Escalated Happiness Engineer (Internal Support)
CurrentTechnical team to handle internal escalations for WP.cloud sites (WordPress.com and Pressable), working on Customer Success, Debugging, and Security.
Nov 2021 - Present
AeroLeads people directory · profile
Rafael Funchal Email & Phone Number
Escalated Happiness Engineer (Internal Support)
at
Automattic
1 work email found
@automattic.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Escalated Happiness Engineer (Internal Support)
Location
São Paulo, Brazil
Company size
Who is Rafael Funchal? Overview
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Quick answer
Rafael Funchal is listed as Escalated Happiness Engineer (Internal Support) at Automattic, a with 1056 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at automattic.com and a matched LinkedIn profile for Rafael Funchal.
Rafael Funchal previously worked as Pressable Customer Success at Automattic and WordPres.com Happiness Engineer (Customer Support) at Automattic. Rafael Funchal holds Bacharel, Publicidade E Propaganda from Universidade Paulista.
Company email context
Email format at Automattic
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{first}.{last}@automattic.com
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AeroLeads found 1 current-domain work email signal for Rafael Funchal. Compare company email patterns before reaching out.
Profile bio
About Rafael Funchal
I’m a Back End and Front End Developer with over 15 years of experience working in web projects as: sites, e-commerces, blogs, landing pages, portals, banners, e-mails and SEO.My professional experience includes publishers, advertising agencies, web agencies, startups and technology companies.
Listed skills include Wordpress, Css, Html5, Php, and 24 others.
Current workplace
Rafael Funchal's current company
Company context helps verify the profile and gives searchers a useful next step.
Automattic
12 roles
Rafael Funchal work experience
A career timeline built from the work history available for this profile.
Pressable Customer Success
Sep 2023 - Nov 2023
Wordpres.Com Happiness Engineer (Customer Support)
Customer support via email, live chat, and public forums.
Nov 2015 - Nov 2021
Support Guru - Mailpoet
Customer Support at MailPoet, a plugin to send emails and newsletters directly from a WordPress installation.
Dec 2020 - Feb 2021
Escalated Happiness Engineer (Internal Support)
Technical team to handle internal escalations for WP.cloud sites (WordPress.com and Pressable), working on Customer Success, Debugging, and Security.
Feb 2018 - May 2020
Web Designer (Full Stack Developer)
Freelancer
Jan 2000 - Nov 2015
Support Guru
Mailpoet
Helping customers to solve conflicts on their websites and answering general doubts.
Mar 2014 - Jul 2015
Web Designer
Dualtec
Development of websites using WordPress as CMS platform.
Aug 2011 - Dec 2012
Web Designer
Design creation of websites, portals and hotsites.
Sep 2010 - Jan 2011
Web Designer
G3 Design
Design creation of websites, portals and hotsites.
Jun 2010 - Aug 2010
Graphic And Web Designer
- Creation of advertisements, banners, business cards, flyers and logos;- Design and closing files;- Development of websites, portals and hotsites.- Creation of sales support material.
Jan 2007 - Jan 2010
Auxiliary Internal Communication
Academia Estilo
- Creation of advertisements, banners, business cards, flyers and logos;- Design and closing files;- Development of websites, portals and hotsites.- Creation of sales support material.
Oct 2005 - Nov 2005
Team & coworkers
Colleagues at Automattic
Other employees you can reach at automattic.com. View company contacts for 1056 employees →
CM
Caroline Moore
Colleague at AutomatticOrient, Maine, United States
View →
👨O
👨🏻💻 Obed Roldán
Colleague at AutomatticJuncos, Puerto Rico
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FM
Fernando Medina
Colleague at AutomatticOrlando, Florida, United States
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SS
Scott Simpson
Colleague at AutomatticPort Macquarie, New South Wales, Australia
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BF
Bruna Filippozzi
Colleague at AutomatticBassano Del Grappa, Veneto, Italy
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RM
Ryan Mallon
Colleague at AutomatticGreater Dublin, Ireland
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SG
Sarah Gantert
Colleague at AutomatticGuatemala
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RT
Rania Talaat
Colleague at AutomatticGiza, Al Jizah, Egypt
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KW
Katie Wilkerson Rethman
Colleague at AutomatticHenderson, Kentucky, United States
View →
YD
Yosel Del Valle
Colleague at AutomatticColombia
View →
Caroline Moore
Colleague at AutomatticOrient, Maine, United States
View →
👨O
👨🏻💻 Obed Roldán
Colleague at AutomatticJuncos, Puerto Rico
View →
FM
Fernando Medina
Colleague at AutomatticOrlando, Florida, United States
View →
SS
Scott Simpson
Colleague at AutomatticPort Macquarie, New South Wales, Australia
View →
BF
Bruna Filippozzi
Colleague at AutomatticBassano Del Grappa, Veneto, Italy
View →
RM
Ryan Mallon
Colleague at AutomatticGreater Dublin, Ireland
View →
SG
Sarah Gantert
Colleague at AutomatticGuatemala
View →
RT
Rania Talaat
Colleague at AutomatticGiza, Al Jizah, Egypt
View →
KW
Katie Wilkerson Rethman
Colleague at AutomatticHenderson, Kentucky, United States
View →
YD
Yosel Del Valle
Colleague at AutomatticColombia
View →
3 education records
Rafael Funchal education
Bacharel, Publicidade E Propaganda
Bacharel, Publicidade E Propaganda
Faenac - Faculdade Editora Nacional
Mechatronics, Robotics, And Automation Engineering
FAQ
Frequently asked questions about Rafael Funchal
Quick answers generated from the profile data available on this page.
What company does Rafael Funchal work for?
Rafael Funchal works for Automattic.
What is Rafael Funchal's role at Automattic?
Rafael Funchal is listed as Escalated Happiness Engineer (Internal Support) at Automattic.
What is Rafael Funchal's email address?
AeroLeads has found 1 work email signal at @automattic.com for Rafael Funchal at Automattic.
Where is Rafael Funchal based?
Rafael Funchal is based in São Paulo, Brazil while working with Automattic.
What companies has Rafael Funchal worked for?
Rafael Funchal has worked for Automattic, Freelancer, Mailpoet, Dualtec, and Runway Publicidade - Agência De Publicidade Digital.
Who are Rafael Funchal's colleagues at Automattic?
Rafael Funchal's colleagues at Automattic include Caroline Moore, 👨🏻💻 Obed Roldán, Fernando Medina, Scott Simpson, and Bruna Filippozzi.
How can I contact Rafael Funchal?
You can use AeroLeads to view verified contact signals for Rafael Funchal at Automattic, including work email, phone, and LinkedIn data when available.
What schools did Rafael Funchal attend?
Rafael Funchal holds Bacharel, Publicidade E Propaganda from Universidade Paulista.
What skills is Rafael Funchal known for?
Rafael Funchal is listed with skills including Wordpress, Css, Html5, Php, Customer Support, Technical Support, Web Design, and Help Desk Support.
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