Rafael Ferrer Email & Phone Number

Weston, Florida, United States

• Conduct follow-up calls to clarify client details, resulting in a 20% reduction in missing documentation. • Designed a comprehensive Excel spreadsheet tracking client status, restructuring visibility into active, pending, and completed cases. • Collaborating with team members to distribute workload effectively, enhancing productivity, and maintaining a 95% accuracy rate.

Miramar, Florida, United States

• Prepared food and beverages following company standards for quality, presentation, and safety. • Maintained a clean, organized workspace, ensuring compliance with health and safety regulations. • Collaborated with team members to manage peak hours efficiently and meet daily operational goals. • Delivered prompt, friendly service while upholding Panera Bread's mission of "Food as it should be."

• Implemented a system for tracking inventory, diminishing food waste by 25% and saving costs.• Coordinated scheduling for delivery drivers, optimizing routes and bring down delivery times by 15%.• Streamlined operations during peak hours, decreasing order wait times by 15% and improving customer flow.• Implemented a double-check system for order accuracy, cutting down wrong orders by 30%.• Collaborated with kitchen staff to standardize boosting consistency and reducing any mix-ups.• Created shift schedules balanced workload and staff preferences, improving in employee satisfaction.• Maintained a calm and friendly demeanor during peak hours, helping to reduce wait times and enhance customer experience.

Bachelor Of Business Administration - Bba, Accounting

Associate Of Arts - Aa, Accounting

Associate, Accounting

Bachelor, Accounting