• Oversee operational, personnel and financial activities of an +85,000 sq. feet facility providing logistics and warehousing services for an aftermarket collision parts company• Responsible for enforcing all safety practices and procedures in accordance to company policy ensuring a safe work environment for all employees, achieving >1,000 days safe without any OSHA recordables• Manage financials and site P&L delivering profit targets and excellent EBITDA results• Provide clear direction, training and leadership to ensure all customer KPI’s are met, exceeding targets each month for inventory control, inbound and outbound. • Develop and implement SWI’s for all processes in the facility according to our Quality Management System in place• Work collaboratively and serve as Account Lead of 6 different warehouses/regions across the US to establish standard procedures, continuous improvement, best practices and overall improve customer experience • Support multiple accounts within the XPO Direct vertical with assistance and training during peak and other site-specific needs, working closely with other general managers to ensure customer expectations are met and exceeded

• Responsible for the day to day warehouse, administration and financial operations of a 41,000 sq. feet facility for a major customer in the wire and cable industry• Maintained a safe work environment obtaining record of over 1,500 days safe, ensuring safety training and processes were followed • Budget responsibility and financial results for the site• Achieved 99.992% inventory accuracy in 2016 on annual PI as part of one of the customer service agreements • Reviewed, implemented and tracked performance expectations with leadership team providing feedback, training and development when needed• Successfully maintained green customer KPI’s on a month to month basis by constantly training and reinforcing site standard work instructions • Developed and implemented multiple process improvements for the site including a combined Kaizen Event that saved the customer ~$40,00 per year on travel and labor expenses for annual physical inventory

• Directly trained, coached and mentored over 70 associates to achieve daily inbound and outbound goals for a major online retailer• Supported startups, system conversions, inventory projects and multiple peak seasons for different accounts across the US and MX• Successfully completed an assignment for a major footwear, apparel and sporting goods company managing cross functional teams to process over 20,000 returns and rejects• Managed day to day operation, including employee performance to meet and exceed customer expectations• Responsible for site and departmental metric reporting for safety, quality and productivity indicators• Responsible for site and departmental metric reporting for safety, quality and productivity indicators• Implemented and coached Lean Warehousing System and practices with all associates to improve process flow and increase overall productivity

• Supervised and coordinated operational activities in the facility including shipping, receiving and inventory • Implemented transportation processes to ensure a timely and efficient movement of product• Improved and facilitated line picking productivity by 45% applying slotting techniques and re-configuring warehouse locations• Identified and recommended cost efficient alternatives for the customer’s routing of shipments resulting in significant dollar savings• Worked with site manager to provide direction, guidance and coaching to staff members within a safe and positive work environment• Maintained customer agreed KPI’s by implementing policies and procedures to ensure effective performance

• Supervised over 65 employees to effectively manage all aspects of plant operations• Prepared schedules, assigned duties and implemented strategies to ensure customer expectations were met and exceeded • Promoted good communication between employees by interpreting company policy• Created, documented and continuously trained and coached employees on Standard Work Instructions• Promoted a safe work environment for all associates within the facility