Rafael Gonçalves Email & Phone Number

São Paulo, Brazil

São Paulo, Brazil

Helping TCS's customers to solve their business problems and enabling their business for growth.Managing a portfolio of over USD 14M with ~200 people involved.Responsible for the relationship with Manufacturing companies in Brazil selling technology and BPS services.

São Paulo Area, Brazil

Responsible for developing partnerships with the C-level to generate revenue for all lines of Infosys including digital and business transformation, enterprise solutions, system integration, outsourcing, application development and maintenance and infrastructure for Manufacturing, Chemical and Utilities companies in Brazil.Key activities: Building personalized value propositions for each prospect; Research and competitors analysis; Client delivery assurance; Take Go-to-Market solutions; Account planning and governance; Make decisions on pricing and investments.Working close with the delivery team at onsite near shore and offshore to execute projects, having at its peak ~50 people under my responsibility.Important accomplishments:- Closed the first infrastructure outsourcing deal of the company in Brazil;- Overachievement of 125% of year sales goals (Mar/2018).- Overachievement of 157% of year sales goals (Mar/2019).- Closed the first long term digital contract of Brazil.

São Paulo Area, Brazil

Responsible for the relationship with Retail companies in Brazil selling technology services.Important accomplishment: winner, in team, of the prize Application Services Orientation Capstone Workshop in Bangalore, India.

São Paulo Area, Brazil

Responsible for the relationship with Retail and CPG companies in Latin America selling technology services.Main activities: establishing relationship with all hierarchical levels of customers IT department; leadership in building service proposals covering Latin America; participation in building global service proposals; international and national contract negotiation; P&L management; working close with the delivery team at onsite, near shore and offshore to execute projects; hiring; partnership with other IT companies in Argentina, Brazil and Chile with Latin America coverage.Important accomplishments: (1) building a million dollar business (Brazil) from scratch; (2) overachievement of Chile sales goals (Mar/15); (3) overachievement of H1 sales goals (Sept/14); (4) overachievement of year sales goals in Q3 (Dec/2014); (5) closed the largest Business Intelligence contract of the company in the entire Latin America in 2014; (6) Aiding in turning a negative margin contract into a profitable business; (7) increase in sales in the first year; (8) deploy of a new billing process for Brazil.

São Paulo Area, Brazil

I performed a Sales Consultant role from Aug/09 to May/11 and a Sales Executive role from Jun/11 to Jan/12 to the small and medium business market.Main activities performed as Sales Executive: sales of Oracle Middleware software as BPM, SOA, ECM, BI and IDM; sales and go-to-market strategy definition with Oracle partners and distributors; execution of product presentations; project development and negotiation; and coordination of sales events for customers.Main activities performed as Sales Consultant: development of solution road maps for customers based in your business and IT necessities; presentation of Oracle Middleware and Data Base solutions for customers, distributors, partners and in sales events; technical assistance to Oracle and partners Sales Executives; preparation of sales and marketing documents as sales kit, presentations and competitor analysis; face-to-face and web training and workshops for distributors and partners.Important accomplishments: (1) initial set up of the Solution Architect team for the small and medium business market; (2) Overachievement of million dollar sales quota in May/2011; (3) First Sales Consultant in Brazil to be awarded and participate in TOP Talent Latin America program in 2010.

São Paulo Area, Brazil

IT project management for Real Estate, Financial Planning, Account, Treasury and Tax departments.Responsible for managing a budget of BRL 10M in projects.Deployment of ERP SAP 6.0 (PS, MM, FI, AA and CO modules) to manage an annual investment amount of BRL 2B, integrating a variety of legacy systems in Brazil and United States.

São José Dos Campos Area, Brazil

Responsible for managing a software development team with 9 members and acting as a security consultant.Development of the prototype (hardware and software) of Brazilian Root Certificate Authority for ITI (federal department under the Brazilian President Chief of Staff Office).Information security analysis of Brazilian Lottery System for Caixa Econômica Federal (a Federal Government Bank in Brazil).

Mba, Strategic And Economic Management Of Business

Msc, Computer Engineering

In my thesis, I improved the security of a network protocol for voice-over-ip applications implementing a new authentication method.

B.S., Computer Science