Rafael Maus Email & Phone Number

San Francisco, Califórnia, Estados Unidos

•Led Procurement, Logistics, Inventory, and Depot operations;•Transformed Supply Chain operations by restructuring teams, defining roles, and developing SOPs (Standard Operating Procedures) for efficient process execution;•Increased operational efficiency by 54%, achieving a 20% headcount reduction and 25% lead time improvement;•Streamlined processes by consolidating 7 processes into 100 efficient workflows, resulting in a 38% increase in operations;•Implemented a data-driven… Show more •Led Procurement, Logistics, Inventory, and Depot operations;•Transformed Supply Chain operations by restructuring teams, defining roles, and developing SOPs (Standard Operating Procedures) for efficient process execution;•Increased operational efficiency by 54%, achieving a 20% headcount reduction and 25% lead time improvement;•Streamlined processes by consolidating 7 processes into 100 efficient workflows, resulting in a 38% increase in operations;•Implemented a data-driven approach by creating a comprehensive reporting and KPI system for improved decision-making and performance monitoring;•Spearheaded OKR implementation to align team goals with strategic objectives;•Boosted profitability by achieving a 32% profit margin on container sales and a 15% margin on transportation negotiations;•Optimized container pricing strategy, leading to a 27-point increase in completeness and a further 2-point increase;•Enhanced transport pricing strategy, resulting in a 70-point increase in completeness from a previous low of 9%;•Improved on-time delivery rates by 51 points;•Increased inventory accuracy to 96% and inventory reconciliation by 52 points;•Recognized for excellence by receiving the 2023 Manager of the Year Award;•Key-user (SME – Subject Matter Expert) for all Supply Chain department systems. Show less

Export Project Expertise:•Guided UK healthcare company's successful entry into Brazil's $10 billion healthcare market, navigating complex regulatory and logistical hurdles to establish a strong presence in this dynamic sector.Procurement Transformation:•Rebuilt service provider's procurement function, optimizing processes for enhanced efficiency and cost savings, streamlining operations and contributing to the company's overall financial performance.Strategic Sourcing… Show more Export Project Expertise:•Guided UK healthcare company's successful entry into Brazil's $10 billion healthcare market, navigating complex regulatory and logistical hurdles to establish a strong presence in this dynamic sector.Procurement Transformation:•Rebuilt service provider's procurement function, optimizing processes for enhanced efficiency and cost savings, streamlining operations and contributing to the company's overall financial performance.Strategic Sourcing Solutions:•Diversified supply chains for US and Dutch companies, implementing effective sourcing strategies that delivered cost-effective results and optimized procurement expenses.Soft Skills Enhancement:•Empowered tech professionals with essential skills for career advancement, designing and delivering impactful training programs that fostered personal and professional development.Career Coaching for Analysts:•Provided personalized coaching to analysts, aligning career goals with industry expectations and empowering them to navigate the US job market effectively.Excel Training Master:•Developed engaging Excel training programs for all skill levels, equipping employees with the necessary skills to boost productivity and enhance data analysis capabilities. Show less

Toronto E Região, Canadá

•Successfully sourced and vetted raw material suppliers and production partners in Brazil to align with the brand's Amazonian rainforest sourcing requirements, enabling the company to export and commercialize finished products in Canada;•Streamlined supply chain operations by establishing strategic partnerships with reliable Brazilian suppliers, ensuring a consistent flow of high-quality raw materials and production services;•Negotiated and finalized contracts with selected partners… Show more •Successfully sourced and vetted raw material suppliers and production partners in Brazil to align with the brand's Amazonian rainforest sourcing requirements, enabling the company to export and commercialize finished products in Canada;•Streamlined supply chain operations by establishing strategic partnerships with reliable Brazilian suppliers, ensuring a consistent flow of high-quality raw materials and production services;•Negotiated and finalized contracts with selected partners, safeguarding intellectual property and establishing clear terms for collaboration;•Played a pivotal role in bringing the company's vision to life by delivering the final products to Toronto, Canada, in accordance with the brand's storytelling narrative;•Conducted thorough market research and analysis to identify potential suppliers and assess their capabilities;•Facilitated effective communication and collaboration between the company and Brazilian partners, bridging cultural and language barriers;•Demonstrated exceptional project management skills, ensuring timely completion of all tasks within budget constraints. Show less

