Rafael Carvalho

Rafael Carvalho Email and Phone Number

Agribusiness & IOT | Key Account Manager | Strategic Planning | Sales Management | Business Development | Commercial Partnerships | Business Projects | Customer Experience @ Serasa Experian
Rafael Carvalho's Location
Greater São Paulo Area, Brazil
Rafael Carvalho's Contact Details

Rafael Carvalho work email

Rafael Carvalho personal email

n/a
About Rafael Carvalho

Experience of +15 years in the commercial area and customer relationship, throughout his career he has developed B2B projects for the telecommunications, technology and agribusiness areas, working with business development, account management, market analysis / trends and customer experience, Strong experience in business projects, working from customer prospecting (farmer & hunter), preparation of RFPs, market analysis and trends, strategic planning, quality and cost management, to project schedule management (acting in each of the delivery sprints), homologations, sales results management, etc., with an apex of 90 customers in his portfolio and +R$ 7MM revenue/month.Current Business Manager at TIM, he is responsible for analyzing market trends in technology and agribusiness, proposing projects involving IoT products for large customers, working from prospecting, analyzing opportunities and managing accounts, to the search for strategic partnerships, especially for resellers and public management.Added to his profile is the 360 vision of business, working with all the strategic areas of a large group, such as HR, Finance, Engineering, Marketing, Products, among others.Results-oriented, he acts in building high-performance brands/results.Core Skills:+ Account Management+ Business Development+ Project Management+ IoT Products+ Agribusiness+ Strategic Partnerships+ Quality Management+ Leadership

