Rafael Guedes De Melo

Rafael Guedes De Melo Email and Phone Number

Global Product Manager at KitchenAid SDA | D2C | eCommerce | eContent | eCare | SEO | Product Management @ Whirlpool Corporation
Rafael Guedes De Melo's Location
Brussels, Brussels Region, Belgium, Belgium
Rafael Guedes De Melo's Contact Details

Rafael Guedes De Melo work email

Rafael Guedes De Melo personal email

n/a
About Rafael Guedes De Melo

Digital Product Manager with a passion for delivering value to end-users/consumers. Vast experience with leading multifunctional teams and building collaborative relationships between stakeholders & agencies to boost results.eCommerce | eCare | eContent | Digital Marketing | SEO | Agile | Scrum | Kanban | Product & Project ManagementFluent in English, Spanish & Portuguese

Rafael Guedes De Melo's Current Company Details
Whirlpool Corporation

Whirlpool Corporation

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Global Product Manager at KitchenAid SDA | D2C | eCommerce | eContent | eCare | SEO | Product Management
Rafael Guedes De Melo Work Experience Details
  • Whirlpool Corporation
    Global Product Manager Digital Experience & D2C - Kitchenaid Sda Global Consumer Experience
    Whirlpool Corporation Sep 2022 - Present
    Benton Harbor, Michigan, Us
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  • Whirlpool Corporation
    Digital Product Manager At Kitchenaid Sda Emea
    Whirlpool Corporation Jan 2022 - Sep 2022
    Benton Harbor, Michigan, Us
    View
  • Whirlpool Corporation
    Digital Product Manager
    Whirlpool Corporation Jun 2018 - Jan 2022
    Benton Harbor, Michigan, Us
    • Multifunctional teams management with focus on development, engagement and results• Constant testing, consumer & stakeholder feedback to increase product/services sales in eCommerce• Effective communication and collaboration between stakeholders & agencies• SEO & Content Squads to optimize organic traffic and increase brand awareness & business sales• Agile mindset and methodologies application, such as Scrum & Kanban
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  • Whirlpool Corporation
    Product Owner Sr | Senior Analyst
    Whirlpool Corporation Jan 2016 - May 2018
    Benton Harbor, Michigan, Us
    • Product Owner for brand websites (KitchenAid, Brastemp, Consul)• Creation and implementation of new & unified KitchenAid websites (Brand, eCommerce & Blog)• Project Management | PMO
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  • Whirlpool Corporation
    D2C / Ecommerce Senior Analyst
    Whirlpool Corporation Jan 2015 - Jan 2016
    Benton Harbor, Michigan, Us
    • Responsible for NPS (Net Promoter Score) tracking, data-driven analyses and improvements• Leadership of customer relationship team
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  • Whirlpool Corporation
    Trainee
    Whirlpool Corporation Oct 2013 - Jan 2015
    Benton Harbor, Michigan, Us
    • Improve UX/UI & content of post-purchase websites to increase self-service & reduce call center contact• Revise & structure CRM strategy for product delivery communications• Creation of new Whatsapp post-purchase channel, integrated with product tracking information
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  • Shv Energy (Supergasbras)
    Marketing Associate Intern
    Shv Energy (Supergasbras) May 2012 - Aug 2012
    Hoofddorp, North Holland, Nl
    Improve process between call center and operations, increasing productivity by 221%Supervised a team in the order-to-cash cycleRedesigned a company software and work process to integrate credit and debit card payments/controls to increase distributors' productivity and customer satisfaction
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  • Aliter
    Marketing Intern
    Aliter Jun 2011 - Aug 2011
    Madrid, Madrid, Es
    Developed the Research & User Need Analysis Report for BRIC-ITT, an European project that aims at providing a training framework for European SMEs in trading with BRIC countriesCreated a promotional presentation for Energy Wise, an european project that provides an energy management e-learning suite for European companies
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Rafael Guedes De Melo Skills

Customer Satisfaction Customer Experience Business Strategy English Spanish Project Management Microsoft Office Microsoft Excel Powerpoint

Rafael Guedes De Melo Education Details

  • Usc Marshall School Of Business
    Usc Marshall School Of Business
    Management And Organization
  • National Taiwan University
    National Taiwan University
    International Business Concentration

Frequently Asked Questions about Rafael Guedes De Melo

What company does Rafael Guedes De Melo work for?

Rafael Guedes De Melo works for Whirlpool Corporation

What is Rafael Guedes De Melo's role at the current company?

Rafael Guedes De Melo's current role is Global Product Manager at KitchenAid SDA | D2C | eCommerce | eContent | eCare | SEO | Product Management.

What is Rafael Guedes De Melo's email address?

Rafael Guedes De Melo's email address is rm****@****usc.edu

What schools did Rafael Guedes De Melo attend?

Rafael Guedes De Melo attended Usc Marshall School Of Business, National Taiwan University.

What are some of Rafael Guedes De Melo's interests?

Rafael Guedes De Melo has interest in Stock Markets And Digital Trends, Stock Markets, Children, Expert Pianist, Musician, Soccer, Composing, Gamer, Composer, Digital Trends.

What skills is Rafael Guedes De Melo known for?

Rafael Guedes De Melo has skills like Customer Satisfaction, Customer Experience, Business Strategy, English, Spanish, Project Management, Microsoft Office, Microsoft Excel, Powerpoint.

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