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Rafael Caputti Caleffi is listed as Production Support Tooling manager @ iFood at iFood, a with 4119 employees, based in Campinas, São Paulo, Brazil. AeroLeads shows a work email signal at ifood.com.br and a matched LinkedIn profile for Rafael Caputti Caleffi.
Rafael Caputti Caleffi previously worked as Production Support Tooling Manager at Ifood and Production Support Automation and Tolling Manager at Ifood. Rafael Caputti Caleffi holds Master Of Business Administration - Mba, Strategic Hr Management from Esamc.
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• Implementation of Project Management Office, it’s processes, artifacts and routines.• Long experience in planning, prioritizing activities, requirements definition, sprint design.• Proven team management in challenging environments, keeping and increasing engagement of the team.• Multifunctional teams management (analysts, specialists, developers and architects) and easy in communication amongst all levels. • IT and HR project management with successful implementations within budget and dates agreed with business.• Solid career developed in HR, acting as a leader in people management, recruiting, training and education, target management, endomarketing, performance evaluation, career and succession plans, mentoring and coaching principles. • Great experience in providing trainings, public speeches and HR related communication topics, such as Organizational culture, benefits, expatriation, payroll, lateral movements, promotions, motivation and other topics.• Management of teams with up to 20 direct reports.• Business controls and internal audit expertise with SOX controls implementation.• Global mobility consultancy experience for SAP HCM implementation• Strong experience in vendor management, including SLA management, contract management and negotiation and IT services.• HR systems expertise, acting in the interface between IT and the business• Wide experience in budget management on ZBB model, always closing the year within target.• Experience in all HR process from hiring thru separation• Active participation in all HR sub-systems (Payroll, benefits, mobility, etc.)• International experience, traveling to India, Europe, United States and Central and South Americas on several opportunities.
Listed skills include Process Improvement, Business Analysis, Lotus Notes, Team Leadership, and 41 others.
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A career timeline built from the work history available for this profile.
Campinas, São Paulo, Brazil
As the Tooling team manager, I was responsible for managing a team of 3 foodlovers, responsible for the management and governance of the company`s Atlassian Suite along with other technologies such as Faster, Datadog and Logz.io.I also managed the development and implementation of different initiatives and projects aiming to improve the experience of users both within and outside the production support organization
Campinas, São Paulo, Brazil
Responsible for managing the Automation team and the Tooling team within the Production support organization. As the manager for Automation team, I was responsible for managing 3 developers (full stack) during the development of several automation projects for the Prod Sup team. These automations were responsible for reducing in 25% the resolution time of over 1000 tickets worked by our L2 team, improve accuracy on the payment of plantonists across the Tech organization and streamline the… Show more Responsible for managing the Automation team and the Tooling team within the Production support organization. As the manager for Automation team, I was responsible for managing 3 developers (full stack) during the development of several automation projects for the Prod Sup team. These automations were responsible for reducing in 25% the resolution time of over 1000 tickets worked by our L2 team, improve accuracy on the payment of plantonists across the Tech organization and streamline the Critical Incident Management process by shortening the time for engaging the necessary teams for investigation/resolution, amongst other quality of life improvements. As the Tooling team manager, I was responsible for managing a team of 3 foodlovers, responsible for the management and governance of the company`s Atlassian Suite along with other technologies such as Faster, Datadog and Logz.io.On both teams I managed the development and implementation of different initiatives and projects aiming to improve the experience of users both within and outside the production support organization Show less
Campinas, São Paulo, Brazil
Responsible for leading investigation and stakeholder communication for any and all critical and Major incidents within the platform, impacting customers, drivers, partners and Foodlovers. Reponsible for documenting timelines, incident details and engaging key individuals to speed up the incident resolutionReponsible for documenting the solution, creating or assigning the incident to a problem and creating and leading the investigation for a Postmortem for all incidents handled… Show more Responsible for leading investigation and stakeholder communication for any and all critical and Major incidents within the platform, impacting customers, drivers, partners and Foodlovers. Reponsible for documenting timelines, incident details and engaging key individuals to speed up the incident resolutionReponsible for documenting the solution, creating or assigning the incident to a problem and creating and leading the investigation for a Postmortem for all incidents handled. Responsible for following up the evolution of the postmortem until resolution. Show less
Cajamar, São Paulo, Brazil
Responsible for stakeholder management (global but with focus in LATAM and NA). Data management and quality, data security (as per LGPD), audit readiness, training, change management for SuccessFactors.Working as project manager for HRIS projects, on implementation of SuccessFactors Onboarding module, ESS/MSS capabilities, creation of HR Portal, Implementation of Document Management Application and implementation of Service Now as HR Ticketing tool.