Balneário Camboriú

•Led the successful implementation of a custom-built ERP system, delivering Master Data modules for procurement, export, import, sales, and finance. This significantly improved operational efficiency across all departments;•Built a high-performing project team from the ground up, comprising 10 key users and 4 programmers. This ensured on-time project completion and stakeholder satisfaction;•Established data-driven project management practices by creating metrics and KPIs to track… Show more •Led the successful implementation of a custom-built ERP system, delivering Master Data modules for procurement, export, import, sales, and finance. This significantly improved operational efficiency across all departments;•Built a high-performing project team from the ground up, comprising 10 key users and 4 programmers. This ensured on-time project completion and stakeholder satisfaction;•Established data-driven project management practices by creating metrics and KPIs to track progress, identify bottlenecks, and optimize resource allocation;•Delivered comprehensive user training for each implemented module, including policies, procedures, work instructions, and video tutorials. This ensured user adoption and maximized system value;•Increased operational transparency and accountability by implementing data-driven decision-making for the first time in the company's history. Show less

Balneário Camboriú

•Streamlined procurement operations across 4 continents by implementing key performance indicators (KPIs) for supplier performance, lead times, and payment terms, resulting in data-driven decision-making and a service level increase;•Managed procurement processes for Europe, Africa, Asia, and the Middle East, ensuring efficient sourcing and logistics;•Standardized procurement practices across Brazil, Egypt, and India, improving cross-regional collaboration and efficiency. This… Show more •Streamlined procurement operations across 4 continents by implementing key performance indicators (KPIs) for supplier performance, lead times, and payment terms, resulting in data-driven decision-making and a service level increase;•Managed procurement processes for Europe, Africa, Asia, and the Middle East, ensuring efficient sourcing and logistics;•Standardized procurement practices across Brazil, Egypt, and India, improving cross-regional collaboration and efficiency. This initiative laid the groundwork for future procurement optimization. Show less

Florianópolis, Santa Catarina, Brazil

•Streamlined import processes (Healthcare) by reducing import lead times by 30% for medical machinery, equipment, and parts through process standardization and training implementation;•Led bidding procedures for international freight, achieving a 12% cost reduction while securing reliable partners;•Successfully implemented a new foreign trade operating system (OSGT – OneSource Global Trade), leading the project and ensuring seamless import/export/customs clearance… Show more •Streamlined import processes (Healthcare) by reducing import lead times by 30% for medical machinery, equipment, and parts through process standardization and training implementation;•Led bidding procedures for international freight, achieving a 12% cost reduction while securing reliable partners;•Successfully implemented a new foreign trade operating system (OSGT – OneSource Global Trade), leading the project and ensuring seamless import/export/customs clearance workflows;•Enhanced cost management by developing a cost simulator for imports, optimizing space utilization, and minimizing lead times;•Facilitated the successful import of the first Accuray Tech radiotherapy system into Brazil. Show less

Ponta Grossa, Paraná, Brazil

•Elevated operational efficiency and cost savings by spearheading a team transformation that propelled service levels from 76% to an industry-leading 98%, while simultaneously achieving a substantial 40% reduction in international logistics costs through strategic renegotiations and process standardization;•Streamlined import/export processes and enhanced efficiency by implementing a comprehensive suite of KPIs, policies, and procedures to ensure streamlined import and export activities for… Show more •Elevated operational efficiency and cost savings by spearheading a team transformation that propelled service levels from 76% to an industry-leading 98%, while simultaneously achieving a substantial 40% reduction in international logistics costs through strategic renegotiations and process standardization;•Streamlined import/export processes and enhanced efficiency by implementing a comprehensive suite of KPIs, policies, and procedures to ensure streamlined import and export activities for all stakeholders, including the board team. This resulted in standardized procurement processes for a wide range of imported materials and equipment, leading to increased efficiency and cost savings;•Enhanced procurement expertise and secured reliable partners by developing and implementing bidding processes for foreign trade services, securing reliable partners, and driving cost reductions. Provided training to the procurement team, strengthening their capabilities in managing import processes;•Identified and addressed misalignments between stakeholders and business units in Latin America by developing strategic solutions that fostered collaboration and optimized regional trade operations;•Successfully navigated M&A by designing and executing a comprehensive handover project to seamlessly transition foreign trade operations to the new team during a merger and acquisition process. Show less

