This is the new journey of my career, doing my master's in hospitality as a business owner!

- Oversee the overall operations of the restaurant, including staff management, inventory control, and ensuring high-quality customer service standards are met.- Lead and motivate a team of restaurant staff, providing training, guidance, and performance evaluations to foster a positive and productive work environment.- Monitor and analyze sales performance, identifying opportunities for revenue growth and implementing strategies to maximize sales and profitability.- Develop and maintain strong relationships with existing clients, ensuring customer satisfaction and loyalty.- Conduct regular market research and stay up to date with industry trends and competitor activities, providing insights and recommendations to enhance sales and customer experience.- Prepare and present sales reports, forecasts, and performance metrics to the management team, providing valuable insights and recommendations for business growth.- Stay informed about the company's products, services, and pricing structures to effectively communicate value propositions to clients during the renewal process.- Collaborate with cross-functional teams, including sales, marketing, and customer support, to ensure seamless coordination and delivery of services to clients.- Attend industry events, conferences, and networking opportunities to build industry connections and stay updated on market trends.- Adhere to company policies, procedures, and compliance standards, ensuring ethical business practices and maintaining confidentiality of client information.

- Oversee and manage all operational aspects of the hospitality venue, including front-of-house, back-of-house, and customer service functions.- Lead and motivate a team of employees, providing guidance, training, and support to ensure high performance and exceptional service delivery.- Implement and maintain standard operating procedures to ensure smooth operations, consistent service, and compliance with industry regulations.- Monitor and analyze key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement.- Manage inventory, procurement, and vendor relationships to ensure adequate supply levels and cost-effective purchasing practices.- Collaborate with the marketing team to develop and implement strategies to attract and retain customers, drive sales, and enhance the venue's reputation.- Maintain a safe and secure working environment, adhering to health and safety guidelines and addressing any potential risks or issues.- Handle customer complaints or concerns promptly and professionally, striving to exceed customer expectations and resolve issues to their satisfaction.- Stay up to date with industry trends, competitor activities, and customer preferences, implementing innovative ideas to enhance the venue's offerings and overall guest experience.- Collaborate with other department heads and senior management to align operational goals with overall business objectives.

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and ensuring smooth service flow.- Lead and supervise the front-of-house team, providing guidance, training, and support to ensure excellent customer service and satisfaction.- Monitor and maintain high standards of food quality, presentation, and consistency, ensuring adherence to recipes and preparation methods.- Collaborate with the kitchen team to ensure efficient coordination between front-of-house and back-of-house operations.- Greet and seat guests, ensuring they are attended to promptly and providing assistance as needed throughout their dining experience.- Take ownership of guest inquiries, concerns, and complaints, resolving issues promptly and ensuring guest satisfaction.- Conduct regular table visits to engage with guests, gather feedback, and address any concerns or special requests.- Maintain a clean and organized restaurant environment, overseeing cleanliness and hygiene standards in accordance with health and safety regulations.- Manage inventory and stock levels, including ordering supplies and coordinating with suppliers to ensure timely deliveries.- Assist with staff training and development, conducting ongoing coaching and providing performance feedback to enhance team performance.- Uphold and enforce restaurant policies, procedures, and company standards, fostering a positive and professional work culture.- Stay up to date with industry trends, new menu items, and promotions, effectively communicating them to the team and guests.- Collaborate with management to develop and implement strategies to enhance customer satisfaction, drive sales, and maximize revenue.

- Generate leads and identify potential clients through various channels, including networking, referrals, online platforms, and marketing campaigns. - Conduct market research to stay informed about property trends, prices, and competitive landscape in the local area.- Build and maintain strong relationships with clients, providing exceptional customer service and understanding their specific needs and preferences.- Present and showcase properties to potential buyers, highlighting key features, benefits, and investment opportunities.- Coordinate property viewings and open houses, ensuring a positive and informative experience for potential buyers.- Guide and advise clients on property pricing, market conditions, and negotiation strategies to achieve successful sales.- Negotiate and close deals, preparing and presenting offers, counteroffers, and purchase agreements in a timely manner.- Collaborate with other real estate professionals, such as property developers, lenders, and solicitors, to facilitate smooth transactions.- Stay up to date with industry regulations, legal requirements, and best practices in real estate sales.- Maintain accurate and up-to-date records of client interactions, property listings, and sales activities using the company's CRM system.- Meet or exceed sales targets and revenue goals set by the company.- Participate in regular sales meetings, training sessions, and professional development opportunities to enhance sales skills and industry knowledge.- Represent Richardson & Wrench Coolum Real Estate in a professional and ethical manner, adhering to industry codes of conduct and company policies.

- Supervise and coordinate the activities of the food and beverage outlets, including restaurants, bars, banquets, and room service.- Lead and motivate the team, providing guidance, training, and support to ensure exceptional service delivery and guest satisfaction.- Monitor and maintain high standards of food quality, presentation, and taste, ensuring adherence to recipes, portion control, and food safety regulations.- Collaborate with the culinary team to ensure smooth coordination between the kitchen and food service outlets.- Oversee the ordering and inventory management of food and beverage supplies, ensuring adequate stock levels and cost-effective purchasing practices.- Ensure compliance with health and safety regulations, including food handling, sanitation, and cleanliness standards.- Assist in menu planning, pricing, and promotion activities to drive sales and enhance the guest experience.- Handle guest inquiries, concerns, and complaints, resolving issues promptly and ensuring guest satisfaction.- Monitor and analyze guest feedback and reviews, implementing improvements and addressing any recurring issues.- Conduct regular inspections of food service areas to ensure cleanliness, organization, and proper functioning of equipment.- Train and develop staff on service standards, product knowledge, and upselling techniques to enhance the guest experience and increase revenue.- Assist in staffing and scheduling, ensuring optimal coverage and efficient utilization of resources.- Collaborate with other department heads and senior management to align food and beverage operations with overall business objectives.- Stay up to date with industry trends, new food and beverage offerings, and best practices, implementing innovative ideas to enhance the guest experience.