Rafael Marin

Rafael Marin Email and Phone Number

Field Service Engineer @ Agilent Technologies
santa clara, california, united states
Rafael Marin's Location
São Paulo, São Paulo, Brazil, Brazil
Rafael Marin's Contact Details

Rafael Marin personal email

About Rafael Marin

• Self-motivated field service engineer, able to work towards the team and customer oriented, with great electronic background and experience in analytical instrumentation, mainly in mass spectrometry;• Science professional with almost eight years' experience and over ten years' experience in customer support;• Education and career developed in consistent and complementary scientific fields, starting from the basic theory to its practical application;• Very focused in customer needs;• High first time fix rate;• Low repeated call rate;• Strong troubleshooting skills, which were improved during my master's course providing preventive and corrective maintenance to a SF-ICP-MS;• Successful tracking record as field service engineer, providing maintenance and operational qualification to wide range of instruments, such as ICP-OES, ICP-MS, Ion Trap and Orbitrap mass spectrometers. The results achieved were low rework and high customer satisfaction rates.

Rafael Marin's Current Company Details
Agilent Technologies

Agilent Technologies

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Field Service Engineer
santa clara, california, united states
Website:
agilent.com
Employees:
56379
Rafael Marin Work Experience Details
  • Agilent Technologies
    Field Service Engineer
    Agilent Technologies Mar 2017 - Present
    São Paulo E Região, Brasil
    Performing preventive and corrective maintenance; and operational qualification on analytical instruments, such as ICP-OES, ICP-MS, LC, AA, MP-AES, UV-Vis, FTIR systems in compliance with manufacturer specifications. Presenting comprehensive and detailed reports, recommending appropriate courses of actions. Recognized for consistently achieving deadlines and requirements for the completion of testing, which resulted to customer satisfaction. This reputation allowed me to keep close contact with customers, advising on applications methodologies, preventive maintenance and service products.
  • Nova Analítica
    Field Service Engineer
    Nova Analítica Sep 2013 - Feb 2017
    São Paulo E Região, Brasil
    Performing preventive and corrective maintenance; and operational qualification on analytical instruments, such as ICP-OES, ICP-MS, LCMS (Orbitrap and Ion Trap) and laser ablation systems in compliance with manufacturer specifications. Presenting comprehensive and detailed reports, recommending appropriate courses of actions. Recognized for consistently achieving deadlines and requirements for the completion of testing, which resulted to customer satisfaction. This reputation allowed me to keep close contact with customers, advising on applications methodologies, preventive maintenance and service products.
  • Ipen/Usp
    Msc
    Ipen/Usp Jul 2011 - Nov 2013
    São Paulo E Região, Brasil
    Performing uranium isotope ratio characterization using the Laser Ablation Inductively Coupled Plasma Mass Spectrometry (LA-ICP-MS) for Nuclear Forensics and Safeguards purposes. In this study we also extended the characterization by another techniques such as Scanning Electron Microscopy (SEM) and Energy Dispersive Spectroscopy (EDS). During the masters course I attended the 10th ESARDA's Course regarding Nuclear Safeguards and Non-proliferation which was funded and organized by the Joint Reseach Centre (JRC). Moreover,I participated in the Galaxy Serpent Exercise, which was conducted under the auspices of Nuclear Forensics International Working Group (ITWG) and organized by the U.S. Department of State.During this period I was responsible for preventive and corrective maintenance of the ICP-MS, replacing several spare parts, such as extraction lens, multipoles, entrance slit and SEM.
  • Instituto De Pesquisas Tecnológicas Do Estado De São Paulo
    Metrologist
    Instituto De Pesquisas Tecnológicas Do Estado De São Paulo Oct 2008 - Jun 2011
    São Paulo E Região, Brasil
    Performing calibration of electrical and telecommunications instruments according to ISO 17025. Development of calibration procedures to RF, optics and electrical instruments. Preparation of calibration certificates and reports to several measurements instruments.
  • Embratel
    Telecommunications Technician
    Embratel Mar 2001 - Dec 2008
    Performing management and maintenance in telecommunication systems operating routers, LAN switches, WDM and DWDM switches, RF links. The company’s goal was to restore the communication within two hours in 85% of cases and I had full commitment with the goal.EMBRATEL S.A., São Paulo, Brazil.

Rafael Marin Skills

Orbitrap Lc Ms Mass Spectrometry Metrology Icp Ms Laser Ablation Nuclear Chemistry Nuclear Safety Nuclear Proliferation Nuclear Forensic Safeguard Analytical Chemistry Nuclear Technology Nuclear Instrumentation Instrumentation Dwdm Optical Fiber Scanning Electron Microscopy Energy Dispersive X Ray Spectroscopy Transmission Electron Microscopy Icp Oes Espectrometria De Massa Espectroscopia

Rafael Marin Education Details

Frequently Asked Questions about Rafael Marin

What company does Rafael Marin work for?

Rafael Marin works for Agilent Technologies

What is Rafael Marin's role at the current company?

Rafael Marin's current role is Field Service Engineer.

What is Rafael Marin's email address?

Rafael Marin's email address is ma****@****ail.com

What schools did Rafael Marin attend?

Rafael Marin attended Ibmec, Ipen/usp, Universidade De São Paulo / Usp, Cefet-Sp.

What are some of Rafael Marin's interests?

Rafael Marin has interest in Science And Technology, Environment, Arts And Culture, Disaster And Humanitarian Relief.

What skills is Rafael Marin known for?

Rafael Marin has skills like Orbitrap Lc Ms, Mass Spectrometry, Metrology, Icp Ms, Laser Ablation, Nuclear Chemistry, Nuclear Safety, Nuclear Proliferation, Nuclear Forensic, Safeguard, Analytical Chemistry, Nuclear Technology.

Who are Rafael Marin's colleagues?

Rafael Marin's colleagues are Imke Schäfer, 伍国强, Celia Aparecida Borges Dossantos, Faris Farid, Antonio Kreaton, Yoga Murugesh, Akın Han.

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    hotmail.com, laboratorioreacao.com.br
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    Passo Fundo, Rs
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    Campinas, Sp
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