Curitiba E Região, Brasil

•Streamlined KPI management by reducing its complexity by 76%, enabling faster, data-driven decisions (e.g., international freight costs, customs performance). Implemented a new reporting system for improved clarity and efficiency; •Enhanced compliance & automation by developing an automated expense validation tool, boosting compliance by 40% and ensuring adherence to procurement policies; •Managed container forecasts and conducted audits with service providers to ensure alignment with… Show more •Streamlined KPI management by reducing its complexity by 76%, enabling faster, data-driven decisions (e.g., international freight costs, customs performance). Implemented a new reporting system for improved clarity and efficiency; •Enhanced compliance & automation by developing an automated expense validation tool, boosting compliance by 40% and ensuring adherence to procurement policies; •Managed container forecasts and conducted audits with service providers to ensure alignment with contracted SOPs (Standard Operating Procedures) for both national and international logistics; •Successful SAP & OSGT implementation by providing crucial support as a key user during the initial phases of SAP implementation and the upgrade of the foreign trade operating system (OSGT), ensuring a successful rollout. Show less

Curitiba E Região, Brasil

•Successfully spearheaded the standardization and centralization of procurement processes across six Latin American countries (Argentina, Brazil, Colombia, Costa Rica, Mexico, Venezuela); •Developed and implemented performance measurement systems by creating a comprehensive suite of KPIs (including SLA controls and audit reports) to optimize procurement operations across LATAM. Established a new "BID Timeline" tool to enhance visibility and streamline communication within S&OP processes… Show more •Successfully spearheaded the standardization and centralization of procurement processes across six Latin American countries (Argentina, Brazil, Colombia, Costa Rica, Mexico, Venezuela); •Developed and implemented performance measurement systems by creating a comprehensive suite of KPIs (including SLA controls and audit reports) to optimize procurement operations across LATAM. Established a new "BID Timeline" tool to enhance visibility and streamline communication within S&OP processes, mitigating supply chain disruptions;•Increased contractual coverage by 12% (LATAM) by utilizing data-driven strategies and management tools to boost contractual coverage for both direct and indirect materials from 86% to 98% within just five months; •Streamlined procurement center operations by designing, documenting, and delivering training programs for procurement teams in six LATAM countries. Reduced response time for non-conformity resolution from 36 hours to 8 hours, achieving a significant efficiency gain; •Established LATAM procurement center in Costa Rica (Remote Project) by successfully building and training a high-performing team in Costa Rica to handle all LATAM procurement service activities, ensuring a smooth transition and ongoing operational excellence. Show less

Curitiba E Região, Brasil

•Spearheaded global compliance project, ensuring 100% adherence to SOX standards 30 days ahead of the deadline, securing 1st place globally; •Developed and implemented key performance indicators (KPIs) that boosted Brazil's procurement service level by 11 percentage points; •Automated management information generation through custom tools, saving time and improving visibility for procurement, tax, and accounts payable teams; •Structured and streamlined procurement processes by… Show more •Spearheaded global compliance project, ensuring 100% adherence to SOX standards 30 days ahead of the deadline, securing 1st place globally; •Developed and implemented key performance indicators (KPIs) that boosted Brazil's procurement service level by 11 percentage points; •Automated management information generation through custom tools, saving time and improving visibility for procurement, tax, and accounts payable teams; •Structured and streamlined procurement processes by creating policies, procedures, and training materials, ensuring compliance and efficiency. Show less