Rafael Carvalho's Current Company Details
Serasa Experian

Serasa Experian

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Agribusiness & IOT | Key Account Manager | Strategic Planning | Sales Management | Business Development | Commercial Partnerships | Business Projects | Customer Experience
Rafael Carvalho Work Experience Details
  • Serasa Experian
    Gerente De Vendas Agribusiness
    Serasa Experian Jun 2024 - Present
    São Paulo, Brasil
    Responsável pelo time Comercial de Agronegócio na Diretoria PME;Atuação com foco em Aquisição e Base, mapeamento oportunidades e estruturando ações de vendas especializadas no mercado Agribusiness;
  • Serasa Experian
    Sales Executive Agribusiness
    Serasa Experian Nov 2022 - Jun 2024
    São Paulo, Brasil
    Executivo de Contas responsável por levar aos clientes PME as soluções Serasa para o Agronegócio.Principais Atividades:+ Gestão das carteiras de clientes, diagnosticando necessidades/desvios;+ Análises de mercado e potenciais negócios, com foco também na concorrência;+ Desenvolvimento de projetos junto aos clientes, propondo soluções para potencializar resultados;+ Interface com 100% das áreas estratégicas da empresa, garantindo entrega do que foi vendido;+ Foco… Show more Executivo de Contas responsável por levar aos clientes PME as soluções Serasa para o Agronegócio.Principais Atividades:+ Gestão das carteiras de clientes, diagnosticando necessidades/desvios;+ Análises de mercado e potenciais negócios, com foco também na concorrência;+ Desenvolvimento de projetos junto aos clientes, propondo soluções para potencializar resultados;+ Interface com 100% das áreas estratégicas da empresa, garantindo entrega do que foi vendido;+ Foco na saúde financeira da carteira, além dos indicadores de qualidade(churn/NPS);+ Parcerias com Associações voltadas ao Agronegócio; Show less
  • Tim Brasil
    Key Account Manager | Iot & Agribusiness
    Tim Brasil Mar 2022 - Nov 2022
    São Paulo, São Paulo, Brasil
    As part of the company's Business team, he is responsible for developing the technology and agribusiness market, ready solutions involving IoT and Agro products, working from client prospection, account management and project management, involving 360° of the company.Key activities:+ Analysis of customer portfolio/buying profile of the portfolio+ Monitoring of market trends/competitors+ Prospecting new customers, proposing projects in line with each business+… Show more As part of the company's Business team, he is responsible for developing the technology and agribusiness market, ready solutions involving IoT and Agro products, working from client prospection, account management and project management, involving 360° of the company.Key activities:+ Analysis of customer portfolio/buying profile of the portfolio+ Monitoring of market trends/competitors+ Prospecting new customers, proposing projects in line with each business+ Contract management: negotiation, analysis, financial results, etc+ Interface with 100% of the company's strategic areas, ensuring the delivery of each project sold+ Focal point of the clients for situations presented with each contract+ Search for commercial partnerships, with emphasis on resellers+ Development of IoT projects/solutions, with emphasis on public lighting management (potential R$ 200MM revenue/year) and Gas/Energy markets+ Customer relationship, analyzing opportunities and acting on deviations Show less
  • Tim Brasil
    Key Account Manager | New Business
    Tim Brasil Apr 2018 - Mar 2022
    São Paulo E Região, Brasil
    As a member of the Business team for the group's Core products, he was responsible for managing ~20 customers in the portfolio and prospecting new Telecom projects, analyzing potential business, quality management, financial management of the portfolios, and the customer journey/experience, totaling +11K lines under his management.Some of the portfolio clients: Manserv, Klabin, Artefacto Móveis, Even Construtora etc.Management of ~R$ 700K revenue/month.
  • Vivo (Telefônica Brasil)
    Senior Business Manager | Account Management
    Vivo (Telefônica Brasil) Jan 2012 - Apr 2018
    São Paulo E Região, Brasil
    Key Account responsible for managing the company's TOP VIP clients, he led market analysis, executive committees and Telecom projects, working from new client prospection to portfolio management/ monetization, with ~R$7MM revenue/month.For 8 times he was elected best performing large accounts in São Paulo.Key activities:+ Management of customer portfolios, diagnosing needs/drivers+ Market analysis and potential business, also focusing on the competition+… Show more Key Account responsible for managing the company's TOP VIP clients, he led market analysis, executive committees and Telecom projects, working from new client prospection to portfolio management/ monetization, with ~R$7MM revenue/month.For 8 times he was elected best performing large accounts in São Paulo.Key activities:+ Management of customer portfolios, diagnosing needs/drivers+ Market analysis and potential business, also focusing on the competition+ Development of projects with customers, proposing solutions to enhance results+ Interface with 100% of the company's strategic areas, ensuring delivery of what was sold+ Focus on the financial health of the portfolio, in addition to quality indicators (churn/NPS) Show less
  • Net Oficial
    Business Manager | B2B & B2C
    Net Oficial Nov 2008 - Dec 2011
    São Paulo E Região, Brasil
    As a member of the company's B2B (SME segment) and B2C Business team, he was responsible for prospecting new customers, analyzing market/competitor, negotiating contracts and proposing solutions across 100% of the company's portfolio, ensuring goal achievement (financial and quality).
  • Cetelem
    Commercial Coordinator
    Cetelem Jun 2005 - Jun 2007
    Sorocaba, São Paulo, Brazil
  • Banco Panamericano
    Business Supervisor
    Banco Panamericano Feb 2004 - Jun 2005

Rafael Carvalho Skills

Empreendedor Focado Portuguese Team Leadership Business Planning Negotiation Sales Management Product Marketing Marketing Management Planejamento Empresarial Dos Microsoft Office Voz Sobre Ip Marketing De Produtos Sistemas Operacionais Microsoft Word

Rafael Carvalho Education Details

Frequently Asked Questions about Rafael Carvalho

What company does Rafael Carvalho work for?

Rafael Carvalho works for Serasa Experian

What is Rafael Carvalho's role at the current company?

Rafael Carvalho's current role is Agribusiness & IOT | Key Account Manager | Strategic Planning | Sales Management | Business Development | Commercial Partnerships | Business Projects | Customer Experience.

What is Rafael Carvalho's email address?

Rafael Carvalho's email address is ra****@****.com.br

What schools did Rafael Carvalho attend?

Rafael Carvalho attended University Of London, The University Of Western Australia, University Of Michigan, Centro Universitário Internacional Uninter.

What skills is Rafael Carvalho known for?

Rafael Carvalho has skills like Empreendedor, Focado, Portuguese, Team Leadership, Business Planning, Negotiation, Sales Management, Product Marketing, Marketing Management, Planejamento Empresarial, Dos, Microsoft Office.

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