Rafael Leme Email & Phone Number

Brazil

-Provide technical support for WhatsApp Business API integrations, ensuring seamless communication and messaging workflows for global enterprise clients.-Debug and troubleshoot API requests, analyzing response codes, server logs, and webhook setups to resolve integration and performance issues.-Optimize API functionality by working closely with clients on authentication, endpoint configurations, and message template management.-Collaborate with L2 technical support, Meta… Show more -Provide technical support for WhatsApp Business API integrations, ensuring seamless communication and messaging workflows for global enterprise clients.-Debug and troubleshoot API requests, analyzing response codes, server logs, and webhook setups to resolve integration and performance issues.-Optimize API functionality by working closely with clients on authentication, endpoint configurations, and message template management.-Collaborate with L2 technical support, Meta engineering teams, and cross-functional stakeholders to address complex issues related to API usage and scalability.-Assist clients with API documentation and ensure proper use of RESTful API protocols for effective integration.-Conduct technical diagnostics on webhooks, callback URLs, and OAuth token management.-Support client-side development teams in utilizing Meta developer tools and WhatsApp Business API features.-Ensure security and compliance with data handling regulations, implementing best practices for API security and data privacy. Show less

- Maintenance of systems for management and business - Complete refactoring of a PLM dashboard for managing company products- Front-End: React.js, Next.js, Ant Design- Back-End: PHP, Symfony, Node.js, TypeScript, Express- Database: MySQL- Server: Linux, Docker, AWS S3/EC2/RDS, Firebase, Hostgator

Joinville E Região, Brasil

- Maintenance of various web applications.- Involvement in all project stages from conception and requirement gathering to implementation.- Responsible for support and direct client communication.- Setting up production and staging environments on AWS and Hostgator servers.- Development of RESTful APIs following clean code standards.- Development of a marketplace and management dashboard for a retail clothing store.- Front-End: HTML, CSS, SASS, Bootstrap, JavaScript… Show more - Maintenance of various web applications.- Involvement in all project stages from conception and requirement gathering to implementation.- Responsible for support and direct client communication.- Setting up production and staging environments on AWS and Hostgator servers.- Development of RESTful APIs following clean code standards.- Development of a marketplace and management dashboard for a retail clothing store.- Front-End: HTML, CSS, SASS, Bootstrap, JavaScript, jQuery, TWIG, React.js, Next.js.- Back-End: PHP, Yii2, Symfony, Laravel, Node.js, TypeScript, Express.- Database: MySQL, MongoDB.- Server: Linux, Ubuntu, CentOS, Amazon Linux, Docker, AWS S3/EC2/RDS/Cognito/Lambda, Firebase, Hostgator, Apache, XAMPP. Show less

Bacharelado Em Engenharia De Software, Computer Software Engineering

Tecnico Informática, Informatica

Activities and Societies: Participei de diversos projetos dentre uma deles o senai challenge

Ensino Médio