Curitiba E Região, Brasil

•Streamlined import processes & saved costs by reducing import costs by 27% through process optimization and strategic supplier negotiation. Achieved 97% customs clearance green light rate, ensuring efficient goods flow; •Standardized operations & increased efficiency by developing and implementing comprehensive Standard Operating Procedures (SOPs) for all import categories (machinery, parts, raw materials, marketing goods) and service providers (customs clearance, warehousing, logistics)… Show more •Streamlined import processes & saved costs by reducing import costs by 27% through process optimization and strategic supplier negotiation. Achieved 97% customs clearance green light rate, ensuring efficient goods flow; •Standardized operations & increased efficiency by developing and implementing comprehensive Standard Operating Procedures (SOPs) for all import categories (machinery, parts, raw materials, marketing goods) and service providers (customs clearance, warehousing, logistics). This resulted in 100% standardization of import activities and improved departmental efficiency;•Improved communication & transparency by conducting training sessions for internal stakeholders (factories, warehouses, administrative offices) on international trade processes, including Incoterms, logistics, and customs regulations. This fostered better collaboration and understanding across departments; •Led process improvement projects by successfully managing import-related projects like integrating Kraft & Cadbury processes during M&A, resulting in $200k cost savings. Led marketing import projects from feasibility analysis to implementation; •Implemented metrics & performance management by establishing a robust key performance indicator (KPI) system to track import/export lead times, costs, processes by category/incoterms, and supplier performance. This data-driven approach enabled informed decision-making; •Developed technology solutions by collaborating with an Excel consultant to create a customized import management tool. This facilitated process automation and paved the way for a future trade management software implementation. Show less

Curitiba E Região, Brasil

•Optimized Supply Chain processes by standardizing work instructions, policies, and procedures for Risk Management (outbound) and Quality Logistics (warehousing). Delivered training sessions to internal teams and external service providers;•Enhanced Risk Management by updating the Risk Management Plan to ensure compliance with legal regulations and insurance requirements for outbound transportation;•Established KPIs for Risk Management and Quality Logistics, tracking metrics like lead… Show more •Optimized Supply Chain processes by standardizing work instructions, policies, and procedures for Risk Management (outbound) and Quality Logistics (warehousing). Delivered training sessions to internal teams and external service providers;•Enhanced Risk Management by updating the Risk Management Plan to ensure compliance with legal regulations and insurance requirements for outbound transportation;•Established KPIs for Risk Management and Quality Logistics, tracking metrics like lead time, service level agreements (SLAs), and food safety;•Improved warehouse efficiency by streamlining slow-moving and write-off stock reports, resulting in a 35% cost reduction. Implemented a distributor ranking methodology to optimize service levels;•Achieved 95% service level agreement by successfully implementing SOPs and audits, leading to a 95% fulfillment rate of service level agreements with service providers. Show less

Curitiba E Região, Brasil

•Streamlined after-sales logistics by revamping processes, policies, and procedures to optimize order fulfillment and post-distribution non-conformity adjustments. Achieved a remarkable 80% cost reduction in this area; •Established Service Level excellency by implementing a comprehensive service level framework encompassing cost, lead time, and customer satisfaction. Achieved a stellar 95% service level, fostering positive client relationships; •Enhanced team efficiency by developing… Show more •Streamlined after-sales logistics by revamping processes, policies, and procedures to optimize order fulfillment and post-distribution non-conformity adjustments. Achieved a remarkable 80% cost reduction in this area; •Established Service Level excellency by implementing a comprehensive service level framework encompassing cost, lead time, and customer satisfaction. Achieved a stellar 95% service level, fostering positive client relationships; •Enhanced team efficiency by developing and delivering training programs, resulting in standardized operations and a 20% reduction in headcount requirements;• Data-driven performance management by pioneering the use of KPIs to gain deep visibility into logistics operations. The data-driven approach enabled informed decision-making and continuous improvement;•Improved stakeholder communication by establishing clear communication protocols across departments, leading to a significant reduction in unplanned demands and improved overall collaboration. Show less

Micro Master Degree, Supply Chain Management

Data Science Training

Mba - International Business

Post Graduation In Foreign Trade

Bachelor Degree, Business

Full scholarship due to academic performance.