Piracicaba, São Paulo, Brazil
• Responsible for the implementation of PMO's processes, artifacts and routines in the Hospital (HFC), HFCSaúde (healthcare) and it's headquarters, AFOCAPI• Responsible for defining and designing the projects alongside the responsible areas, prioritizing the projects based on the company's strategic alignment• Responsible for managing the project resources (time, budget and people), guaranteeing it's best alocation• Responsible for design and implement the change management process… Show more • Responsible for the implementation of PMO's processes, artifacts and routines in the Hospital (HFC), HFCSaúde (healthcare) and it's headquarters, AFOCAPI• Responsible for defining and designing the projects alongside the responsible areas, prioritizing the projects based on the company's strategic alignment• Responsible for managing the project resources (time, budget and people), guaranteeing it's best alocation• Responsible for design and implement the change management process in the group, securing the proper alignment amongst all that area impacted by the change.• Participant of the strategic Governance and Finance comitees, working to define and refine the corporate strategies into actionable itens, aiming for the transformation and susteinability of the group.• Responsible for create and implement the strategy to expand the Lean Culture to the entire company Show less
São Paulo, Sp, Brazil
Responsible for the IT teams for support and projects for HR (People) and Legal. Managing internal and external teams toward successfull implementations, application stability and digital transformation.
Jaguariúna
Responsible for enabling and implementing DevOps in AB-InBev's global B2B platform by:- Aligning and implementing processes- Implementing tools- Changing cultureI was responsible for leading a team of 25 developers on the implementation of the Scrum methodology, allowing the cultural change to reach the DevOps.Interacted with support teams and business teams to improve collaboration and communication.Supported infrastructure projects to implement tools that reduced time… Show more Responsible for enabling and implementing DevOps in AB-InBev's global B2B platform by:- Aligning and implementing processes- Implementing tools- Changing cultureI was responsible for leading a team of 25 developers on the implementation of the Scrum methodology, allowing the cultural change to reach the DevOps.Interacted with support teams and business teams to improve collaboration and communication.Supported infrastructure projects to implement tools that reduced time to market and improved quality while eliminating unnecessary costs (savings of over USD 50K/month).Reporting to IT Tech Sales project VP and IT Operations VP. Show less
Jaguariuna,
Responsible for managing project and development teams for B2B solutions for Domenican Republic, Colombia, Ecuador, Peru, Argentina, Praguay and Uruguay.Working with business stakeholders on a global, zone and country level, responsible for communication, planning, budgeting, development and deployment of web and mobile applications and handover to operations.
Jaguariúna, São Paulo, Brazil
Responsible for managing application/platform and support for sales and marketing streams. Opex, support model, vendors, global and local stakeholders (directors and VPs) are some of the aspects I manage on this job.
