Rafael Marcos Email & Phone Number

Taguig, National Capital Region, Philippines

Philippines

Managed daily activities of the critical payments section covering review and application of commercial loan payments, during the pandemicPerformed sensitive verification and authorization concerning cash movements related to loan settlement and charges/penaltiesCollaborated and proposed enhancements to existing tools to partially automate repetitive loan.

Leads day-to-day processing of ATRAM UITF products and PERA administrationPrimary operations resource supporting the PERA initiative of the company to digitalize PERA and improve accessibility for the common FilipinoPromoted to Senior Manager to lead the transfer agency function following recent expansions of the company product lineMain contact for.

Managed end-to-end cash operations of ING Asia branches and primary contact for customer orders requiring authentication, processing, and investigations post-releaseSuccessfully migrated Asia remittance operations from Singapore as pioneer of a new ING entity in Manila, within an aggressive 6-week timeline Promoted to Department Head from Team Leader after.

Managed the authentication and processing of wire transfers, direct debits, checks, and electronic funds transfers for the JPMorgan European branchesSuccessfully migrated advanced roles within EMEA branches to Manila Hub post international assignment to Bournemouth, UK office, from April to July 2010Supported three (3) process migrations without requiring.

Successfully migrated US Compensation and Benefits processes to Manila Hub post international assignment to New Jersey, USA, from July to Sept 2008Exemplary performance in billing (receivables and payables) operations for Frankfurt segment resulted in recommendation for above travel assignmentInclusion in a 2-month Corporate Induction Training Program

Bs, Business Administration

Diliman, Quezon City

Elementary And Highschool Education

Graduated Class Valedictorian, Gradeschool (1996) and Highschool (2000) Recipient of the 2000 Magi Gunigundo Leadership Award