Rafael Martín Fernández Email & Phone Number

Madrid Y Alrededores, España

- Leading travel arrangers team - Developing new tools for travelers - Assisting Travel Industry events & tradeshows being the head of the company for every possible bussiness oportunity.- Maintaining positive relationships with vendors and key suppliers of direct travel like airlines, hotels, etc and indirect travel like tech solutions, duty of care management, etc.- Negotiating preferred rates with vendors of direct or indirect travel through RFP or RFQ proccesses.- Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities for individuals or groups/events or even for VIP stakeholders. - Assisting Key LaLiga Events leading all logistics scope.- Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.- Assisting with any travel-related issues that may arise.- Researching travel deals and evaluating prices and services.- Arranging travel accommodations for business visitors.- Creating, optimizing, and monitoring corporate travel policies.- Preparing travel budget reports.- Analyzing and preparing reports on travel spend.- Handling Credit Card Programs and managing travel method of payment. - Ensuring Compliance on every level of the policy.

Madrid Y Alrededores, España

Madrid Y Alrededores, España

Head for travel industry and other categories needs management on a holding level. Main roles and functions: - Strong understanding of category management, supply chain and procurement tools and systems.- Strong negotiation skills.- Strong analitical skills.- Language skills. Spanish, native. English C1 level and French B1 level- Developing and managing a supplier Portfolio associated with spend in scope according to existing policies (RFI, RFQ and award communication)- Preparation, negotiation and closure of purchasing agreements with suppliers - Achieving and delivering of specific goals- Priorising, maintaining clear focus and providing direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises. - Influencing, aligning diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in way of effective team working. Other roles:- Developing and implementing purchasing strategies across the other countries where Bank is also located- Management Local stakeholders and monitoring process adherence. Following up to drive improved efficiency - Deep knowledge of processes and procedures relevant to the function taking a proactive role - Accountable for driving through outputs on specific projects, working to deliver added value- Co-ordinating and conducting assurance reviews of procurement operations- Governance oversight across procurement operations including continual development and maintenance of the Offshore Controls Framework- Actively manage the supplier relationship - Interacting with internally customers.- Monitoring and researching industry and competitive trends- Helping to setting up a category procurement support strategy along with supply chain teams and demand planners- Managing item/vendor setting up in various tools.- Attending trade shows and vendor meetings

Madrid Y Alrededores, España

Procurement and negotiation - Product strategic analysis of each incentive program. - Searching, contacting, negotiation and awarding suppliers. - Designing of specific tailored products. - Tradeshows presence. Business Intelligence - P&L controlling and evaluation. - Products and services economic reporting. - Constant supervision of the department through OLAP cubes - Evaluation of customer satisfaction rates and CRM. - Evaluation and optimization of the administrative information of the department. - Statistical analysis and Forecasting. Leadership - Management of the team of travel and events assitants. - Definition of KPIs - Commercial team travel ROI reporting Management, Contracting and managing of events or incentives - Integral organization of events and group incentives of customers. - Management of event activities. - Hiring catering or restaurants. - Control of communication within the event. - Accommodation booking and monitoring. - Coordination of audiovisual and professional services. - Transportation management.Awarded with the first prize of Company incentive program 2012. Top management of the company asked to the team members about innovative propossals. These porpossals should be shared monthly. After winning three of them, I was awarded as First Price of the whole program.

C/Serrano, 52. 7ª Planta

Business Intelligence- P&L office controlling and reporting.- Evaluation of customer satisfaction rates and CRM.- Statistical analysis and Forecasting.Leadership - Management of the team of travel agents of the office- Team training.- Processing and monitoring of customer complaints.- Resolution of pre and post-trip incidents of customers and collaborators.- Definition of KPIs of the team in charge.Business development- Management, booking and sale of national and international tour packages.- Management, reservation and sale of single products such as ticketing or hotel stays.- Constant search for personal professional excellence and the entire team in charge.