop's website, increasing online leads and customer engagement. Organized and led workshops to educate aspiring barbers on advanced styling techniques.

Woodbridge, On

Provided personalized barber services while managing customer relationships through targeted social media campaigns.Conducted virtual and in-person workshops, mentoring aspiring barbers on industry best practices.Utilized marketing automation platforms to engage with existing and prospective customers, increasing service visibility.

Maple, Ontario

Increased gross revenue by 100% within 8 months Created strategic distribution channels such as yoga studios, yoga instructors, gyms and personal trainers to strengthen brand resonance15% of onine sales sold nationally

Woodbridge, On

Responsible for managin head count and financesLed various social media and email marketing campaigns to drive leads, leading to an increase in +24% in revenueGrew revenue by over +96% from initial launch yearTrained and educated new barbersHeld various events to drive awareness of services

Brampton, On

Developed & managed poker and casino entertainment fundrasing events

Toronto, Canada Area

Built strong customer based relationships to encourage repeat businessAccurately organized and completed paperwork efficientlyAchieved targeted sales quotas

Thornhill, On

Assisted internal and external service technicians by supplying and ordering partsProcessed service work orders to distribute work among techniciansArranged customary delivery services for clients to reduce wait time