Rafael Hidalgo Email and Phone Number
I am a hardworking, empathetic person who always likes to learn through new challenges.I've worked with several areas and businesses, from monitoring production on a factory to startup management processes.Thanks to those experiences I was able to learn a lot, having developed several soft skills (teamwork, leadership, empathy and so on) but also a lot of technical knowledge, such as:- Project management- Business Process Management- Digital Product Management- Performance Marketing- Planning and Strategy- Customer Experience- Agile MethodologiesI always like to learn new things, which made it possible for me to obtain a good knowledge on programs and platforms such as Power BI, Salesforce and the Office Package, with a focus on Excel. Despite that, I'm always willing to develop myself more, and if I face any challenge I don't know how to solve it by then, I'll find a way to learn how to do it.
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Senior Supply Chain AnalystCaffeine Army Group May 2024 - Present- Planning product demands by sales channels- Projections and analysis of portfolio behavior for decision making- Development of the S&OP process- Implementation of improvements and automations in the Supply team processes- Accounting closing of stocks of Raw Material, Goods for resale and Finished Products
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Project & Data SpecialistVigor Alimentos Mar 2023 - May 2024São Paulo, Brasil- Monitoring and execution of projects in the Supply Chain and Sales teams- Implementation of the company's Integrated Business Planning and improvement of the S&OP process- Development of the Commercial Planning and Forecast process- Analysis of commercial performance through indicators to redefine strategies- Development of a supply tool for the company's Distribution Centers - Production Planning and Control working with factory teams- Participation in the MRP implementation process -
AssociatePwc Brasil Apr 2022 - Mar 2023- Participating on PMO, digital transformation and companies' front office reestructuring projects- Understanding the as-is scenario of the business areas and process of the clients and elaborating and designing the to-be scenario- Supporting the project management on the projects I've collaborated with -
ConsultantAdvice Group (Br) Oct 2021 - Jan 2022Salvador, Bahia, Brazil- Participating in consulting and outsourcing services to companies- Patrimonial management and asset inventory- Business Process optimization and automation -
Customer Experience AnalystSanar Jul 2020 - Feb 2021Salvador- Customers' primary contact- Creation of dashboards, analysis of data and metrics, carrying out research and interviews to improve a digital product- Conducting interviews to identify the target audience and their main pain points- Participation in the Discovery process of a digital product- Application of NPS and identification of improvements -
Business Process AnalystSanar Jan 2020 - Feb 2021Salvador E Região, Brasil- Management of the production process and monitoring the creation of written materials (books, handouts and the like) using project management methodologies- Leadership of a team of content producers- Relationship with stakeholders in the production process- Payment control of those involved in the process- Qualitative and quantitative analysis and application of continuous improvement tools- Management of a team of interns
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Business Process InternSanar Jul 2019 - Jan 2020- Management of the production process of books using the Kanban method, from the beginning of the project, forming the responsible team, until the moment of printing- Process analysis and improvement suggestions
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InternKimberly-Clark Jan 2019 - May 2019- Monitoring of production processes and its indicators- Assistance in daily meetings and action plans- Participation of 5S projects and process improvement projects through the Lean Six Sigma (DMAIC) methodology -
Quality Assurance InternAquaload Mar 2018 - Jul 2018Salvador E Região, Brasil- Monitoring of organizational indicators- Identification of gaps on the processes and tasks and improvements suggestions- Monitoring of procedures in other areas, opening non-conformities treatments when necessary and assisting in internal and external audits -
Council MemberTm Jr. - Mechanical Engineer Junior Enterprise Jan 2016 - Dec 2016Participate in Executive Board meetings with a more holistic view of processes and strategy. Assist in strategic decisions and analyze the company's performance regarding both the fiscal and administrative parts. -
PresidentTm Jr. - Mechanical Engineer Junior Enterprise Jan 2015 - Dec 2015Salvador E Região, BrasilEstablish and maintain strategic partnerships for the company. Lead the Executive Board in fulfilling the strategy and developing it and their team members. Conduct meetings and agendas with all members and represent the company to its stakeholders, whether they are partners, customers, other junior enterprises or other interested parties.
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Vice-PresidentTm Jr. - Mechanical Engineer Junior Enterprise Jun 2014 - Dec 2014Salvador E Região, BrasilResponsible for the whole Strategic Planning, ensuring compliance with the goals and objectives resulted from it. Monitoring other departments and their performance regarding processes and results, focusing on continuous improvement.
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Business Process ManagerTm Jr. - Mechanical Engineer Junior Enterprise Jan 2014 - Jun 2014Salvador E Região, BrasilElaborating and monitoring the Strategic Planning, business process management, management of key performance indicators, action plans and audits.
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TraineeTm Jr. - Mechanical Engineer Junior Enterprise Oct 2013 - Jan 2014Salvador E Região, BrasilLearning by practicing, rotating through various departments such as Presidency, People Management, Marketing, Finance and Projects. Development of soft and hard skills, improving communication, teamwork, knowledge in business and engineering.
Rafael Hidalgo Education Details
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Gestão De Negócios -
Industrial Engineering
Frequently Asked Questions about Rafael Hidalgo
What company does Rafael Hidalgo work for?
Rafael Hidalgo works for Caffeine Army Group
What is Rafael Hidalgo's role at the current company?
Rafael Hidalgo's current role is Industrial Engineer | Digital Products | Business Process | Operations.
What schools did Rafael Hidalgo attend?
Rafael Hidalgo attended Mba Usp/esalq, Universidade Federal Da Bahia.
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Rafael Hidalgo
São Paulo, Sp -
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Rafael Hidalgo
São Paulo, Sp -
Rafael Hidalgo
Site Reliability Engineer In Stone Co | Linux Sysadmin | Datadog | Logging | TracingBauru, Sp
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