As a Field Service Technician at Bizerba Portugal, I provide technical support, hardware installation, and software installation for retail automation solutions. I work with customers across different sectors, such as supermarkets, restaurants, and hotels, to ensure their systems are running smoothly and efficiently.I have over five years of experience in the Retail Scales and weighing industry, where I have developed skills in rollout, preventive maintenance, troubleshooting, and customer service. I graduated from Casa pia de Lisboa- Pina Manique with a degree in Computer/Information Technology Administration and Management. I am passionate about learning new technologies and applying them to solve real-world problems. I am also fluent in Portuguese and English, which allows me to communicate effectively with diverse clients and colleagues.