Rafael Duque Email & Phone Number

Senior technology leader with extensive experience in IT Strategy, leading transformation and program management initiatives in banking and telco. Strong customer orientation and successful track record in delivery of high-impact complex programs of work. Proven ability to successfully build strong relationships between business partners and teams that bring together diverse groups across business units to align technology solutions with business goals. High degree of interpersonal skills and effective communication at all levels within and outside of the organizationIn my role as sales expert & solution architect I am providing customer strategic, solution design, consultancy, auditing, translation of business requirements and setting up of Transformation projects and Outsourcing servicesWide experience in Pre-Sales (Outsourcing Services and Transformation Projects) collecting the customer´s technical and budgetary targets to define implementation process and working with project managers and infrastructure engineering teams to resolve issues which arise within project. Set up and progress review the overall project plan and critical success factors.Deep knowledge of Global Account Management even Infrastructure and Applications. SPOC for the client IT Management (C-level) and for the IT Providers.Cross experience in different client areas, such as, Retail, Travel, Insurance, Finance, Telecom, Public Services, High TechHighlight specialistiies in Infrastructure Outsourcing (near & off-shore models), Bid Management, Contract, Cloud, DevOps & Agile, Service Management, Solution Architecting, Pre-sales and Infrastructure Transformation.

Listed skills include It Strategy, Pmo, Business Transformation, Management Consulting, and 26 others.