Rafael Corado Email & Phone Number

Montreal, Canada Area

-Supervise the implementation of new stores in France.-Set up different stage of the planning.-Organize the schedule of various installations (Internet, network cabling, telephones).-Consolidate project cost to maintain a balanced budget.-Order the purchase of the equipment.-Perform the installation of the IT equipment in stores.-Coordinate store openings, relocations, renovations and closing activities.-Schedule technicians travel and follow up with them to ensure the work plan is being followed.-Ensure all peripherals are install such as WIFI, Internet, POS, traffic counter for handover date.-Provide internal and external resources for store IT equipment installation.-Act as liaison to the Store planning, Supplies, Real estate & store Operations departments for the store openings.-Update project documentation with key milestone dates so that the team is aware of upcoming installs at every step.

Montreal, Canada Area

-Team leader supporting level 1 staff.-Evaluate ticket quality & follow up on open tickets.-Advise the team in problem solving.-Keep equipment inventory up to date.-Motivate team to constantly strive for excellence-Completed projects:-Deployed HP printers to all stores throughout Canada-Windows upgrade at store level-Coordinate store openings, relocations, renovations and closing activities.-Work with on field technicians regarding telecommunication/networking devices.-Follow up on all aspects of the incident till completion.-Prepare reports and track the shipping expenses.-Ensure the assembly f the POS equipment.

-Coordinate the opening and closure of stores.-Termination of network cabling.-Prepared and assemble the POS.-Maintained statistics/checklist for quality installation.-Installation of in-store POS.-Coordinate the phone line installation.-Schedule the internet installation.-Help the shipping department.-Manage Inventory.