Jaguariuna,
Manage support partners performance for SAP 6.0 (Accenture, Capgemini, IBM)Governance over incidents, availability issues, crisisDelivery of performance reports to IT departments
Hortolandia
-Steady State Global Process LeadSubject Matter Expert on Global Business Processes and Proceedures controls and control executionPartner with the local HR teams and other entities (Global Process Specialists, Local Controls Managers, Global Project Analysts, Global Product Owners, Deployment Global Project Leads, and other teams) for change requests, incident management, Business Process and Proceedures updates and adherence, etc-Audit SupportProvide support to HR Audit… Show more -Steady State Global Process LeadSubject Matter Expert on Global Business Processes and Proceedures controls and control executionPartner with the local HR teams and other entities (Global Process Specialists, Local Controls Managers, Global Project Analysts, Global Product Owners, Deployment Global Project Leads, and other teams) for change requests, incident management, Business Process and Proceedures updates and adherence, etc-Audit SupportProvide support to HR Audit Readiness, Business Controls, and Regional HR Teams during Audit engagements and Pro-Active Business Controls Reviews in deployed countries as neededWork with Regional teams to close issues related to Marginal/UNSAT MSA ratings, open Risk Acceptances, and Audit Findings related to HRMS-Change ManagementChange Request Management focal for stakeholders to minimize customization and local deviationsProactive coordination and scheduling of CR Releases with LCM-Global ReportingInterface to LCM for Audit reporting requirements, both for immediate needs and proactive report developmentGlobal Reporting Focal-BPP ManagementCoordination and updation of Common and Country Specific Business Processes and Procedures based on changes and legal requirements-Data ValidationOwner and Driver of Data Correction and Validation Processes-New ReleaseHR Tower Lead during release HypercareProvide ad-hoc support to Release teams as needed-Business ControlsProvide guidance and support to local HR teams specific to HRMS BPP Controls-Incident ManagementHR Focal for Severity 1 issues, disputes, and escalationsCoordination with local HR and technical teams to drive prompt resolution to issues Show less
Hortolandia
Responsible for defining the process, control points, test scripts, test scenarios and data sets for the global mobility processes (expats) for the SAP HCM project.
Hortolandia
Responsible for controling and reporting of evolution of tasks defined for implementation roadmap of SAP HCM for Latin America, interacting with project manager, technical and business teams.
Hortolandia
SOX tests, Business Controls advise to HR Recruitment for all LA, process improvement, Separation of Duties
Hortolandia
Metric analysis, acquisitions focal for legacy contract migration, Hyperion, DBA and Notes queries on demand.
Hortolandia
Performed metrics analisys, supported acquisitions on legacy contact transition.
Hortolandia
Responsible for running back office processes in different teams and transitioning simple processes from USA to Brazil
Hortolandia
Internal sales of chemical products for paint industry
Other employees you can reach at ifood.com.br. View company contacts for 4119 employees →
Adriano Santos
Colleague at IfoodBandeirantes, Paraná, Brazil
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TM
Tatiana Martins
Colleague at IfoodRio De Janeiro, Brazil
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LM
Luiz Matheus
Colleague at IfoodVitória De Santo Antão, Pernambuco, Brazil
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LO
Lucas Olivera
Colleague at IfoodBelo Horizonte, Minas Gerais, Brazil
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WD
Wellington Da Silva
Colleague at IfoodTeresópolis, Rio De Janeiro, Brazil
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MS
Marília Saraiva
Colleague at IfoodRecife, Pernambuco, Brazil
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BA
Bruno Alexandre
Colleague at IfoodRecife, Pernambuco, Brazil
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ST
Shozi Total
Colleague at IfoodAraçatuba, São Paulo, Brazil
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Guilherme De Lima Rodrigues
Colleague at IfoodSão Paulo, Brazil
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Nathália Pecorali
Colleague at IfoodSão Paulo, Brazil
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Quick answers generated from the profile data available on this page.
Rafael Caputti Caleffi works for iFood.
Rafael Caputti Caleffi is listed as Production Support Tooling manager @ iFood at iFood.
AeroLeads has found 1 work email signal at @ifood.com.br for Rafael Caputti Caleffi at iFood.
Rafael Caputti Caleffi is based in Campinas, São Paulo, Brazil while working with iFood.
Rafael Caputti Caleffi has worked for Ifood, Aptar, Hospital Dos Fornecedores De Cana De Piracicaba, Banco Pan, and Anheuser-Busch Inbev.
Rafael Caputti Caleffi's colleagues at iFood include Adriano Santos, Tatiana Martins, Luiz Matheus, Lucas Olivera, and Wellington Da Silva.
You can use AeroLeads to view verified contact signals for Rafael Caputti Caleffi at iFood, including work email, phone, and LinkedIn data when available.
Rafael Caputti Caleffi holds Master Of Business Administration - Mba, Strategic Hr Management from Esamc.
Rafael Caputti Caleffi is listed with skills including Process Improvement, Business Analysis, Lotus Notes, Team Leadership, Leadership, Sap, Microsoft Office, and English.
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