- Implemented a CRM system to streamline customer communication and improve lead nurturing.- Built and maintained a high-quality customer support team, ensuring exceptional service delivery.- Created and executed a sales pipeline to track leads, conversions, and sales performance.- Developed and maintained a strong online presence through various social media platforms.- Collaborated with partners, schools, and language institutions to expand the program's… Show more - Implemented a CRM system to streamline customer communication and improve lead nurturing.- Built and maintained a high-quality customer support team, ensuring exceptional service delivery.- Created and executed a sales pipeline to track leads, conversions, and sales performance.- Developed and maintained a strong online presence through various social media platforms.- Collaborated with partners, schools, and language institutions to expand the program's reach.Achievements- Achieved a 50% increase in website traffic: Implemented SEO best practices and content marketing strategies, resulting in a significant boost in organic website traffic over a 12-month period. - Generated a 30% increase in leads: Developed and executed targeted email marketing campaigns, lead magnets, and landing pages, resulting in a substantial growth in the lead database.Improved conversion rates by 20%: - Conducted A/B testing on website design and landing pages, optimizing user experience and increasing the conversion rate of online inquiries to program sign-ups.Drove a 25% growth in social media followers: Implemented a content calendar and engaged the audience with creative and relevant content, resulting in a consistent increase in social media followers.- Reduced customer response time by 40%: Implemented a streamlined customer support process and utilized automation tools, leading to quicker response times and higher customer satisfaction scores.- Expanded the program's reach by partnering with 20+ schools and language institutions: Forged strategic partnerships, expanding the program's geographical and demographic reach, and increasing the number of participants.- Developed and executed a successful referral program, resulting in a 25% increase in referrals: Designed and implemented a referral program that incentivized existing participants to refer friends and family, leading to a substantial growth in referrals. Show less

Vendor management at UPC Ireland (Now Virgin Media); • Cold Calls to qualified Leads;• Door-to-door visits to get new or upgrade current customers; • Support to Sales Team Leaders;