Rafael Jeferson Moura De Souza Email & Phone Number

São Paulo, São Paulo, Brasil

Consultor Produtos/Projetos – janeiro 23 – atual• Product Manager├ Responsável pelo Cadastro Rede com um produto e respectiva squad. Enfoque em qualidade das informções, gerenciamento de riscos e democratização de dados (sistemas consumidores e analytics).├ Responsável por uma segunda squad, focada em democratizar dados de todos os sistemas da comunidade em plataforma AWS (producer)├ Responsável pela condução da modernização da plataforma atendendo desenho de… Show more Consultor Produtos/Projetos – janeiro 23 – atual• Product Manager├ Responsável pelo Cadastro Rede com um produto e respectiva squad. Enfoque em qualidade das informções, gerenciamento de riscos e democratização de dados (sistemas consumidores e analytics).├ Responsável por uma segunda squad, focada em democratizar dados de todos os sistemas da comunidade em plataforma AWS (producer)├ Responsável pela condução da modernização da plataforma atendendo desenho de arquitetura;└ Elaboração e acompanhamento de resultados atrelados aos OKRs e KRs da companhia Show less

São Paulo, São Paulo, Brasil

Analista Sênior de Sistemas – janeiro 22 a dezembro-2022• Product Manager├ Responsável pela condução da modernização da plataforma atendendo desenho de arquitetura;└ Elaboração e acompanhamento de resultados atrelados aos OKRs e KRs da companhia

São Paulo, Sp, Brasil

Senior Digital Business Analyst acting as Product Owner in a Squad focused on API Exposure for Integration to acquiring services, both for internal projects and partnerships - Open Banking - with a focus on MEI and Autonomous audiences (small seller).

São Paulo, São Paulo, Brasil

• Product design├ Screen prototyping coordination (30 customer journeys / +500 screens);├ Business requirements gathering for the design conception; ├ High-fidelity interactive prototyping for the validation through interviews with users; ├ Market research through benchmarks, competitors analysis, articles and studies main focused at micro-entrepreneur public; └ Stakeholder requirements gathering and subsequent approval of the developed prototype journeys and screens -… Show more • Product design├ Screen prototyping coordination (30 customer journeys / +500 screens);├ Business requirements gathering for the design conception; ├ High-fidelity interactive prototyping for the validation through interviews with users; ├ Market research through benchmarks, competitors analysis, articles and studies main focused at micro-entrepreneur public; └ Stakeholder requirements gathering and subsequent approval of the developed prototype journeys and screens - Marketing, Legal, UX/UI Design and Accessibility.• Call Center cell implementation ├ Volumetry study for insights and team sizing;├ Business and technical issue gathering for Script writing; ├ Creation and analysis of financial viability of retention offers;├ Routine creation and automation of KPI generation;└ Competitor analysis. • Scrum Master at a Quality/Customer Lifecycle Squad focused in online channels and campaigns; ├ Mapping of customer experience communication processes; ├ Workshops Conduction for product / services design; ├ Design of campaigns; ├ Creation of results monitoring for squad management; ├ Personas data-driven creation; └ Visual Communication, presentation and design consultant. Show less

São Paulo E Região, Brasil

• Senior Quality Projects and Processes Analyst acting Product Owner of an operational support app, since the project conception.• Planning├ Reactivation of the first version for pilot execution;└ App / support proceedings conception and requirements gathering to release updates.• Development support├ Business requirements technical specification development (support services / operations);├ Product backlog coordination and sprints planning;├ Acceptance… Show more • Senior Quality Projects and Processes Analyst acting Product Owner of an operational support app, since the project conception.• Planning├ Reactivation of the first version for pilot execution;└ App / support proceedings conception and requirements gathering to release updates.• Development support├ Business requirements technical specification development (support services / operations);├ Product backlog coordination and sprints planning;├ Acceptance criterias definition, analysis and usability/functional tests;└ Automation of the app support processes.• Information security and risk analysis├ Processes execution and mediation to ensure project analysis;├ Action plans development and project risks adequacy / mitigation with emphasis in Information Security, Legal and Internal Controls;└ Budget management, contract adm and purchase orders execution.• Communication├ Training conception, creation and application for front-end users, as well as the back-end area;└ Communication creation and / or approval (SMS, video, email mkt) for dissemination, promotion and instructions of how to use the app .• UX Iniciatives├ Design of initiatives, solutions and new features for the app.├ Insights, complaints and ideas - review and treatment;├ Scripts development to create a support position;└ User support. Show less

São Paulo Area, Brazil

- Information Design- Development of models of panels and presentations- Analysis of key performance indicators and costs.

São Paulo E Região, Brasil

- Development, automatization and suitability of management reports, focused in logistics operation.

São Paulo E Região, Brasil

- High impact presentations, focused on information design;- Project Management with the development, monitoring and implementation encompassing different levels of complexity;- Focus on development of researches, visual communication and design, especially high-impact presentations for business proposals.

São Paulo E Região, Brasil

Process Review, Project Management, Design Flow, Business Process Mapping, Identification of gaps and treatment of those gaps, Data Analysis and Systems, Automation of Processes and Routines

São Paulo E Região, Brasil

Development of Management Reports (KPI); Revision of Flow for Supplies Chain Areas; Development and maintenance of the Supplies Chain contents at Abril's intranet; Participation on projects dedicated to Sustainability, focused on Supplies Chain; Development of Training for Internal Customers and Suppliers in ERP Management System, among other features.

São Paulo E Região, Brasil

Development of Procurement Sourcings;Development of Process to Approval of Suppliers;Performance Evaluation of Suppliers; Design and Development of "Menu of Events Suppliers" and database related; Support in Advanced Excel.

São Paulo E Região, Brasil

Data analysis, drafting, revising, and publishing Biddings; Worksheets costs reviewing.Overtime Administration, Jobs and Projects Worksheet Management.

São Paulo Area, Brazil

Preparation of reports for regulatory agencies;Organization and routing of field teams;Responsible for Shipment and Warehousing for metering equiments;Purchasing and distribution planning of metering equipments.

Digital Business, Business/Commerce, General

Strategic Project Management, Projects, 9,73

Activities and Societies: Representative of Class Post-Graduation work's theme: "The Influence of Social Networks in Communication.

Bachelor Of Business Administration (Bba), International Business, Trade, And Tax Law

Activities and Societies: Representative of Class, Leader of the Prom Committee Graduation work's theme: "The Influence.